Author Archive for Kevin Kelleher

Is John Donahoe Finally Turning eBay Around?

By Kevin Kelleher | Saturday, June 13, 2009 | 9:00 AM PT | 36 comments |

Is any tech CEO more reviled by his or her own customers than eBay’s John Donahoe? In online forums, sellers seethe about the higher fees and site changes he’s implemented. They write and sign petitions calling for his ouster. Even eBay employees voted him onto Glassdoor.com’s “Naughty List” of CEOs with the highest disapproval ratings.

But while just a few months ago, Donahoe seemed destined to steer the e-commerce giant into irrelevance, a consensus is now starting to emerge that he may instead be turning it around. Continue »

The Leading Class and the Lagging Class on the Web

By Kevin Kelleher | Saturday, May 30, 2009 | 10:00 AM PT | 11 comments |

In the same way that there is an economic gap between rich and poor, there has emerged in the Internet sector a creativity gap. Instead of an upper class and a lower class, however, the creativity gap consists of a leading class and a lagging class. One way to tell the leaders is by the number of developers flocking to them. Continue »

Google vs. the Real-Time Web

By Kevin Kelleher | Saturday, May 23, 2009 | 9:00 AM PT | 26 comments |

Just how big a threat is the real-time web to Google? As Om has pointed out, real-time content marks a still-amorphous but important new phase of evolution in the web, allowing for the instantaneous discovery of newly added information. And Twitter and Facebook are emerging as an alternative to the traditional engine, which presents a big challenge to Google’s core business. As Larry Page admitted this week, the company finally gets that. Continue »

Tech IPOs Are Back — But Only for Those That Don’t Need Cash

By Kevin Kelleher | Saturday, May 16, 2009 | 9:00 AM PT | 4 comments |

While the recession had many predicting the IPO market would be largely non-existent in 2009, several new tech stocks listed on public markets during April and now in May. The companies squeaking out of the IPO queue, however, are mature, profitable and cash-rich. Their proceeds are going to insiders, not corporate coffers.

It’s one of those cruel paradoxes common to the market these days: The companies raising capital through IPOs are the ones that don’t really need it. Continue »

Why Jeff Bezos Is Obsessed With Waste

By Kevin Kelleher | Saturday, May 9, 2009 | 9:00 AM PT | 4 comments |

jeffbezossmallIn a footnote to Amazon’s 2008 letter to shareholders, Jeff Bezos related this moment of Zen:

At a fulfillment center recently, one of our Kaizen experts asked me, “I’m in favor of a clean fulfillment center, but why are you cleaning? Why don’t you eliminate the source of dirt?” I felt like the Karate Kid.

It may sounds like a koan for the anally retentive, but it says a lot about Amazon’s approach to innovation. While many tech companies are focused on new products, services and business models, Amazon is focused more on new ways of wringing efficiency from its operations. And in a year when consumer and business spending is slowing, focusing on new ways of improving how you do things may yield more returns than coming up with new things to sell. Continue »

Why MySpace Is Really GeoCities 2.0

By Kevin Kelleher | Saturday, May 2, 2009 | 9:00 AM PT | 33 comments |

myspace-logo1It was unkind irony that just as MySpace was reshuffling its leadership with the hope of reviving its fortunes, Yahoo quietly announced the end of GeoCities. It was as if the hand of fate overseeing Internet startups was offering MySpace an uncomfortable peek into its own future.

Like GeoCities, MySpace won quick success by making it easy for people to build a customized online presence. Like GeoCities, MySpace sold out to a bigger media company that ended up a caretaker for its long years of decay. And now MySpace is slowly becoming, like GeoCities, an abandoned amusement park on the web.

Is fixing MySpace, as Om said recently, a “mission impossible“? Or can Owen Van Natta keep it from becoming GeoCities 2.0? Continue »

Apple Is Approaching a Defining Moment

By Kevin Kelleher | Saturday, April 18, 2009 | 9:00 AM PT | 34 comments |

nyc_14thapplestore1Come Wednesday, it will be Apple’s turn to discuss its results for the first three months of 2009. But among the crowd of Apple watchers, the discussion has been simmering for months, with the tone shifting from pessimism about recession-whacked sales to cautious optimism — especially as the stock has rebounded 58 percent and skeptical analysts have revised previously bearish outlooks.

While Apple is still feeling the weight of the bad economy, it’s also still holding the loyalty of cost-conscious consumers who continue to see value in its products. As encouraging as this last quarter may prove to be for investors, however, the bigger story for Apple is the three months that lay ahead. Not only will they be far more interesting, they could mark a significant turning point for the company and the markets it’s helping to reshape. Continue »

Google’s Eric Schmidt Talks Twitter

By Kevin Kelleher | Thursday, April 16, 2009 | 4:42 PM PT | 2 comments |

CEOs are typically shy about talking about other companies during analyst calls; Google’s Eric Schmidt is even more bashful on this front than most. So it was interesting that when Schmidt was asked about Twitter this afternoon, amid reports that Twitter is shopping around for a partner that can help wring money from its popular service, he didn’t hold back.

“Twitter proves innovation is alive and well in Silicon Valley,” Schmidt said. “The question is how to make money. You can imagine that as these companies become successful, as Twitter is already successful, they could become a channel for product information and marketing, whether it’s a text ad or video ad off it. That’s a logical strategy to pursue and we’d be happy to pursue it with them.

Pre Aside, Palm Isn’t Quite Out of the Woods

By Kevin Kelleher | Saturday, April 4, 2009 | 6:00 AM PT | 19 comments |

Everyone, it seems, it excited about the Palm Pre. Those who have been granted time to fondle the Pre praise its features, the press is welcoming it with a fanfare worthy of the iPhone, and investors have tripled Palm’s price to $9.42 as of Friday’s close, its highest level in 18 months. But as hungry as investors may be for a feel-good story, they risk getting ahead of themselves. Even if the Pre is a smash hit, the journey from crisis to turnaround to recovery is a long one, and one that produces a lot of baggage. And when it comes to financial baggage, Palm already has more than its share. Continue »

What’s It Going to Take to Fix eBay?

By Kevin Kelleher | Saturday, March 14, 2009 | 9:00 AM PT | 32 comments |

In November 2004, eBay’s stock was trading near an all-time high at $56 a share, having risen sixfold in a little less than four years. This month, shares were trading below $10. eBay needs a fix, but there aren’t a lot of easy options before it. Continue »

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