Style and Etiquette — GigaOM

Style and Etiquette

Flavors.me and About.me are both platforms for creating “personal splash pages.” I decided to compare the two services, in order to see how splash pages can be used as online business cards, and whether they might be useful for web workers. Read More »

Conventional wisdom suggests buying into the convenience and performance of converged infrastructure means buying into the dreaded vendor lock-in problem. As it turns out, however, that doesn’t have to be the case — Dell and Egenera are two players leading the charge for open converged infrastructure. Read More »

 
 

If Emily Post Used Twitter

My insight into Twitter etiquette isn’t anything earth-shattering, but as the 140-character microblogging platform has become a daily tool for just about all of us, we’ve developed a loose set of norms when it comes to how we conduct ourselves on the service. Read More »

The Email Signature: From Efficient to Overkill

That’s my email signature. Name, title, company/slogan, mobile. I’d like to think that it’s pretty basic. It’s not overloaded with content, but it’s sufficient in communicating who I am, what I do, where I do it and how you can hear my voice if you desire. Read More »

For us web workers, where our communication is digital more often than not, the way we sign our emails may (or may not) reveal certain clues about what we’re trying to accomplish. Let’s poke around at a few of the most common sign-offs/closings. Read More »

Sometimes it’s difficult to know whether your actions will be perceived as being impolite online. Real Simple’s Tech Etiquette Manual is a useful collection of expert advice on common tech etiquette conundrums, like how speedily you should reply to emails, and whether using BCC is sneaky. Read More »

Having meetings over the phone is something that remote workers do all of the time. However, despite the frequency of these meetings, I see a lot of people who don’t follow basic phone meeting etiquette. Here are a few tips: Read More »

Do you speak “social?” There is a lot of writing out there about the effects of social media on business, marketing, branding and customer services. But what about how social media communications is impacting our written communications, or even our oral communications? Read More »

I’ve found that some people can very easily get their back up when attempts are made to point out their grammar weaknesses. Maybe it feels like being reprimanded in school. A spoonful of sugar helps the medicine go down, and the same sentiment applies with grammar, … Read More »

Do What Works for You

Lately, I’ve been hearing too many people talk about what people must do. If you start a blog, you must post three or four times every week. Your company must engage in conversations on . Everyone must have a newsletter. Read More »

The Fine Art of Persuasion via Email

This week, I’ve faced a few work challenges that I’ve had to resolve remotely as, I’m sure, have you. But as the situations in question escalated, and I found myself getting a little hot under the collar, I had to put my complaint-email writing skills to … Read More »

Private or Personal in Social Media?

I’ve been spending a lot of time lately thinking about the personal, professional and private information we share online, especially in light of all of the recent discussions about the changes to Facebook’s privacy policy. I actually believe that online privacy is more … Read More »

More Must Reads

Lately, I have been spending some time thinking about how people react to social media fame. What happens when you reach 1,000 Twitter followers? 5,000? 20,000? 100,000? How do you react when your blog is suddenly getting significant traffic and people are hanging on your … Read More »

Freelancers often don’t have much time to make a good first impression on potential clients, so you need to make sure that everything you do leaves your prospect seeing you as a professional who can be trusted with their business. Here are a few simple … Read More »

While many of us love working in our home office or other alternative venue of choice there will often be times when your projects take you to a client site for an extended period of time. I’ve spent time on and off client sites … Read More »

If you don’t have a professional blog or web site, you may think that you don’t need to worry about content strategy. Think again. Celine gave some great advice in her article “How to Develop a Content Strategy for Your Professional Blog,” but these days … Read More »

Last Friday, I was attending Portland’s weekly Beer and Blog event, and I stumbled across what later turned out to be an interesting trend. I had two separate, unrelated conversations about an hour apart with people working in the technology industry who once used RSS … Read More »

Most of us don’t just work on the web, we kind of live on it too. And our virtual neighbors are people who speak our language. But you must not forget that people like us are still the minority, even in places that have universal Internet … Read More »

Market Research group TNS has published the results of a survey that finds the Palm Pre, due to be launched in the UK later this month, is more positively anticipated by consumers than the iPhone was in 2007. Reported today on Electronista, the survey from … Read More »

Writing content for the web can take many forms, but a good number of those forms will probably involve an interview at some point or another. As a general rule, good interviews have three characteristics: One, they make you forget that someone other than the reader … Read More »

I’ve been a little caught off-guard lately with some of the presumptions people seem to be making now on Twitter. Where did all these expectations, such as an expectation for a response to a retweet or a “follow back,” come from? Why are people coming to … Read More »

Community has been a big focus for me for a long time. I’ve helped companies build and manage online communities, and I even co-founded a non-profit in Portland that organizes free events for the technology community here. I also try to help people with their … Read More »

If there’s one thing doctors and lawyers hate, it’s being repeatedly asked for their professional opinion about something outside of the office by friends and acquaintances. Web workers, too, have to deal with these kinds of requests, but I personally find that people are even less … Read More »

I like Twitter, and I embrace it for both personal and private use. Until recently, though, I’ve been hesitant to take the next logical step and attend a tweetup, despite their popularity here in Toronto. (A tweetup is a gathering of Twitter users, and is something … Read More »

Twitter is still a scary, untamed frontier for many businesses. They know that they should be engaging with the Twitter community, but aren’t sure how to do it. I’ve collected up some of the most common questions asked by Twitter-for-business newbies and answered them below. Is it bad … Read More »

Yikes! I participated in two Twitter chats last night and lost a follower as a result of overwhelming his stream with my tweets. Here are eight simple ways to avoid driving your followers crazy by dominating their streams, and perhaps losing them in the process. Read More »

For those of us who earn our living working online, the always-connected lifestyle can have its benefits and its drawbacks. I spend most of my day at my computer, whether I am in my office or working from other locations. When I step away from the … Read More »

One of my favorite blogs recently has been The Art of Manliness. It’s not a boneheaded celebration of dumb machismo, rather a thoughtful exploration of what being a man can and should mean in a post-feminist world. With values anchored in equality, the writers explore … Read More »

We have all learned that good news travels fast online, but bad news travels faster. Now, with social networks, blogs and microblogs, the speed with which bad news can travel online is staggering, as everyone can get in on the conversation almost instantly. What can any … Read More »

I spend a significant amount of time, more than I probably realize, naming things both online and offline. We have usernames, Twitter handles, blogs, training classes, books, events, and so much more. Each one needs to have a name, and many of us probably don’t spend … Read More »

Working on the web is great, but you miss out on some great business-building opportunities if you’re far removed from the majority of your clients. Business lunches and dinners are a fantastic tool for greasing the wheels of profitable partnerships, but if you’re in Taipei and … Read More »

Much as we wish it wasn’t true, on occasion we take on a contract that gets us in over our heads. Especially when just starting out, and/or we’re unfamiliar with the field or industry we’re working in. Obviously, realizing that you can’t deliver what the client … Read More »

Recently, I was subcontracting for an ad agency when things went unexpectedly wrong. There had been points in the process when I felt things weren’t quite right, but I couldn’t put my finger on why. In retrospect, I can see that those moments were actually blatant … Read More »

In my line of work, I do quite a bit both indoors and outdoors. As such, it is crucial for me to know the weather forecast at the drop of a hat. The weather app built into the iPhone is a simple, no fluff, no garbage, … Read More »

As organizations and businesses loosen their geographic borders, their teams will be composed of members from all over the globe. From a small web design group to an entire staff of offshore workers, we’ll soon find ourselves working with people … Read More »

Web workers are often hired on on a contract basis. The benefit, and the failing, of contract work is that it is not permanent, and almost always ends. Sometimes you may have ample warning of a contract’s end date if you’ve established a set term beforehand, … Read More »

Some years ago a web designer asked me if I thought it was right for him to design a site for a religious group whose values he completely disagreed with. “The site is actively promoting their beliefs,” he said, “and I’m not sure I want to … Read More »

Gear addicts usually end up with just as big a fetish for gear bags as for the gadgets themselves.  The search for the perfect gear bag is eternal, and finding a new source for them makes for a banner day that we just have to share. … Read More »

It’s not always practical to copy the big fish when it comes to consulting. You’re one person, and they’re a massive organization, with backshop support, after all. Still, just because you’re not Ernst & Young or KPMG, doesn’t mean you can’t employ some of their tactics … Read More »

With their latest lineup of products, Apple is pushing the new environmental features in an aggressive way. Rightly so, they are proud of their achievement — going from a heavily criticized Mac and iPod lineup a few years ago, to a set of very environmentally friendly … Read More »

Stealing on the internet is easy. It takes very little effort for someone to copy your work and slap their name on it. Almost every month I hear of a photographer, blogger, or designer I know whose work gets used without their permission. … Read More »

Primetime in No Time, Yahoo’s original TV recap show, has hit 100 million total views, just eight months after its launch, Yahoo told NewTeeVee. Read More »

One of the two software solutions for running Windows or Linux on an Intel Mac (and that’s just about all of them now) has just received a major upgrade.  Parallels Desktop … Read More »

So, um, I guess some people were saying that that election-themed videos would, starting Wednesday, literally be yesterday’s news. Man, how stupid were those people? Right? Right? But to my credit, the tone of discourse has changed with the conclusion of … Read More »

James provided his hands-on impressions of the Mobile Internet Experience, or MIE, version of HP’s Mini 1000 and I see that Notebooks.com has a video of the shell. After watching this video and thinking back to other customized Linux faces I’ve used on … Read More »

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