Author Archive for Alistair Croll

Stay Out of Our Packets or We’ll Sue

Alistair Croll | Saturday, May 31, 2008 | 3:18 PM PT | 8 comments

Bell Canada may have to pay for violating net neutrality. A May 29 class action filing says Bell should reimburse each subscriber 80 percent of their subscriptions and $2,100 in penalties for throttling traffic to a fraction of advertised speeds and invading their privacy.

Bell had over two million DSL subscribers, and $3.6 billion in data service revenues, in Quebec and Ontario in 2007. The proposed lawsuit could reach hundreds of millions. The filing affects only Quebec residents. But it could spread: Neutrality has been a hot topic since Bell’s throttling of a national TV show made headlines.

Canadians Rally for Net Neutrality

Alistair Croll | Wednesday, May 28, 2008 | 3:00 PM PT | 10 comments

As a few hundred scruffy protesters gathered in Ottawa yesterday to support Net Neutrality, busloads of teenagers on school trips to visit Canada’s seat of government walked past them, blissfully unaware that the fight to keep Facebook free was happening right next to them.

Neutrality should be an easy sell: Nobody wants ISPs to be able to treat traffic differently, fearing it will lead to monthly “Google plans” or “Skype charges.”

But it quickly gets complicated. Rather than trying to win one battle, special interest groups bring in other fights: Tier-two ISPs want unfettered access to the last mile on wholesale links. Privacy advocates warn of prying eyes on the wires and at the borders. The specter of copyright enforcement looms large. And telcos complain that peer-to-peer is breaking their networks. Continue »

Can World of Warcraft Help Build a Better Workforce?

Alistair Croll | Tuesday, May 27, 2008 | 10:11 AM PT | 8 comments

If you’re good at leading people in online games, you’re good at doing it in the real world. At least that’s the theory posited in two studies, one by IBM last year and another, more recent one from Harvard. Both studies noted similarities between CEO skills and those displayed by in-game leaders. They also found that specific characteristics of those virtual worlds could “make leaders out of lemmings.”

While those studies looked at what it takes to lead groups within games, they didn’t focus on player-vs.-player interactions. If you believe business is warfare, then it’s worth studying which factors the winners have in common. That’s just what four researchers at the University of Michigan have done in a report published late last year, using data from Blizzard’s Worlds of Warcraft MMORPG.

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Why Small Really Is Beautiful

Found|Read Alistair Croll | Tuesday, May 20, 2008 | 9:00 PM PT | 13 comments

VCs might dismiss small startups as “lifestyle companies,” since with only small investments needed they’re often too small for big VC firms to work with. But for the entrepreneurs themselves, it’s a way to keep control and avoid dilution. And there may be another reason not to take money, particularly if you’re targeting other small-businesses as customers: Personality. Continue »

3Tera Unbundles Applogic and Unveils a Virtual Data Center

Alistair Croll | Tuesday, May 20, 2008 | 12:01 AM PT | 2 comments

Virtualization holds lots of promise: Move your physical machines to virtual ones, and you’ll reclaim capacity at the same time that you make operations easier. But applications seldom run on one machine; instead they’re a combination of servers, switches and routers. 3Tera’s recently announced product road map may let companies provision whole data centers atop cloud grids like Amazon’s EC2. Call it a Virtual Data Center.

“Most large-scale systems, in order to move up the ladder and serve more customers, require more and more resources,” said Bert Armijo, 3Tera’s VP of product and marketing. “If you manage them as individual virtual machines, the problem is that the human load — the ability to actually remember what’s running where and to manipulate it all — becomes overwhelming. At some point, somebody makes a very small mistake that results in a very large outage.”

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Why WetPaint & Other UGC Sites Get Big Money

Alistair Croll | Sunday, May 18, 2008 | 9:01 PM PT | 5 comments

First the money flowed to social sites like Facebook that showed the world how to get users to interact. Then it moved on to “roll your own” platforms like Ning that allowed people to build their own social microsites. But as Web 2.0 startups get increasingly specialized, the money is following, as today’s announcement from social publishing platform Wetpaint of a $25 million Series C funding round, shows.

In the wake of Ning’s $60 million Series D round, which pegged that company’s valuation at $560 million, startups that encourage users to collaborate and publish remain hot. According to Wetpaint CEO Ben Elowitz, the build-your-own-Wiki site is adding 2,000 new sites a day — a compounded monthly growth rate of 20 percent. “When we launched, we wanted to tackle social publishing,” he said. “Our goal was a consumer-friendly wiki.” Today’s round, which was co-led by DAG Ventures, brings total investment in the Palo Alto, Calif.-based firm to $40 million. Update: Fidelity Investments joined as an investor with this round as well, Kara Swisher notes, though exactly how much it invested is unclear. Continue »

Are Spammers Moving to Social Networks?

Alistair Croll | Thursday, May 15, 2008 | 10:25 AM PT | 4 comments

MySpace this week won a ruling against Samford Wallace and Walter Rines, reinforcing the fact that there’s no love lost between big web sites and spammers. But it’s also a sign of an escalation of the war on spam.

Spammers are finding virgin territory in emerging messaging tools, including SMS and social networks. Ferris Research projects that Americans will receive 1.5 billion unsolicited text messages in 2008, double the number sent in 2006. And Nielsen calls mobile social networking the next big thing, estimating 2.8 million unique mobile MySpace users and 1.8 million mobile Facebook users in December 2007.

According to antispam firm Cloudmark, spammers are already embracing these new technologies: Between 15 percent and 30 percent of friend requests on some of the largest social networks lead to a spammy profile.

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When Is the Right Time to Launch Your Own Cloud?

Alistair Croll | Thursday, May 8, 2008 | 1:37 PM PT | 13 comments

If you successfully launch a number of web firms, at a certain point the economies of scale of others’ clouds starts fall away and you may as well run your own. But is it always a good idea to build your own cloud when you get big enough to do so? Continue »

PC Gamer Secrets According to Valve’s Steam Network

Alistair Croll | Sunday, April 27, 2008 | 9:00 PM PT | 2 comments

You can tell a lot from a gamer’s hardware. And in the gaming world, nobody knows more about the platforms on which PC gamers run their games than the Steam game distribution network. In 2000, Half-Life was one of the best-rated, best-selling games of all time. Created by Valve, it was distributed through traditional retail channels. When it came time to release the sequel, however, Valve went direct. Using the Steam platform — Steam’s desktop software handles game registration, purchasing and patching, sort of like an iTunes for gamers — Valve distributed its game directly to consumers.

Traditional game publishers weren’t happy. But the resulting legal battle between Valve and Vivendi was ultimately won in Valve’s favor. Today, the Steam network lists 259 titles, and delivers games to roughly 1.3 million users. The distribution model has also revitalized veteran games like Deus Ex, as well as breakout indie titles such as Portal, Ragdoll Kungfu and Audiosurf. In January, the company launched Steamworks, a set of publishing and development tools with gameplay and sales analytics built in. And on March 17, Epic announced that it would distribute its Unreal series on the Steampowered network.

One of the things the Steam agent does is collect data on gamers’ systems. Since 2004, Valve has published these statistics periodically. They represent a snapshot of the world’s gaming desktops, detailing everything from language to video cards to storage space.

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StackSafe Gives IT a Virtual Sandbox

Alistair Croll | Wednesday, April 23, 2008 | 10:30 AM PT | 2 comments

Ask any IT professional what they dread most, and they’ll likely tell you that it’s change. Specifically, the act of putting a new application into production: There’s simply no way to know what will happen.

Companies spend a tremendous amount of time and money in staging environments, trying to see whether or not their new code will work. Only the largest banks and utilities have the resources to completely replicate the production systems, and none can truly simulate the real world.

Jonah Paransky, VP of marketing for testing-sandbox startup StackSafe, says that roughly 43 percent of IT problems can be traced back to lack of pre-production testing. “Over half of the changes we see in our research never end up being tested against the end-to-end IT service.” StackSafe tackles the problem by copying an entire application into a virtual appliance, letting IT change it, and testing the result.

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