Communications-as-a-Service (CaaS) technology brings together business applications, the Internet and the world’s public-switched telephone network (PSTN) to provide businesses with new ways of enabling communication. Here’s how to leverage this new technology. Read more at GigaOM Pro »
Microsoft’s recent acquisition of Skype is the largest the company has ever made, and it’s raised many questions in the process. This research note examines Skype’s overall value and where it fits strategically into the world of Microsoft. From Office 365 and Bing to Xbox Kinect and Windows Phone, there are numerous ways in which Microsoft can leverage the functionality of its newest addition — and numerous risks it could incur in the process. Additional companies mentioned in this report include Cisco, Panasonic and Google. For a full list of companies and to read the full report, sign up for a free trial. Read more at GigaOM Pro »
Skype’s recent plans for an IPO, along with many new features (including some geared for enterprise customers), mean the VoIP carrier is finally crossing from niche tool to mainstream service. But past performance is not necessarily indicative of future results. Skype’s freemium model is risky, and ... Read more at GigaOM Pro »