I dropped my iPhone 4 from three stories up. Less than a day later, I walked out of the Apple Store in Philadelphia with a brand new iPhone 4. The journey to get there was very impressive and partially explains, anecdotally, how Apple keeps customers. Read More »
Apple
On the 10th anniversary of Apple Retail, it is amazing to consider the great success that the company has had with a program many thought was doomed to fail. A big part of the secret to that success can be attributed to Apple’s openness to change. Read More »
In my day job, helping people with computers, I see many failed hard drives. If the computer is under warranty, I’ll always try to get the system manufacturer to replace the drive rather than order a new one for the customer. Recently, two clients came in, … Read More »
After the iPhone 3G S announcement, I knew I was getting one. Actually, I knew that even before the announcement, since for me some of the rumors were so obvious it was clear this was a device worth upgrading to. I’m a first-generation iPhone owner, so I’m … Read More »
If you happen to be looking for work at the moment, Apple has a pretty nice offer. You can have all the glory of being an Apple employee without leaving the comfort of your own home. Actually, that’s probably not so tempting, since part of the … Read More »
