Apple issues song credits as apology for iTunes Store problems

Josh Pigford — Wed, 19 Sep 2007 20:13:37 +0000

Last week many people had issues with not being able to download their songs from the iTunes Store despite the fact that their credit cards had been charged (I was included in that bunch).

Today I received an email from iTunes Support with (among other things) the following note:

Please accept the following Five Song Credits as an apology for the delay in receiving your purchase. These credits are good for five songs of your choice from the iTunes Store.

I would assume I’m not the only person who will receive this but I also doubt Apple will do anything in regards to explaining what might have happened to cause the huge delays people experienced.

If you experienced download delays, have you received this credit from Apple?

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Apple issues song credits as apology for iTunes Store problems