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	<title>Comments on: 4 Tips For Dealing With App Outages</title>
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		<title>By: Thursday Bram</title>
		<link>http://gigaom.com/collaboration/4-tips-for-dealing-with-app-outages/#comment-90394</link>
		<dc:creator><![CDATA[Thursday Bram]]></dc:creator>
		<pubDate>Thu, 24 Dec 2009 01:18:05 +0000</pubDate>
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		<description><![CDATA[@Priyanka, It&#039;s been my experience that a help desk&#039;s prediction for when an app will be back up is generally like a weatherman&#039;s prediction for the next week&#039;s weather — it&#039;s as close a prediction as they can make but it&#039;s not always very accurate. I like having a backup plan beyond relying on customer support.]]></description>
		<content:encoded><![CDATA[<p>@Priyanka, It&#8217;s been my experience that a help desk&#8217;s prediction for when an app will be back up is generally like a weatherman&#8217;s prediction for the next week&#8217;s weather — it&#8217;s as close a prediction as they can make but it&#8217;s not always very accurate. I like having a backup plan beyond relying on customer support.</p>
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		<title>By: Priyanka D</title>
		<link>http://gigaom.com/collaboration/4-tips-for-dealing-with-app-outages/#comment-90393</link>
		<dc:creator><![CDATA[Priyanka D]]></dc:creator>
		<pubDate>Wed, 23 Dec 2009 06:59:29 +0000</pubDate>
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		<description><![CDATA[contact the support or helpdesk of the web app, check when its coming up would probably be one of the first instincts! Thus, I would choose an app with a good customer support!]]></description>
		<content:encoded><![CDATA[<p>contact the support or helpdesk of the web app, check when its coming up would probably be one of the first instincts! Thus, I would choose an app with a good customer support!</p>
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