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If CNN is smart, watching what happens inside Zite’s news-reading app could give it something that all media companies are in desperate need of — whether they know it or not: real-time insights into what people really want to read about and why. Read more »

Some newspaper publishers have said that introducing Facebook comments has cut down on offensive commentary and boosted traffic. But it’s worth remembering that Facebook is not the cure for bad behavior, and that handing over comments to the social network means relinquishing control over something important. Read more »

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