Mathew Ingram Archives — GigaOM
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Mathew Ingram

Bio:Mathew is a senior writer with GigaOM, where he covers media in all its forms — social and otherwise — as well as web culture and related issues. He is an award-winning journalist who has spent the past 15 years writing about business, technology and new media as a reporter, columnist and blogger. Prior to joining GigaOM, he was a blogger and technology writer for the Globe and Mail newspaper in Toronto, and was also the paper’s first online Communities Editor. Mathew is also one of the founders of mesh, Canada’s leading web conference. You can find more about him here.

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The BBC has issued a new directive to its journalists telling them they must post updates to editors first rather than breaking news on Twitter, another example of how traditional media entities are struggling with their relationship to Twitter in an era of real-time, distributed news. Read More »

Path and Pinterest are getting some significant backlash because of recent decisions that appeared to put their interests ahead of their users and a lack of disclosure about that behavior. It’s a welcome reminder that the trust of users is not something to be taken lightly. Read More »

 
 

A new policy from Sky News bars reporters from posting anything other than work-related content on Twitter, and even forbids them from retweeting anything that doesn’t come from a Sky account. As with so many other similar policies, this completely misses the point of social media. Read More »

Open-web advocates may long for a revolt against walled gardens, but in the end the success of a social network is determined by the willingness of users to put up with its restrictions. For Facebook, that is both its biggest strength and its biggest weakness. Read More »

Media industry executives love to talk about the “original sin” that newspapers supposedly committed, by not charging for content when the web was young — but this theory misses the point that the media game as a whole is being played according to fundamentally different rules. Read More »

The New York Times has signed up over 300,000 people to its digital subscription plan, but that doesn’t even come close to making up for continued declines in ad revenue. A new CEO is going to have to think creatively about where the paper goes now. Read More »

As more authors choose to do an end-run around the traditional book industry, publishers are going to have to try harder to defend their continued existence — self-published author J.A. Konrath says that most are tied to a “broken, outdated and increasingly irrelevant business model.” Read More »

More Must Reads

In addition to some eye-popping figures for page views and unique visitors, the latest Huffington Post statistics show that if there’s one thing the site knows how to do, it’s how to get reader engagement that other news sites and publishers can only dream of. Read More »

Even after it goes public, Facebook will still be controlled single-handedly by CEO Mark Zuckerberg through a special class of stock and voting agreements. In other words, while you may own stock in the company, you will have virtually no say in what happens to it. Read More »

In the letter to shareholders included in Facebook’s IPO filing, co-founder and CEO Mark Zuckerberg makes it clear his vision goes beyond just a social network. He wants to fundamentally rewire the way the world works, from interpersonal interactions to commerce to even government. Read More »

As everyone awaits the $100-billion Facebook IPO, the biggest question hanging over the offering is whether it marks the beginning of a new era for Facebook — or if it’s just a massive cashing-out exercise, a sign that this generation’s version of AOL has peaked? Read More »

Neil Young put a lot of the media industry’s hysteria about file-sharing into perspective when he said in a recent interview that “piracy is the new radio — that’s how music gets around.” In fact, a certain amount of “piracy” can be good for business. Read More »

Twitter CEO Dick Costolo said on Monday that the company is not a media entity, but in most of the ways that matter, it clearly is — and that’s why its recent decision to selectively censor content that flows through its network is so important. Read More »

New York Times media writer Brian Stelter says the ability for sources to “go direct,” as Rupert Murdoch has done with Twitter, is a generational shift in the media industry. But is it a good thing or a bad thing for journalism and news consumers? Read More »

A report that two British tourists were detained by Homeland Security and refused entry to the U.S. based on a joke they posted to Twitter raises questions about whether monitoring of social networks by security officials is likely to cause more problems than it solves. Read More »

Author Neil Gaiman said in an interview this week that the media industry is trying to “put genies back in bottles” with laws like SOPA and PIPA, and the Internet has fundamentally changed the landscape, just as Gutenberg’s invention of the printing press did. Read More »

The news that Twitter will be censoring tweets has reinforced for many the fact that our freedoms exist at the mercy of the companies whose networks we are using — and being used by. How much trust should we have in these new information gatekeepers? Read More »

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