<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:go='http://ns.gigaom.com/'
xmlns:georss="http://www.georss.org/georss" xmlns:geo="http://www.w3.org/2003/01/geo/wgs84_pos#" xmlns:media="http://search.yahoo.com/mrss/"
		>
<channel>
	<title>Comments on: Get Mad But Don&#039;t Get Even &#8211; Turn an Insult Into a Favor</title>
	<atom:link href="http://gigaom.com/collaboration/get-mad-but-dont-get-even-turn-an-insult-into-a-favor/feed/" rel="self" type="application/rss+xml" />
	<link>http://gigaom.com/collaboration/get-mad-but-dont-get-even-turn-an-insult-into-a-favor/</link>
	<description></description>
	<lastBuildDate>Fri, 25 May 2012 12:03:22 +0000</lastBuildDate>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.com/</generator>
	<item>
		<title>By: Running Diary: The Podcast Guest &#124; Nerd Guru</title>
		<link>http://gigaom.com/collaboration/get-mad-but-dont-get-even-turn-an-insult-into-a-favor/#comment-67780</link>
		<dc:creator><![CDATA[Running Diary: The Podcast Guest &#124; Nerd Guru]]></dc:creator>
		<pubDate>Mon, 07 Apr 2008 14:44:48 +0000</pubDate>
		<guid isPermaLink="false">http://webworkerdaily.com/2008/01/14/get-mad-but-dont-get-even-turn-an-insult-into-a-favor/#comment-67780</guid>
		<description><![CDATA[[...] in January, I wrote an article on Web Worker Daily entitled &#8220;Get Mad But Don’t Get Even - Turn an Insult Into a Favor&#8221; and a fellow HP employee invited me to appear on her internal podcast as a result. So, I [...]]]></description>
		<content:encoded><![CDATA[<p>[...] in January, I wrote an article on Web Worker Daily entitled &#8220;Get Mad But Don’t Get Even &#8211; Turn an Insult Into a Favor&#8221; and a fellow HP employee invited me to appear on her internal podcast as a result. So, I [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Nerd Guru &#187; Blog Archive &#187; Contest Winner: Philip Chen!</title>
		<link>http://gigaom.com/collaboration/get-mad-but-dont-get-even-turn-an-insult-into-a-favor/#comment-67779</link>
		<dc:creator><![CDATA[Nerd Guru &#187; Blog Archive &#187; Contest Winner: Philip Chen!]]></dc:creator>
		<pubDate>Sun, 23 Mar 2008 15:41:18 +0000</pubDate>
		<guid isPermaLink="false">http://webworkerdaily.com/2008/01/14/get-mad-but-dont-get-even-turn-an-insult-into-a-favor/#comment-67779</guid>
		<description><![CDATA[[...] I found out about the contest when I was reading Pete&#8217;s insightful article on &#8216;Get Mad But Don&#8217;t Get Even - Turn an Insult Into a Favor.&#8217; Thanks Pete for the wonderful [...]]]></description>
		<content:encoded><![CDATA[<p>[...] I found out about the contest when I was reading Pete&#8217;s insightful article on &#8216;Get Mad But Don&#8217;t Get Even &#8211; Turn an Insult Into a Favor.&#8217; Thanks Pete for the wonderful [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Nerd Guru &#187; Blog Archive &#187; Press Room</title>
		<link>http://gigaom.com/collaboration/get-mad-but-dont-get-even-turn-an-insult-into-a-favor/#comment-67778</link>
		<dc:creator><![CDATA[Nerd Guru &#187; Blog Archive &#187; Press Room]]></dc:creator>
		<pubDate>Sun, 23 Mar 2008 15:38:39 +0000</pubDate>
		<guid isPermaLink="false">http://webworkerdaily.com/2008/01/14/get-mad-but-dont-get-even-turn-an-insult-into-a-favor/#comment-67778</guid>
		<description><![CDATA[[...] a wide variety of tips and techniques to the growing number of people who use the web for work. Get Mad But Don’t Get Even - Turn an Insult Into a Favor tells the story of a situation where an insult in front of an important audience was turned into a [...]]]></description>
		<content:encoded><![CDATA[<p>[...] a wide variety of tips and techniques to the growing number of people who use the web for work. Get Mad But Don’t Get Even &#8211; Turn an Insult Into a Favor tells the story of a situation where an insult in front of an important audience was turned into a [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Christy</title>
		<link>http://gigaom.com/collaboration/get-mad-but-dont-get-even-turn-an-insult-into-a-favor/#comment-67777</link>
		<dc:creator><![CDATA[Christy]]></dc:creator>
		<pubDate>Tue, 12 Feb 2008 22:35:58 +0000</pubDate>
		<guid isPermaLink="false">http://webworkerdaily.com/2008/01/14/get-mad-but-dont-get-even-turn-an-insult-into-a-favor/#comment-67777</guid>
		<description><![CDATA[&quot;The only people with whom you should try to get even are those who have helped you.”
   John E. Southard]]></description>
		<content:encoded><![CDATA[<p>&#8220;The only people with whom you should try to get even are those who have helped you.”<br />
   John E. Southard</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Weekly links for Jan 29, 2008 &#171; Freelancebusiness&#8217;s Weblog</title>
		<link>http://gigaom.com/collaboration/get-mad-but-dont-get-even-turn-an-insult-into-a-favor/#comment-67776</link>
		<dc:creator><![CDATA[Weekly links for Jan 29, 2008 &#171; Freelancebusiness&#8217;s Weblog]]></dc:creator>
		<pubDate>Tue, 29 Jan 2008 06:21:08 +0000</pubDate>
		<guid isPermaLink="false">http://webworkerdaily.com/2008/01/14/get-mad-but-dont-get-even-turn-an-insult-into-a-favor/#comment-67776</guid>
		<description><![CDATA[[...] Get Mad But Don’t Get Even - Turn an Insult Into a Favor Although it is much easier to get angry when someone insults you, maybe a joke would be a better way to release the tension&#8230; [...]]]></description>
		<content:encoded><![CDATA[<p>[...] Get Mad But Don’t Get Even &#8211; Turn an Insult Into a Favor Although it is much easier to get angry when someone insults you, maybe a joke would be a better way to release the tension&#8230; [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Pete Johnson</title>
		<link>http://gigaom.com/collaboration/get-mad-but-dont-get-even-turn-an-insult-into-a-favor/#comment-67775</link>
		<dc:creator><![CDATA[Pete Johnson]]></dc:creator>
		<pubDate>Thu, 24 Jan 2008 18:23:05 +0000</pubDate>
		<guid isPermaLink="false">http://webworkerdaily.com/2008/01/14/get-mad-but-dont-get-even-turn-an-insult-into-a-favor/#comment-67775</guid>
		<description><![CDATA[@ Patrick - I completely see where you are coming from and how you could interpret my reaction as selling out my team, but my intent was to use the words that I did to point out how ridiculously insensitive the remark was and invalidate it entirely.  Based on the reaction I got, everyone on the line knew I wasn&#039;t elevating myself above my team but merely making light of the uncomfortable situation.

Still, you bring up a good point in that my comment could have completely backfired and made me look condescending to my own group of folks.  A key to that, I think, is in the delivery.  It is hard to get my sarcastic tone in this instance across in text, but you can imagine how I tried to make it perfectly clear that I was kidding.

Pete Johnson
HP.com Chief Architect
Personal blog: http://nerdguru.net]]></description>
		<content:encoded><![CDATA[<p>@ Patrick &#8211; I completely see where you are coming from and how you could interpret my reaction as selling out my team, but my intent was to use the words that I did to point out how ridiculously insensitive the remark was and invalidate it entirely.  Based on the reaction I got, everyone on the line knew I wasn&#8217;t elevating myself above my team but merely making light of the uncomfortable situation.</p>
<p>Still, you bring up a good point in that my comment could have completely backfired and made me look condescending to my own group of folks.  A key to that, I think, is in the delivery.  It is hard to get my sarcastic tone in this instance across in text, but you can imagine how I tried to make it perfectly clear that I was kidding.</p>
<p>Pete Johnson<br />
HP.com Chief Architect<br />
Personal blog: <a href="http://nerdguru.net" rel="nofollow">http://nerdguru.net</a></p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Scott Allen</title>
		<link>http://gigaom.com/collaboration/get-mad-but-dont-get-even-turn-an-insult-into-a-favor/#comment-67774</link>
		<dc:creator><![CDATA[Scott Allen]]></dc:creator>
		<pubDate>Thu, 24 Jan 2008 16:18:41 +0000</pubDate>
		<guid isPermaLink="false">http://webworkerdaily.com/2008/01/14/get-mad-but-dont-get-even-turn-an-insult-into-a-favor/#comment-67774</guid>
		<description><![CDATA[When we&#039;re communicating online, it&#039;s much easier to &quot;step out of the moment&quot; and cool off before we respond to something like this   (even though a lot of people don&#039;t do it). Doing this in real-time is a rare ability.

Interestingly, though, I have found that practicing that in my virtual communication makes me much better able to do so in my face-to-face communication.]]></description>
		<content:encoded><![CDATA[<p>When we&#8217;re communicating online, it&#8217;s much easier to &#8220;step out of the moment&#8221; and cool off before we respond to something like this   (even though a lot of people don&#8217;t do it). Doing this in real-time is a rare ability.</p>
<p>Interestingly, though, I have found that practicing that in my virtual communication makes me much better able to do so in my face-to-face communication.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Patrick</title>
		<link>http://gigaom.com/collaboration/get-mad-but-dont-get-even-turn-an-insult-into-a-favor/#comment-67773</link>
		<dc:creator><![CDATA[Patrick]]></dc:creator>
		<pubDate>Fri, 18 Jan 2008 00:20:50 +0000</pubDate>
		<guid isPermaLink="false">http://webworkerdaily.com/2008/01/14/get-mad-but-dont-get-even-turn-an-insult-into-a-favor/#comment-67773</guid>
		<description><![CDATA[Good point about taking the high road, however your response is troublesome because you effectively passed the insult down to your subordinates:

“I think what you meant to say,” I said calmly, “is that nobody from  knows how to write any code . . . . except for Pete.”

Joking or not, it seems unfair to refer to your team this way among your peers.]]></description>
		<content:encoded><![CDATA[<p>Good point about taking the high road, however your response is troublesome because you effectively passed the insult down to your subordinates:</p>
<p>“I think what you meant to say,” I said calmly, “is that nobody from  knows how to write any code . . . . except for Pete.”</p>
<p>Joking or not, it seems unfair to refer to your team this way among your peers.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Daniel Fath</title>
		<link>http://gigaom.com/collaboration/get-mad-but-dont-get-even-turn-an-insult-into-a-favor/#comment-67772</link>
		<dc:creator><![CDATA[Daniel Fath]]></dc:creator>
		<pubDate>Thu, 17 Jan 2008 01:50:05 +0000</pubDate>
		<guid isPermaLink="false">http://webworkerdaily.com/2008/01/14/get-mad-but-dont-get-even-turn-an-insult-into-a-favor/#comment-67772</guid>
		<description><![CDATA[Thanks for the interesting post. I have to echo Mr. Gutierrez&#039; experience -- as soon as I identify the emotion I&#039;m feeling, I find myself able to break out of the loop of having to justify the anger, and all the resentent (re-sentiment -- i.e. reliving the experience) that comes with it.

I happen to live in Japan, where concepts of personal space are different from those I encountered in the US. Here it&#039;s normal to have someone jabbing their elbow into your side during the daily commute on jam-packed trains. I&#039;ve adjusted to this by  getting to the office earlier in the morning to avoid the peak crowds, but nevertheless find myself almost daily confronted with someone invading my space. My initial reaction was to get angry (Why me?!), which was soon followed by self-recrimination (Why not me?! Everyone has to deal with this -- why do I think I&#039;m so special?). The result was frustration.

These days I focus on keeping my side of the street clean, but as a big guy (relative to my fellow commuters) I do take up a lot of space myself. If someone&#039;s jabbing me, I usually ask if they have enough room, and that seems to do the trick -- either they&#039;ll respond positively and relax a bit, or they&#039;ll move somewhere else to avoid having to talk to me. Ha ha ha -- either way the situation is resolved.]]></description>
		<content:encoded><![CDATA[<p>Thanks for the interesting post. I have to echo Mr. Gutierrez&#8217; experience &#8212; as soon as I identify the emotion I&#8217;m feeling, I find myself able to break out of the loop of having to justify the anger, and all the resentent (re-sentiment &#8212; i.e. reliving the experience) that comes with it.</p>
<p>I happen to live in Japan, where concepts of personal space are different from those I encountered in the US. Here it&#8217;s normal to have someone jabbing their elbow into your side during the daily commute on jam-packed trains. I&#8217;ve adjusted to this by  getting to the office earlier in the morning to avoid the peak crowds, but nevertheless find myself almost daily confronted with someone invading my space. My initial reaction was to get angry (Why me?!), which was soon followed by self-recrimination (Why not me?! Everyone has to deal with this &#8212; why do I think I&#8217;m so special?). The result was frustration.</p>
<p>These days I focus on keeping my side of the street clean, but as a big guy (relative to my fellow commuters) I do take up a lot of space myself. If someone&#8217;s jabbing me, I usually ask if they have enough room, and that seems to do the trick &#8212; either they&#8217;ll respond positively and relax a bit, or they&#8217;ll move somewhere else to avoid having to talk to me. Ha ha ha &#8212; either way the situation is resolved.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Business Hacks mobile edition</title>
		<link>http://gigaom.com/collaboration/get-mad-but-dont-get-even-turn-an-insult-into-a-favor/#comment-67771</link>
		<dc:creator><![CDATA[Business Hacks mobile edition]]></dc:creator>
		<pubDate>Tue, 15 Jan 2008 20:00:47 +0000</pubDate>
		<guid isPermaLink="false">http://webworkerdaily.com/2008/01/14/get-mad-but-dont-get-even-turn-an-insult-into-a-favor/#comment-67771</guid>
		<description><![CDATA[[...] a story recounted by HP chief architect Pete Johnson, who, while on a conference call, overheard a very public slam against his team of programmers. [...]]]></description>
		<content:encoded><![CDATA[<p>[...] a story recounted by HP chief architect Pete Johnson, who, while on a conference call, overheard a very public slam against his team of programmers. [...]</p>
]]></content:encoded>
	</item>
</channel>
</rss>

