I dropped my iPhone 4 from three stories up. Less than a day later, I walked out of the Apple Store in Philadelphia with a brand new iPhone 4. The journey to get there was very impressive and partially explains, anecdotally, how Apple keeps customers. Read More »
Apple’s search for a replacement for retail chief Ron Johnson continues, but that hasn’t stopped it from shaking up its retail operations despite the ongoing transition, with mobile payment and ordering options, and reportedly planning even more changes in the near future, too. Read More »
This weekend featured the grand opening of Apple’s latest retail store, Scottsdale Quarter, in beautiful Scottsdale, Ariz. As evidenced by looking at the front of the building, this particular store quickly stands out among the rest of Apple’s retail lineup. Hello, New … Read More »
Apple is working hard to remodel 100 of its stores this year, according to a report in USA Today. The work will include creating more room for product displays and Genius Bar customer training. Ron Johnson, Apple’s senior vice president of retail, explained that new tables … Read More »
Since news came out that Microsoft would be deploying a “Microsoft Gurus” program as part of their $300 million effort to improve their image, they have been consistently compared to ripping off Apple’s “Genius Bar” program. Microsoft Gurus is program Microsoft is starting up where they … Read More »
I’ve had my iPhone for about 5 months now, and up until about 6 weeks ago it was pure bliss. Then suddenly my battery life started to go south, fast. When I first got the iPhone, I could easily go 2 to 3 days of moderate … Read More »
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