Earlier this year, Apple launched Express Lane, a support site designed to help consumers diagnose problems with Apple products through category selection. Now, Apple has taken the idea of customized help a step further with the My Support Profile website. Read More »
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Apple is expected to report very strong results at its quarterly conference call Jan. 18. Deutsche Bank analyst Chris Whitmore raised his initial estimates for Apple’s product sales during the company’s first quarter of its financial year, which includes December, based on retail channel checks. Read More »
The new Apple TV should hit the the 1 million sold mark later this week Apple said today. The success of the device in its second iteration is likely a result of its lower price and the inclusion of streaming partners such as Netflix. Read More »
The three biggest names in global web trends – Google, Facebook and Twitter – have released their top ten lists for 2010. In lists filled with global recession worries and natural disasters (earthquakes, volcanic eruptions, Justin Bieber) it says a lot that Apple is still popping … Read More »
The Crunchies, the annual awards celebrating innovation and new technology, are back. Once again, GigaOM will be working with TechCrunch and VentureBeat on the fourth edition of the popular awards. Submit your nominations through Dec. 24. Read More »
According to a ChangeWave survey, the iPad is about to surpass the Kindle as the favorite among consumers buying e-readers, and the just-announced Google Editions bookstore may help accelerate that trend. Regardless of the outcome of the Amazon/Google battle, Apple looks to reap the rewards. Read More »
Last quarter was one for the record books for Apple: $20 billion in revenue, 14.1 million iPhones sold, 3.89 million Macs, and 4.19 million iPads, but that record may be broken as soon as the end of this quarter, according to estimates. Read More »
Apple has acquired Bluetooth headphone maker Wi-Gear. The purchase could result in new Bluetooth headsets for use with iOS devices and Mac computers, but what’s more interesting is what it says about Apple’s acquisition strategy and the future of accessory makers working in its ecosystem. Read More »
According to research from MyPhoneDeals.co.uk, the iPhone is causing cases of mobile device envy in almost a third of Android owners surveyed. That’s a lot of users toting around a second-choice smartphone, considering Android’s growing user base. How can Apple capitalize? Read More »
Steve Jobs has repeatedly insisted that Flash is a resource-hog. A review of the 11-inch MacBook Air conducted by Ars Technica shows he’s quite right. The new Air shows a drop in battery life with Flash installed, at a cost of around two hours of use. … Read More »
As Liam argued yesterday, Apple is aiming for the consumer market these days, which is why it should come as no surprise that it would discontinue its Xserve enterprise server. The rack-mountable Xserve will no longer be available as of Jan. 31. Read More »
In a recent email to music labels and providers, Apple announced that previews will be soon tripled in length. Song previews for tracks over 2:30 will now be 90 seconds instead of 30 seconds in the iTunes Store. Reaction to the change appears to be mixed. Read More »
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