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Social networks will displace business processes, not socialize them

Thu, 09 May 2013 06:55:09 +0000

“Socialized business process” — the idea of adding social tools to traditional business processes — is unlikely to work in the long term. The enterprise is now transitioning to social network–based communication as introduced by social tools, and there is a fundamental conflict in communication models with business-process-centric business. In order to better explore these rapidly changing dynamics, this report presents a new cultural model for doing business in the 21st century.

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Social first-quarter 2013: analysis and outlook

Thu, 11 Apr 2013 21:14:19 +0000

Social business technologies remain in the foreground of discussions about business transformation, but the events of the first quarter of 2013 raised as many questions as they answered, or more.

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The 2013 task management tools market

Tue, 08 Jan 2013 14:36:34 +0000

The task-management market is growing, in part because users need to coordinate with teams via mobile. In this case, heavier-weight solutions like Yammer, IBM Connections, Podio, and other work media collaboration platforms don’t always suffice. But the demand for digital to-do lists that can be shared across project teams is increasing, and there are a range of products to fill the void. For example, team-task-management tools like Do, Trello, and Asana are taking the lead. There are also a host of immature products such as those from Producteev and Astrid that could grow into something substantial. In 2013, expect to see more innovation and new entrants into this crowded and hot marketplace.

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Work media tools in 2012 and beyond

Tue, 25 Sep 2012 16:15:48 +0000

Welcome to the fast-growing world of work media, a new class of social tools based on the principles of open social networks like Facebook and Twitter but oriented to the specific needs of businesses and professionals. This report provides a brief synopsis of the business context for work media technologies, with special attention on how businesses are confronted with a set of disruptive forces and how they are responding by heading in new directions, which we call disruption vectors. Work media is an element of those vectors, and work media products will be judged based on their utility therein.

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Working out loud: how work media and social cognition are altering business

Thu, 15 Dec 2011 08:01:28 +0000

Work media refers to tools based on the patterns of interaction, influence and communication from social networks of the open web. Today, these tools are being adopted at a startling pace — perhaps the fastest of a class of new software in the business sector since the web itself. And, perhaps even more startlingly, IT organizations seem to be scurrying to pick company-wide solutions that utilize these new tools and ideas. This piece makes a different and largely positive case for the use of work media, based on what we have learned in recent years about human cognition. The bottom line? Work media is key for work productivity and innovation, in large part because it lines up with the way that the human mind works and the way that people’s thinking is influenced by their social connections.

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Defining work in the digital age: an analysis by GigaOM Pro

Thu, 08 Dec 2011 08:01:02 +0000

The future of work is already here. It is just already distributed, one might say. The freelance economy, microtasking, mobile workers, coworking spaces, crowdsourcing: All of these point to how work is increasingly shifting from the twentieth-century model of Taylorism (think scientific management applied to labor processes such as assembly-line production and fixed workplaces) to a more flexible, hyperspecialized and connected workforce. This report examines the new world of work, from the devices and software services we use to the growing role of social media, the importance of a group-centric mentality and how the roles of employees, managers and organizations are evolving.

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Open-sourcing the food industry: new technology for a new food system

Fri, 29 Jul 2011 14:01:20 +0000

The growing interest in local food and food safety has spurred a small community of technologically minded entrepreneurs to create a range of food-oriented social applications. Their goal? To open up the food chain from the farm to our mouths and make it possible for consumers, through social media and web-based tools, to know more about where their food comes from, how it’s grown and the provenance of ingredients. The good news is that open-sourcing the trillion-dollar food market may take less time than we would expect.

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