Mathew Ingram Archives — GigaOM
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Mathew Ingram

Bio:Mathew is a senior writer with GigaOM, where he covers media in all its forms — social and otherwise — as well as web culture and related issues. He is an award-winning journalist who has spent the past 15 years writing about business, technology and new media as a reporter, columnist and blogger. Prior to joining GigaOM, he was a blogger and technology writer for the Globe and Mail newspaper in Toronto, and was also the paper’s first online Communities Editor. Mathew is also one of the founders of mesh, Canada’s leading web conference. You can find more about him here.

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In a discussion about his use of Twitter as a reporting tool, NPR strategist Andy Carvin made some interesting points about the value of crowdsourced journalism — including the importance of being transparent about the process, and the virtues of being human. Read More »

As painful as the decision to stop printing daily may be for the New Orleans Times-Picayune and its staff, it grappling with a reality that almost every newspaper will have to face sooner or later, whether they want to or not. Read More »

 
 

In order to benefit from digital media and the disruption created by the social web, content companies and publishers have to think differently about what they do: it’s not content, it’s information, John Borthwick of Betaworks told attendees at paidContent 2012. Read More »

Newspapers are suffering from a number of problems, but one is the nature of the product that many still produce — the monolithic, ruthlessly objective, single-voiced editorial style most have grown accustomed to doesn’t work in a world where anyone and everyone can be a publisher. Read More »

Facebook’s iIPO has sparked debates about the effectiveness of social advertising and whether the company is failing to take advantage of mobile. But investors should be more concerned about another issue: namely, the iron grip co-founder and CEO Mark Zuckerberg has over the shares of the …

As part of paidContent 2012: At The Crossroads on May 23 in New York, I’ll be talking with venture capitalist Fred Wilson about the future of media and with Josh Marshall of Talking Points Memo and Vivian Schiller of NBC News about real-time politics. Read More »

Facebook has been criticized recently for its lackluster performance as an advertising platform, but the giant social network has other ways of monetizing its vast user base that could have even more growth potential — including Facebook Credits. Could it become a networked version of PayPal? Read More »

More Must Reads

New research about how news is verified through Twitter and a crowdsourced debunking of some fake Wikipedia entries reinforce the point that social networks and online communities can be powerful tools for the real-time verification of events, something that used to take place behind closed doors. Read More »

Facebook’s advertising woes, including the highly publicized departure of General Motors, reinforce the fact that while Facebook may function like a social network, on the business side it looks almost exactly like a media company — and that is going to be a major challenge. Read More »

The $50-million funding round that Quora recently closed has raised some eyebrows. Is this just another example of a bubble-style atmosphere in Silicon Valley’s venture capital community, or is the crowdsourced question-and-answer site really onto something that could be a multibillion-dollar idea? Read More »

Twitter describes itself as an information network rather than a media entity, but it is making some interesting moves into the content business, including hiring a sports producer to curate content and sending out a weekly email of highlighted content. How far will it go? Read More »

The appointment of Ross Levinsohn as CEO is a sign Yahoo wants to focus on media as the core of its rebirth, but does the company have what it takes to succeed as a new-media entity? There are plenty of reasons to be skeptical. Read More »

In an interview about the future of the media industry, Google’s head of news products Richard Gingras said that newspapers are like old-fashioned internet portals such as AOL and Yahoo, and that unless they can adapt to the web instead of fighting it they are doomed. Read More »

The news that Canada’s largest newspaper is launching a paywall brings back memories of an earlier paywall attempt, and how that led one GigaOM writer to the discovery of blogging — and three reasons why paywalls are not the solution to the newspaper industry’s problems. Read More »

Gawker Media CEO Nick Denton says he is making the network’s revamped discussion platform the centerpiece of a new advertising effort — hoping to convince brands that they should come and talk about their products and services in Gawker’s comment section instead of on Facebook. Read More »

Is the web run by large corporations, or is it powered primarily by peer-to-peer networks? That’s the question behind one of the longest-running wagers of the modern web era — a six-year-old bet between author and web sceptic Nick Carr and Harvard professor Yochai Benkler. Read More »

I Can Has Cheezburger CEO Ben Huh’s day job may involve funny pictures of cats and other internet memes, but he also has some serious opinions about the future of journalism, including the idea that journalistic objectivity as we know it has outlived its usefulness. Read More »

Attempts by various levels of government both in the U.S. and around the world to track dissidents through social networks has put pressure on companies like Twitter to comply with these court orders — but Twitter seems determined to uphold its users rights whenever possible. Read More »

The recent dramatic declines in users of some Facebook social-reading apps from newspapers like the Washington Post reinforces a lesson that media companies need to keep in mind at all times — namely, that Facebook is the information gatekeeper now, and you are just a provider. Read More »

When they think about competition, many traditional outlets still seem to look mostly at media players such as the Huffington Post or Buzzfeed. But the reality is that much of what is competing with journalism in the digital world are things we barely recognize as journalism. Read More »

Publishers saw the iPad as a chance to turn back the clock and convince consumers to pay for content in a new form. But that dream has collided with reality, and now some content producers — including MIT’s Technology Review — say the standalone content app … Read More »

The government’s attempt to keep the president’s trip to Afghanistan a secret was foiled by Twitter — in the same week that the Associated Press apologized to the reporter it fired 67 years ago for breaking the embargo on the end of World War II. Read More »

Arianna Huffington says everything is fine at AOL and she doesn’t mind having her power reduced, but she also admits that private-equity firms have raised the idea of a spin-off of Huffington Post. Could this be the beginning of the end for the faded former portal? Read More »

Surrounded by an overwhelming amount of digital content, many people are looking for something that can fill the role of a digital newspaper — filtering and highlighting interesting content. Among the many startups trying to solve this problem is a San Francisco outfit called Prismatic. Read More »

Book publishers are trying hard to argue that e-books cost almost as much to produce as printed ones, and therefore prices for e-books should be higher — but the bottom line is that consumers don’t care what a publisher’s costs are, nor should they. Read More »

Google is doing everything it can to integrate the Google+ social network into all of its properties, so that it can become a “social layer” across the entire company. But that same behavior is irritating users like actor — and prominent Google+ user — Wil Wheaton. Read More »

As it gets closer to what could be a $100 billion stock offering, Facebook faces increasing pressure to prove it is a powerful advertising platform. But some advertisers still appear to be skeptical about how much value they are getting from the giant social network. Read More »

The changes Twitter just announced it is making to its “Discover” tab are designed to make recommended links and topics more personalized, and therefore more accurate — which is a good thing, because that is the single biggest business challenge the company faces right now. Read More »

While there has been much outrage about Google “snooping” user data over Wi-Fi, even the FCC says this behavior wasn’t illegal, since the networks in question were public. Is this a sign that the laws around privacy are broken, or is the Streetview furor an overreaction? Read More »

Some of the media industry’s leading “data journalists” have published a crowdsourced handbook for the practice of data-oriented journalism, including examples of some of the best projects, tips on how to hire hacker-journalists — and an argument for why data journalism could help save the media. Read More »

With deals like Facebook’s $1 billion acquisition of the relatively tiny startup Instagram, some argue we are in another tech-stock bubble. But others in the venture industry say that while there is some froth in parts of the startup ecosystem, there are few signs of 1990s-style … Read More »

Newspapers find themselves at a crossroads: they need to generate more revenue in order to stay in business, but some of the ways they could do that might conflict with the public-interest aspect of journalism. How do they find a middle road — or can they? Read More »

Critics say that a bill called CISPA, which has been passed by the House of Representatives and is on its way to the Senate, is just as bad as SOPA — but others, including Facebook, support the legislation. Should you be concerned about it? Read More »

Journatic, a media startup that produces hyper-local content for newspapers, has been criticized as a “content farm.” But in an interview with GigaOM, founder Brian Timpone says not only his model more efficient than that of a newspaper, but it can actually help produce better journalism. Read More »

At a time when everyone is talking about how important it is for commenters to use real names, Gawker is going in the exact opposite direction. And while that may benefit Nick Denton for all kinds of selfish reasons, it’s still an experiment worth watching. Read More »

The Chicago Tribune has laid off most of its hyper-local unit and hired what some describe as a “content farm,” while other outlets are using content that is generated by algorithms. Is this the future of news, and if so should we be happy about it? Read More »

Should the New York Times charge hedge funds or large financial institutions more for early access to market-moving stories like its Walmart exposé? Reuters blogger Felix Salmon says yes, but doing this would fundamentally change what the New York Times and its journalism are all about. Read More »

Facebook’s latest securities filing contains some eye-popping numbers but also some red flags — particularly a sharp rise in costs. As the company’s IPO approaches, investors need to ask themselves, Is Facebook unlike anything we have seen before, or is it just another modestly profitable Web … Read More »

Some critics have raised the question of whether Facebook and Twitter are making us more lonely and disconnected from one another. But the Web and social media are just tools: They can be used to create connections or to create distance, just like any other technology. Read More »

Gawker Media founder Nick Denton talks about whether we are in another technology bubble, what the decline of Facebook and Twitter as conversational media say about social networks, the death of advertising and whether he has any interest in selling his digital empire. Read More »

Gawker Media founder Nick Denton says that he wants to fix the way that online comments work, but in order to do that he is having to reinvent Gawker itself — by trying to flip on its head the way that online content works. Read More »

Google-co-founder Sergey Brin recently said he believes the future of the “open Internet” is at risk. Then why is the company trying to build its own closed network? Because the open vs. closed debate is more complicated than it first appears when it comes to Google.

Book publishers argue that Amazon is a vicious monopoly that has too much power over them and their content. But they need to realize they gave Amazon much of that power themselves when they agreed to shackle all of their books in DRM chains. Read More »

The Pulitzer Prize win by the Huffington Post has been hailed by some as the first win by a “blog,” but the reality is such terms have become increasingly meaningless. All we have now is media, some of which is journalism and some of which isn’t. Read More »

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