Comments on: How to Get Your Clients to Change http://gigaom.com/collaboration/how-to-get-your-clients-to-change/ Fri, 25 May 2012 20:46:10 +0000 hourly 1 http://wordpress.com/ By: How to Rebuild a Working Relationship With Difficult Clients http://gigaom.com/collaboration/how-to-get-your-clients-to-change/#comment-72969 Sat, 16 May 2009 13:02:01 +0000 http://webworkerdaily.com/?p=2514#comment-72969 [...] find themselves working with very difficult clients. When this has happened to me, either I helped change the client’s working behavior or stopped working with them altogether. While I always aim for the former approach, sometimes the [...]

]]> By: Minneapolis Web Design http://gigaom.com/collaboration/how-to-get-your-clients-to-change/#comment-72968 Wed, 18 Jun 2008 18:04:07 +0000 http://webworkerdaily.com/?p=2514#comment-72968 The only way I have ever been able to deal with this is to define everything up-front as best as possible. Having a dedicated producer to a project is also very helpful to keep production and the client on target.

Great article! Thanks!

]]> By: How to deal with difficult clients | The How To Do Things Blog http://gigaom.com/collaboration/how-to-get-your-clients-to-change/#comment-72967 Mon, 16 Jun 2008 20:59:04 +0000 http://webworkerdaily.com/?p=2514#comment-72967 [...] conditions you will be delivering your services. Read more on how to deal with difficult clients at this Web Worker Daily link. Technorati Tags: client management, freelancing, online [...]

]]> By: Alana Post http://gigaom.com/collaboration/how-to-get-your-clients-to-change/#comment-72966 Mon, 16 Jun 2008 20:50:15 +0000 http://webworkerdaily.com/?p=2514#comment-72966 The worst situation is when the client is a friend or otherwise personal-associate type, whose terribleness to work with was invisible until one undertook a project with them. I felt like I needed couples therapy after my last go-round in that arena.

]]> By: Arjan`s World » LINKBLOG for June 16, 2008 http://gigaom.com/collaboration/how-to-get-your-clients-to-change/#comment-72965 Mon, 16 Jun 2008 20:18:14 +0000 http://webworkerdaily.com/?p=2514#comment-72965 [...] How to Get Your Clients to Change – Celine Roque When thinking about your client’s behavior, it’s best to start with yourself. Have you done everything you could to make communication timely, efficient, and clear? [...]

]]> By: J Lane http://gigaom.com/collaboration/how-to-get-your-clients-to-change/#comment-72964 Mon, 16 Jun 2008 14:24:49 +0000 http://webworkerdaily.com/?p=2514#comment-72964 Another “problem situation” (that luckily I haven’t run into lately), is the client that wants to micromanage the project. You know you’re in trouble when you walk into that first meeting, and they hand you a printout of some other web site and ask you how long it would take to “copy that”.

Alternatively, they’ll make a few “suggestions” about the design that you/your designer has produced (could we use a more “fun” font here — and then they ask for Comic Sans).

It’s one of those cases of “why exactly did you hire me?”

I ran into one of these clients early on, and didn’t have the confidence, at that point, to try to educate/persuade them about what was best. The project got done, but I really wasn’t happy with the outcome, and I don’t think they were thrilled either (despite the fact that it was exactly what they asked for).

]]>