How much do you love your iPhone 4S? Chances are the answer is “a lot.” New ChangeWave research data shows owner satisfaction with the iPhone 4S is much higher than that of the iPhone 4, with 96 percent approval ratings and only 2 percent reporting dissatisfaction. Read More »
Apple
According to a survey to be released Tuesday, Apple is again the leader in computer owner satisfaction by a wide margin. Its lead in happy customers corresponds with an expansion of its overall business as well as the skyrocketing of its stock price. Coincidence? Not likely. Read More »
A new survey measuring customer service among computer users was released today. To those who own a Mac, it probably won’t come as a surprise that Apple ranked highest. It was Apple’s best ever rating, though it wasn’t the only company to claim that honor. Read More »
For the second year in a row, Apple’s iPhone is at the top of the global marketing firm’s satisfaction survey for business users of smartphones, and the iPhone also wins among consumers, too. Based on a thousand-point scale, 1,148 business users were asked to rate smartphones … Read More »
Apple has once again received top honors among computer manufacturers for customer satisfaction, and not by a small margin, either. The recent American Customer Satisfaction Index survey (PDF) has Apple beating their closest competitor by 10 points, something with which the creators of the survey … Read More »
