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Many freelancers, especially at the beginning of their careers, may find themselves working with very difficult clients. When this has happened to me, either I helped change the client’s working behavior or stopped working with them altogether. While I always aim for the former approach, sometimes … Read More »

Losing Gracefully: What to Do When You Can't Deliver

Much as we wish it wasn’t true, on occasion we take on a contract that gets us in over our heads. Especially when just starting out, and/or we’re unfamiliar with the field or industry we’re working in. Obviously, realizing that you can’t deliver what the client … Read More »

 
 

Fill Revenue Gaps With Alternative Income Streams

As a freelance online community consultant, I spend a lot of time thinking about ways to stabilize my income to reduce the ups and downs that come with having my own business. The most obvious solution is to manage your pipeline to make sure that you … Read More »

T-Mobile USA is feeling optimistic about Android and the future of mobile apps — and cautious when it comes to Symbian. In this interview, I chat with Cole Brodman, chief technology officer of T-Mobile USA, about innovation in the mobile industry and why his company is … Read More »

In a previous post, I explored the differences between freelancers who monetize just one professional skill and those who sell multiple skills. If you’re the latter kind, and market yourself as a copywriter/designer/consultant/etc., then you’ve probably faced this dilemma: Should you sell all your services through … Read More »

Recession Avoidance Tactics

“I’d rather keep working in the hope of getting paid than stop working and know I’m not going to get paid.” These words, from a friend of mine who’s not getting paid by the company she’s freelancing for — the only project she has right now … Read More »

Second Life Is Social Media

Despite all of the hype about Second Life, followed by the Second Life bashing, followed by some more hype, and now the latest “Second Life is dead” pronouncements, the 3-D virtual world owned by Linden Lab is still breathing. More importantly, I feel strongly — as … Read More »

Final Tasks for a Friday Afternoon

It’s Friday! It’s 4:50 p.m.! You’re about to kick back and breathe a sigh of relief, happy to forget about work for the next 48 hours… Wait a second. Before you escape into the blissful freedom of the weekend, take a few minutes to prep things for … Read More »

4 Essential Utilities for Windows Netbooks

I’ve been using netbooks for over a year now; they’re great for the times when I just want to tote a lightweight machine for performing basic tasks, or even cruise around the house working in various places. If you’re new to netbooks, or thinking of getting … Read More »

The Move: What I Did Right, and What I Did Wrong

Well, it happened. I moved, from one home/office to another, and it went pretty much as expected. Which is to say, it was a harrowing experience whose effects are still being felt, and will continue to be felt for at least another week or two, if … Read More »

What's In Your Bag, James Kendrick?

I have been a mobile worker for many years and my gear has evolved over time to fit the way I work. I can divide my work routine into three different scenarios (on the road, day trips and “work sessions of opportunity”) and I have a … Read More »

Cheap Ways to Upgrade Your Laptop

My laptop is starting to get a little long in the tooth. Sometime soon I’ll need to buy a replacement, but with a few dollars, I’ve managed to stave off that moment for a little while yet using some relatively inexpensive and easy-to-install upgrades that have … Read More »

More Must Reads

Reading Eric Berlin’s recent post about HelloTxt, I went back to some old files and opened up a presentation I gave last summer at BizJam Seattle and was treated to some entertaining content. At least, it was funny to me. I just had to laugh at … Read More »

Hello fellow Apple lovers. I have recently joined TheAppleBlog as a contributor. Allow me to give you all a little background as to who David Klein really is… My first computer was a Macintosh LC, and I have since been a Mac enthusiast. My latest purchase was … Read More »

Call me crazy, but I love to see what folks have in their gear bags. Personal computing is exactly that, personal. So I find gear bags like snowflakes: no two are alike. We all have differing needs in our travels, so that’s how it should be, … Read More »

The other day I noticed that someone had posted a quick poll on LinkedIn. I thought a poll like that might be a good tool to use for informal market research so I clicked on the link to create my own. However, I was met with … Read More »

A little while ago I posted an article about what to do when a contract closes. One piece of advice I gave was to gather feedback, using a form if appropriate. The key to whether or not people will actually use that form depends on your … Read More »

Around 94 percent of all email is classified as spam. In 2005, Americans threw away around 5.8 million tons of junk mail. Fortunately, we can take steps to avoid both junk mail and spam email. But what about the gray area? I’m referring to low-quality messages: those … Read More »

Truth is, because there are no IT departments for freelance web workers, there are as many unique gadget combinations as there are people doing the work. I love hearing all about someone’s kit, and hopefully sharing some of my own useful suggestions at the same time. Read More »

With every birthday reminder, bill confirmation, new friend, direct message, password recovery, and mailing list, the content of our inboxes becomes less and less a means of communication and more and more a record of all we do online. But if inboxes don’t fundamentally change in … Read More »

Many of us spend large parts of our day searching for information. After spending the weekend at Social Web FooCamp, I have been spending quite a bit of time thinking about how I search for information using a combination of social and algorithmic methods. When I … Read More »

Recently, I was subcontracting for an ad agency when things went unexpectedly wrong. There had been points in the process when I felt things weren’t quite right, but I couldn’t put my finger on why. In retrospect, I can see that those moments were actually blatant … Read More »

I’m still a fan of USB solutions for my high-speed wireless broadband service, but I have to give Sprint credit. They gained a few points from me today with their new AirCard 402 because it works in both older PC Card slots as well … Read More »

One of the problems with working from home or otherwise outside an office environment is that you don’t always have access to help with technology questions. What do you do if you’re trying to learn HTML 5 and have a question? What if you have a … Read More »

Today marks the highly-anticipated release of Tweetie for the Mac by atebits, developer of the iPhone version of the same app. Tweetie has enjoyed tremendous success on the iPhone, and for my money is far and away the best mobile client for my web workflow. Which … Read More »

Oracle’s decision to buy Sun Microsystems for $7.4 billion is not only going to shake up the database business — it’s likely to energize the Java community, too. And of course, the deal puts the insurgent MySQL database in the hands of incumbent Oracle. Whatever the … Read More »

The one thing that we all have in common is that we spend our days sitting behind our computers. For me, this often means sitting for hours at a time with only an occasional break to walk upstairs to get more tea. A meeting with a … Read More »

For many bloggers, RSS subscriber numbers are a fun and useful way to get an approximate read on how many “loyal customers” they have. For others, however, RSS numbers take on a greater significance, impacting such things as advertiser and investor relationships, as well as a … Read More »

Twitter is incredibly useful for for networking, learning from experts and discovering trends. But in order to get the most out of it and not be overwhelmed, it’s important that you follow those that are useful for your field or business, not every single soul on … Read More »

When it comes metered broadband, most consumers don’t understand how its implementation could affect what it costs them to download content. So I decided to compare how much, depending on which of the nation’s top ISPs’ metered bandwidth plans you choose, it would cost to … Read More »

Inspired by my co-bloggers here at WWD, I’ve been thinking about the ins and outs of coworking in very rural locations. While I do travel more and more often, my home base is Tok, Alaska, the first pitstop along the Alaska Highway once you cross the … Read More »

Web workers are often hired on on a contract basis. The benefit, and the failing, of contract work is that it is not permanent, and almost always ends. Sometimes you may have ample warning of a contract’s end date if you’ve established a set term beforehand, … Read More »

Facebook is facing an identity crisis. Zuckerberg & Co. have let themselves turn green with envy over the latest Silicon Valley phenomenon, Twitter — and in the process, have set out to mutate Facebook’s own DNA by bringing Twitter-style updates into its service. The result has … Read More »

I’ve done many posts on this blog about tools and techniques to proactively have information pushed to you via monitoring techniques, dashboards, RSS filtering, smart Twitter clients and more. However, I haven’t really spent much time on research methods for those times when you are seeking … Read More »

“Just do your work and then I’ll pay you.” I couldn’t believe what I was reading. My client told me to “just do (my) work” and yet he didn’t want to discuss any of the things that I needed to know to get the work done … Read More »

Quite a few people seemed to enjoy last week’s post about How To Monitor Online Conversations, so I thought it would be a good idea to explain how to make a monitoring dashboard to make it easy to track what’s being said online about you, your … Read More »

A lot of people are getting into coworking in a big way, the team at WebWorkerDaily included. It’s a very nice idea, and a welcome escape from the solitude of working from home, but it doesn’t necessarily mean that everyone wants to go out and join … Read More »

Google may buy Twitter, or it may not, but one way or another, Twitter is hot. Politicians, TV anchors, actors, athletes, bloggers…everyone is tweeting. But there is more to Twitter than just hotness. It embodies three macro trends taking place on the web right now … Read More »

Whether you help run a web-based startup, are a member of an online production team, or earn your living in part by understanding how things get done on the web, it’s important to get a sense of how the most innovative Internet companies create their products … Read More »

For the longest time I, like many, have been beating the drum of faster-faster-and-faster-still broadband. When I had 2 Mbps, I wanted 4 Mbps. Once I got 4 Mbps, I wanted 8 Mbps. South Koreans and their speedy connections made me jealous. I was envious … Read More »

As we approach April 15th and tax time, it is normal for us to think about how we maintain our books and evaluate if our current process is working for us. While there are no shortages of accounting programs available, with varying levels of complexity and pricing, … Read More »

Yesterday, New York-based startup incubator Betaworks raised $2 million in funding for its URL-shortener project, Bit.ly, and spun it out as an independent company. The funding raised some eyebrows, with some speculating if Bit.ly, one of the dozens of link-shortening services, was worth a … Read More »

Interesting conversations are happening all over the web, on blogs, Twitter, FriendFeed and many other sites. People are talking about you, your company, your industry and revealing many tips and tricks that you should know. I am a self-confessed data junkie, so I have a few … Read More »

In what could turn out to be a giant leap for cloud computing, a collection of cyber security experts from across the IT spectrum has launched the Cloud Security Alliance. The group’s stated mission is to promote best practices that ensure security in the cloud, and … Read More »

I got my hands on an early version of the Skype app for the iPhone a few hours ago. I simply installed it on a borrowed iPhone, signed in using my existing Skype username and password, and I was able to start using it within seconds. … Read More »

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