Author Archive for Stacey Higginbotham

Stacey Higginbotham, Writer, GigaOM, is happy when immersed in SEC filings, tech specs or poking through a data center. She has spent the last seven years covering technology and finance for publications such as The Deal, the Austin Business Journal, The Bond Buyer and Business Week, and works remotely from Austin, Texas.

Akamai to Make iPhone Video Streaming Smooth

Stacey Higginbotham | Thursday, July 2, 2009 | 1:29 PM PT | 2 comments

iphones1Akamai today said it would provide adaptive bit-rate streaming to deliver video content from web sites to the Apple iPhone 3G and devices running the iPhone OS 3.0 operating system. Basically, using adaptive bit-rate streaming means folks can watch streaming video on their iPhones or iPod Touches with fewer stops and starts. Adaptive streaming adjusts the video content to a lower or higher bit rate, depending on how robust the web connection is. Akamai offers a similar service for Microsoft’s Silverlight for video on PCs. Adobe Flash and Move Networks also offer adaptive bit-rate streaming, although Adobe uses a proprietary method that requires special servers.

Apple and Akamai are bringing the service to the mobile world, which will be great for dealing with the many variances in mobile data connections, and will provide for smoother video delivery over dodgy networks. Videos can run in the Safari browser, so they don’t even require a special app that AT&T, the carrier that provides service for the iPhone in the U.S., might try to block. For more details on this, check out the awesome story Liz did about HTTP video on the iPhone or her in-depth look at adaptive bit-rate streaming over at our subscription site, GigaOM Pro. For pretty video streaming, check out Apple and Akamai’s  show-and-tell site.

Google’s App Engine Is Sputtering

Stacey Higginbotham | Thursday, July 2, 2009 | 11:58 AM PT | 6 comments

appengine_lowresUpdated: Today we’ve received an email and seen multiple tweets alerting us to the fact that Google’s App Engine software development platform is down. We’ve emailed the company for details, but in the meantime, a check of the App Engine status page won’t even load at 11:30 a.m. PDT, and updates on the site indicate that it’s been put into unplanned maintainance mode after experiencing problems this morning.

Update: A Google spokeswoman tells us that the service was down because of a storage issue. She emailed a statement that read: “Today at 8 am PT datastore access for App Engine applications was affected due to a cluster-wide issue. The team identified and fixed the underlying problem and service has now been restored. We apologize for the inconvenience and encourage anyone having technical difficulty to visit the System Status Dashboard or the Downtime Notify Group, which are both linked from the Google App Engine Community site.”

We’ve seen several complaints about the impersonal way Google seems to be handling this, criticism that certainly may cause the company harm in its quest to woo the enterprise to its platform. Readers, can Google keep App Engine flying?

Advertisers: Pay No Attention to the Data We Are Stealing

Stacey Higginbotham | Thursday, July 2, 2009 | 10:04 AM PT | 2 comments

the-wizard-of-ozSeveral marketing associations supported by Google have banded together and released seven principles that they believe should govern online privacy. Are you ready for a journey to the Emerald City? Because the principles are the online advertisers’ attempts to stave off government regulation around protecting consumers’ online privacy by diverting attention to the Great and Powerful Principles rather than the data scavenging that’s going on behind the curtain. Kind of like a certain self-aggrandizing wizard.

Given that Congress has been keen to see opt-in programs, and there’s no mention of that in these principles, my hope is that regulators won’t be taken in by this, and will still fight for better disclosure of advertising practices and an opt-in program. In the meantime, let’s pull back the curtain and check out what the wizards of marketing are telling us. Below are the marketing principles taken directly from the position paper — and in italics, what they really mean: Continue »

Do Lower Phone Bills Justify Ads on Your Mobile Phone?

Stacey Higginbotham | Thursday, July 2, 2009 | 7:15 AM PT | 0 comments

orangeOrange, a UK ISP and mobile phone company, is reportedly close to signing a deal with an ad-supported mobile virtual network called Blyk that would offer certain Orange customers credits on their service in exchange for receiving text-based ads on their mobile phones. According to an article in New Media Age, Orange has been in talks with Blyk for months to offer subscribers aged 16-24 credits of £15 ($25) if they receive ads on their phones. The partnership looks similar to an effort by German carrier E-Plus to offer lower-cost mobile phone service to customers in exchange for ads. Continue »

Government Enforces the Status Quo With Broadband Stimulus Bucks

Stacey Higginbotham | Wednesday, July 1, 2009 | 1:35 PM PT | 0 comments

The two national agencies responsible for allocating $7.2 billion in broadband grants as part of the stimulus bill today released the rules governing the process and said the government would provide about $4 billion in loans for the first of three funding rounds. That money will start flowing to projects in November. It’s a bittersweet moment for folks hoping for better broadband in the U.S., as the rules don’t mandate faster speeds or abide by current net neutrality regulations, but will send a lot of money to both states and private companies hoping to build out Internet access. Continue »

Globalstar Gets Funding While TerreStar Launches Bird

Stacey Higginbotham | Wednesday, July 1, 2009 | 11:59 AM PT | 2 comments

launchholdGlobalstar today closed on $738 million in financing, while rival satellite operator TerreStar launched its new bird, TerreStar-1. Globalstar plans to use its money to fund operations and launch a new generation of satellites in 2010 that will deliver all IP-based voice and data to its customers through 2025. Before celebrating, know that Globalstar’s new constellation of satellites will  provide speeds of up to 256kbps down.

Like the slow data speeds, the financing is less exciting than it first appears. Continue »

Embarq and CenturyTel Merge, Become CenturyLink

Stacey Higginbotham | Wednesday, July 1, 2009 | 8:53 AM PT | 0 comments

logoNewCenturyTel and Embarq today announced the completion of their $11.6 billion merger, which results in a phone company that will serve 7.5 million customers in 33 states. The combined company will now be known as CenturyLink — and the aging copper-based DSL lines it offers to most of its subscribers will certainly act as a link to the previous century for customers of the new entity. As part of the FCC approval for the merger, the agency imposed several conditions on the combined company, presumably to ensure that consolidation doesn’t hurt consumers. Continue »

Can the Free Market Provide Broadband for Everyone?

Stacey Higginbotham | Wednesday, July 1, 2009 | 7:34 AM PT | 10 comments

Only 2 percent of the world lives in a country where broadband penetration has exceeded 80 percent, according to a report out today from TeleGeography. The report noted that worries over broadband saturation are really only appropriate in 10 countries out of the 127 the firm tracks, and the U.S. isn’t even one of those saturated markets. There are 36 countries where broadband providers serve less than 5 percent of the population.

So while there’s concern in the U.S. cable and telecommunications industries over growth in their fixed line businesses, what we really should be pondering is whether or not the low-hanging fruit of fixed-broadband access has been plucked, and if so, how do we get broadband to the rest of the world? Continue »

Want to Be in the App Store Top 100? It’s Gonna Cost You

Stacey Higginbotham | Tuesday, June 30, 2009 | 4:01 PM PT | 3 comments

logo_adwhirlThey say it takes money to make money, but it you want to be in the top 100 apps in the Apple App Store, it’s gonna take you $1,875 per day to buy enough ads, according to a report out today from AdWhirl. The company, which operates an advertising platform for the iPhone (and would love to sell more ads, presumably), looked at how to propel iPhone apps into the upper echelon of popularity without spending too much on advertising. Instead of spending almost $2,000 a day, the study found that releasing a free app seems to help drive usage. That use, in turn, gives developers a target market to which they can advertise a paid app, or capitalize on for viral growth. Other findings include:

  • Untargeted cross-promotions generate conversions at approximately 0.2 percent or less from each impression (20 downloads for every 10,000 ads displayed).
  • Targeted cross-promotions convert at approximately three times or more.
  • Free apps with fewer features that can be upgraded to paid apps can increase sales up to five times, without cannibalizing sales of the paid version.
  • It only takes about 2,500 downloads per day to break into the Top 100 Apps.

Cisco Launches Services, Shows Off Its Hit List

Stacey Higginbotham | Tuesday, June 30, 2009 | 11:56 AM PT | 8 comments

Cisco today outlined its plans for delivering IT services over the web (aka cloud services), and as part of a conference call, showed off a great slide that illustrates exactly how many companies this former networking gear maker wants to take on. If I were to boil it all down, I’d say the company’s cloud strategy relies heavily on its hardware to make its WebEx-branded collaboration software run economically. Padmasree Warrior, Cisco’s CTO, said the company sees the cloud as having four layers, with the bottommost layer being the hardware infrastructure provided by Cisco’s new servers. The top three are the more traditional infrastructure-as-a-service offerings, platforms as a service and software as a service (see slide). Continue »

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