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	<title>GigaOM &#187; Apple</title>
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		<title>GigaOM &#187; Apple</title>
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		<title>Is your smartphone a good investment? If it&#8217;s an iPhone, yes</title>
		<link>http://gigaom.com/apple/is-your-smartphone-a-good-investment-if-its-an-iphone-yes/</link>
		<comments>http://gigaom.com/apple/is-your-smartphone-a-good-investment-if-its-an-iphone-yes/#comments</comments>
		<pubDate>Wed, 08 Feb 2012 22:21:04 +0000</pubDate>
		<dc:creator>Erica Ogg</dc:creator>
				<category><![CDATA[Android]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Blackberry]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Priceonomics]]></category>
		<category><![CDATA[smartphones]]></category>
		<category><![CDATA[value]]></category>

		<guid isPermaLink="false">http://gigaom.com/?p=482492</guid>
		<description><![CDATA[Priceonomics, which keeps track of the resale value of items like cars, bikes and gadgets, published a report Wednesday that shows how the value of iPhones, Android phones and BlackBerrys hold up over time. Short answer: iPhones, even years-old models, retain their value the longest.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=482492&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<div id="attachment_482511" class="wp-caption alignright" style="width: 334px"><a href="http://gigaom2.files.wordpress.com/2012/02/priceonomicsiphoneresalevalue.png"><img  title="priceonomicsiphoneresalevalue" src="http://gigaom2.files.wordpress.com/2012/02/priceonomicsiphoneresalevalue.png?w=324&h=191" alt="" width="324" height="191" class="wp-image-482511" /></a><p class="wp-caption-text">Credit: Priceonomics</p></div>
<p>Priceonomics, which keeps track of the resale value of items like cars, bikes and gadgets, <a href="http://priceonomics.com/phones/#cell-phone-depreciation">published a report Wednesday</a> that shows how the value of iPhones, Android devices and BlackBerrys hold up over time. Short answer: iPhones, even years-old models, retain their value the longest, which means iPhone owners can recoup the most money when they go to resell their phones.</p>
<p>Here&#8217;s the method they  used:</p>
<blockquote><p>We measure depreciation by comparing a phone’s current used price to its new price (without a contract) the day it was released. We examined all <a href="http://priceonomics.com/phones/apple/">iPhone models</a> and the 70 most popular Androids and 30 most popular <a href="http://priceonomics.com/phones/blackberry/">BlackBerry models</a>. We split phones into five different cohorts (newly released, 1, 2, 3, and 4 year-old phones). We then calculated which phones had the best resale by cohort, as well as which platforms in aggregate tended to retain their value the most.</p>
<p>The highest quality phones should have the best resale values over time and crappier phones should depreciate the fastest. The evidence is clear &#8211; the winner is the iPhone.</p></blockquote>
<p>After crunching the data they came up with a series of charts, like one that shows that after owning a smartphone for 18 months, iPhone owners can resell theirs for 53 percent of the original price, Android owners for 42 percent and BlackBerry owners for 41 percent of the original price.</p>
<p>That part won&#8217;t be news to people who make a habit of <a href="http://gigaom.com/apple/how-to-sell-your-old-iphone/">reselling their old iPhone before or right after buying a new one a new one</a>. There are sites like Gazelle.com, eBay and NextWorth.com that regularly buy used iPhones, BlackBerrys and Android phones in order to resell them. The iPhone <a href="http://gigaom.com/apple/iphone-resellers-wait-not-so-patiently-for-iphone-5/">is always the easiest to resell</a> and will go for a decently high price if you time it right.</p>
<p>But all is not lost for penny-pinching Android owners. One caveat to the data that Priceonomics found is that less expensive Android phones sold by prepaid operators do hold their value much better than their pricier Google-powered brethren, probably because those phones are highly subsidized by the operators. Specifically, the Motorola Triumph, HTC Wildfire and Samsung Exhibit 4G on average keep up to 86 percent of the original value.</p>
<p>Be sure to check out <a href="http://priceonomics.com/phones/#cell-phone-depreciation">the original post </a>for more interesting data.</p>
<p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=482492+is-your-smartphone-a-good-investment-if-its-an-iphone-yes&utm_content=ericaogg">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/2011/07/mobile-q2-smartphone-growth-surges-ipads-rule-continues/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=482492+is-your-smartphone-a-good-investment-if-its-an-iphone-yes&utm_content=ericaogg">Mobile Q2: Smartphone growth surges; iPad&#8217;s rule&nbsp;continues</a></li><li><a href="http://pro.gigaom.com/2012/04/survey-enterprise-mobility-perceptions-among-it-decision-makers/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=482492+is-your-smartphone-a-good-investment-if-its-an-iphone-yes&utm_content=ericaogg">Survey: the next wave of enterprise&nbsp;mobility</a></li><li><a href="http://pro.gigaom.com/2012/02/forecasting-the-tablet-market-over-366-million-units-by-2016/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=482492+is-your-smartphone-a-good-investment-if-its-an-iphone-yes&utm_content=ericaogg">Tablet market to hit over 377 million units by&nbsp;2016</a></li></ul><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=482492&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></content:encoded>
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		<slash:comments>13</slash:comments>
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			<media:title type="html">touch app blackberry iphone android</media:title>
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		<title>Apple&#8217;s enterprise inroads extend to GE, local governments</title>
		<link>http://gigaom.com/apple/apples-enterprise-inroads-extend-to-ge-local-governments/</link>
		<comments>http://gigaom.com/apple/apples-enterprise-inroads-extend-to-ge-local-governments/#comments</comments>
		<pubDate>Wed, 18 Jan 2012 17:03:34 +0000</pubDate>
		<dc:creator>Darrell Etherington</dc:creator>
				<category><![CDATA[@CNN]]></category>
		<category><![CDATA[apple inc.]]></category>
		<category><![CDATA[Blackberry]]></category>
		<category><![CDATA[Classes of computers]]></category>
		<category><![CDATA[computing]]></category>
		<category><![CDATA[General Electric]]></category>
		<category><![CDATA[General Electric Company]]></category>
		<category><![CDATA[Granicus]]></category>
		<category><![CDATA[iLegislate]]></category>
		<category><![CDATA[iLegislate iPad app]]></category>
		<category><![CDATA[iPads]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[macintosh]]></category>
		<category><![CDATA[Mayor]]></category>
		<category><![CDATA[multi-touch]]></category>
		<category><![CDATA[North Carolina]]></category>
		<category><![CDATA[official work device]]></category>
		<category><![CDATA[printing costs]]></category>
		<category><![CDATA[product release]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[Steve Jobs]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[technologyinternet]]></category>
		<category><![CDATA[Wall Street Journal]]></category>

		<guid isPermaLink="false">http://gigaom.com/?p=472341</guid>
		<description><![CDATA[Apple  is making strides with enterprise customers, according to a lot of recent surveys, but how does that look on the ground? Two recent examples include a program that's bringing Macs to corporate heavyweight General Electric, and the ongoing rollout of iPads among local governments.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=472341&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><img  title="ipadbusiness" src="http://gigaom2.files.wordpress.com/2010/10/ipadbusiness.png?w=300&h=200" alt="" width="300" height="200" class="alignright size-medium wp-image-194573" />Apple is making <a href="http://gigaom.com/apple/biz-spending-on-macs-ipads-could-hit-19b-in-2012/">strides with enterprise customers, according to a lot of recent studies</a>, but how does that look on the ground? Two recent examples include a program that&#8217;s bringing Macs to old-school corporate heavyweight General Electric, and the ongoing rollout of iPads at the level of local government.</p>
<p>GE seems a somewhat odd entity to be pioneering Mac deployment, since it still carries associations of being the lumbering giant and paragon of &#8217;80s and &#8217;90s big business it was under Jack Welch. But the company has a now one-year-old project that allows employees to choose either Mac or Windows PCs as their work computer, and according to the <em><a href="http://online.wsj.com/article/SB10001424052970203721704577156704148493394.html">Wall Street Journal</a></em>, it now has about 1,000 Macs in active use, with that number expected to rise.</p>
<p>That&#8217;s just a small fraction of GE&#8217;s 330,000 total computers, but it&#8217;s a start, and the gap will likely narrow as employees become aware of the program; GE hasn&#8217;t been trumpeting the news internally yet. For a rough comparison of where future adoption might take the Mac at GE, consider that 10,000 GE employees now use iPhones as their official work device, after the company began supporting them in 2008. There are 50,000 BlackBerry devices in use, but iPhones have made up considerable ground in four years time.</p>
<p>Private industry is one place Apple&#8217;s presence is growing, but it&#8217;s also having big impact in government. At the level of local government, especially, the idea of using iPads to take over some tasks and replace paper is catching on. Software provider Granicus recently <a href="http://www.prweb.com/releases/2012/1/prweb9101370.htm">released its iLegislate iPad app</a> targeted specifically at government customers, and told us it&#8217;s already in use by over 1,500 governments.</p>
<p>One of iLegislate&#8217;s customers, the government of Maricopa, Ariz., says the use of iPads by 15 members of its local government, including the mayor, council members and city directors and managers, has allowed them to increase transparency by making more materials available to the public digitally, and save over $5,000 annually in printing costs, plus more in staff time just assembling print packages. Maricopa&#8217;s experience sounds strikingly similar to what we heard about <a href="http://gigaom.com/apple/town-finds-ipads-make-paperless-painless/">Cornelius, N.C.&#8217;s findings</a> following a pilot project of its own using the iPad as a tool for making local government more efficient.</p>
<p>Maricopa has experienced a whopping 4,000 percent growth in population during the past decade, and the iPad, partnered with the Granicus software, is seen by the city as a way to help quickly scale its infrastructure to cope with the expansion. Apple&#8217;s iPad holds appeal as a way to quickly cut costs, with a green, future-proof solution that can leverage IT initiatives already in place at governments.</p>
<p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=472341+apples-enterprise-inroads-extend-to-ge-local-governments&utm_content=etherin">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/2011/12/will-cloud-computing-push-the-bric-market-to-the-front/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=472341+apples-enterprise-inroads-extend-to-ge-local-governments&utm_content=etherin">Will cloud computing push the BRIC market to the&nbsp;front?</a></li><li><a href="http://pro.gigaom.com/2011/12/2012-data-spectrum-and-the-race-to-lte/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=472341+apples-enterprise-inroads-extend-to-ge-local-governments&utm_content=etherin">2012: Data, spectrum and the race to&nbsp;LTE</a></li><li><a href="http://pro.gigaom.com/2011/07/mobile-q2-smartphone-growth-surges-ipads-rule-continues/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=472341+apples-enterprise-inroads-extend-to-ge-local-governments&utm_content=etherin">Mobile Q2: Smartphone growth surges; iPad&#8217;s rule&nbsp;continues</a></li></ul><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=472341&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></content:encoded>
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		<slash:comments>1</slash:comments>
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		<title>iPhone 4 led U.S. smartphone gains in 2011</title>
		<link>http://gigaom.com/apple/iphone-4-led-u-s-smartphone-gains-in-2011/</link>
		<comments>http://gigaom.com/apple/iphone-4-led-u-s-smartphone-gains-in-2011/#comments</comments>
		<pubDate>Thu, 15 Dec 2011 20:19:48 +0000</pubDate>
		<dc:creator>Darrell Etherington</dc:creator>
				<category><![CDATA[Android]]></category>
		<category><![CDATA[Blackberry]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[smartphones]]></category>

		<guid isPermaLink="false">http://gigaom.com/?p=455621</guid>
		<description><![CDATA[Apple's iPhone 4 was the leading mobile phone in the U.S., despite being a phone launched mid-way through 2010, according to a new Nielsen report. The iPhone helped propel smartphone usage in the U.S. to new heights during the past year.
<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=455621&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Apple&#8217;s iPhone 4 was the leading mobile phone in the U.S., despite being a phone launched mid-way through 2010, according to a <a href="http://blog.nielsen.com/nielsenwire/online_mobile/report-the-rise-of-smartphones-apps-and-the-mobile-web/">new Nielsen report</a>. The iPhone helped propel smartphone usage in the U.S. to new heights during the past year.</p>
<p>Smartphone penetration rose significantly compared to two years ago, Nielsen noted. In 2009, just 18 percent of mobile phone users were packing smart devices, while in 2011, that number had risen to 44 percent of U.S. residents, with more than half of adults between 18 and 34 counted among them. The iPhone in general has done a lot to propel that adoption.</p>
<div id="attachment_455629" class="wp-caption aligncenter" style="width: 614px"><a href="http://gigaom2.files.wordpress.com/2011/12/nielsen-share.jpg"><img  title="nielsen-share" src="http://gigaom2.files.wordpress.com/2011/12/nielsen-share.jpg?w=604&h=428" alt="" width="604" height="428" class="size-full wp-image-455629" /></a><p class="wp-caption-text">Credit: Nielsen</p></div>
<p>Of individual device vendors, Apple is still very much on top, despite the fact that Android as a platform has eclipsed its market share on devices. Apple&#8217;s iPhones account for 28.6 percent of all postpaid smartphone subscribers, compared to 15.8 percent for BlackBerry, the next closest competitor, and 15.8 percent for HTC, the Android handset-maker with the largest manufacturer share. All together, Android devices accounted for 44.2 percent of U.S. postpaid plans between August and October 2011.</p>
<p>Nielsen takes its results from monthly surveys of more than 300,000 consumers, as well as data from devices belonging to users who opted into market research and data from phone bills from 65,000 volunteers.</p>
<p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=455621+iphone-4-led-u-s-smartphone-gains-in-2011&utm_content=etherin">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/2011/07/mobile-q2-smartphone-growth-surges-ipads-rule-continues/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=455621+iphone-4-led-u-s-smartphone-gains-in-2011&utm_content=etherin">Mobile Q2: Smartphone growth surges; iPad&#8217;s rule&nbsp;continues</a></li><li><a href="http://pro.gigaom.com/2012/04/survey-enterprise-mobility-perceptions-among-it-decision-makers/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=455621+iphone-4-led-u-s-smartphone-gains-in-2011&utm_content=etherin">Survey: the next wave of enterprise&nbsp;mobility</a></li><li><a href="http://pro.gigaom.com/2012/02/forecasting-the-tablet-market-over-366-million-units-by-2016/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=455621+iphone-4-led-u-s-smartphone-gains-in-2011&utm_content=etherin">Tablet market to hit over 377 million units by&nbsp;2016</a></li></ul><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=455621&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></content:encoded>
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			<media:title type="html">etherin</media:title>
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		<title>Apple devices winning big in the Middle East and North Africa</title>
		<link>http://gigaom.com/apple/apple-devices-winning-big-in-the-middle-east-and-north-africa/</link>
		<comments>http://gigaom.com/apple/apple-devices-winning-big-in-the-middle-east-and-north-africa/#comments</comments>
		<pubDate>Mon, 12 Dec 2011 13:54:50 +0000</pubDate>
		<dc:creator>Darrell Etherington</dc:creator>
				<category><![CDATA[@CNN]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Blackberry]]></category>
		<category><![CDATA[iOS]]></category>
		<category><![CDATA[Middle East]]></category>
		<category><![CDATA[mobile devices]]></category>
		<category><![CDATA[north africa]]></category>
		<category><![CDATA[RIM]]></category>

		<guid isPermaLink="false">http://gigaom.com/?p=453589</guid>
		<description><![CDATA[Apple's iPhone, iPad and iPod touch are huge in the Middle East and North Africa, where they account for 55 percent of mobile Internet traffic, according to a new survey. The iPhone and the iPad trade honors as most popular device in many countries.
<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=453589&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><img  title="ipad-iphone-safari" src="http://gigaom2.files.wordpress.com/2011/06/ipad-iphone-safari.jpg?w=300&h=200" alt="" width="300" height="200" class="alignright size-medium wp-image-367268" />Apple&#8217;s iPhone, iPad and iPod touch are huge in the Middle East and North Africa, where they account for 55 percent of mobile Internet traffic, according to a new survey by Dubai-based <a href="http://www.effectivemeasure.com/">Effective Measure</a>. The iPhone and iPad in particular are doing well, splitting top device honors among the countries covered in the study.</p>
<p>During the month of October, Apple iPhone accounted for 29.6 percent of traffic from mobile devices, with the iPad accounting for 24.1 percent. The iPod touch added another two percent to the total for Apple devices. Apple&#8217;s iPhone was the most popular device overall, and the iPad second. RIM&#8217;s BlackBerry devices came in third, with 7.6 percent combined.</p>
<p>Broken down by country, Apple&#8217;s lead is even stronger in some places. In Saudi Arabia, for instance, 64.5 percent of mobile Internet traffic occurred on Apple devices, with the iPhone accounting for 34.3 percent. In Egypt, Jordan and the UAE, the iPad was the most popular device overall, accounting for 28.7, 24.7 and 18.8 percent of mobile traffic, respectively.</p>
<p>Effective Measure&#8217;s measured audience for the Middle East-North Africa region is 43.7 million spread across sixteen countries. For Apple to own such an impressive share of the market in an area where <a href="http://blog.clove.co.uk/2011/07/08/blackberry-sales-still-strong-despite-decline-in-us/">BlackBerry has traditionally been in high demand</a> is an impressive achievement.</p>
<p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=453589+apple-devices-winning-big-in-the-middle-east-and-north-africa&utm_content=etherin">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/2011/11/connected-world-the-consumer-technology-revolution/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=453589+apple-devices-winning-big-in-the-middle-east-and-north-africa&utm_content=etherin">Connected world: the consumer technology&nbsp;revolution</a></li><li><a href="http://pro.gigaom.com/2012/02/ces-2012-a-recap-and-analysis/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=453589+apple-devices-winning-big-in-the-middle-east-and-north-africa&utm_content=etherin">CES 2012: a recap and&nbsp;analysis</a></li><li><a href="http://pro.gigaom.com/2011/09/the-future-of-mobile-a-segment-analysis-by-gigaom-pro/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=453589+apple-devices-winning-big-in-the-middle-east-and-north-africa&utm_content=etherin">The future of mobile: a segment analysis by GigaOM&nbsp;Pro</a></li></ul><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=453589&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></content:encoded>
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		<title>Apple&#8217;s iPhone 4S most-discussed smartphone for second half of 2011</title>
		<link>http://gigaom.com/apple/apples-iphone-4s-most-discussed-smartphone-for-the-second-half-of-2011/</link>
		<comments>http://gigaom.com/apple/apples-iphone-4s-most-discussed-smartphone-for-the-second-half-of-2011/#comments</comments>
		<pubDate>Fri, 09 Dec 2011 17:00:44 +0000</pubDate>
		<dc:creator>Darrell Etherington</dc:creator>
				<category><![CDATA[@CNN]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Blackberry]]></category>
		<category><![CDATA[buzz]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iphone 4s]]></category>
		<category><![CDATA[online]]></category>
		<category><![CDATA[smartphone]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://gigaom.com/?p=452605</guid>
		<description><![CDATA[Apple's iPhone 4S is the smartphone on the tip of everyone's tongue this holiday season, according to stats from Nielsen/McKinsey subsidiary NM Incite released Friday. The 4S captured 40 percent of online buzz around smartphones during the last six months, despite not being introduced until October.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=452605&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><img  title="iphone-4s-feature-3" src="http://gigaom2.files.wordpress.com/2011/10/iphone-4s-feature-3.jpg?w=300&h=200" alt="" width="300" height="200" class="alignright size-medium wp-image-416124" />Apple&#8217;s iPhone 4S is the smartphone on the tip of everyone&#8217;s tongue this holiday season, according to <a href="http://blog.nielsen.com/nielsenwire/online_mobile/top-smartphones-by-buzz/">stats</a> from Nielsen/McKinsey subsidiary NM Incite released Friday. The 4S captured 40 percent of online buzz around smartphones during the period between July and December 2011, despite not being introduced until October.</p>
<p>The iPhone 4S&#8217;s lead in terms of buzz is measured by the number of times it gets mentioned on blogs, message boards and groups, Twitter, Facebook and posts at online news sites. Nielsen used a list of the top 20 recently acquired smartphones from the third quarter of 2011, and a few popular ones released late, including the Google Android-powered Samsung Galaxy Nexus and iPhone 4S. The iPhone 4S grabbed 40 percent of all mentions in terms of devices on the list.</p>
<p>The 4S wasn&#8217;t the only iPhone mentioned in the list, however. The iPhone 4 and the iPhone 3GS also nabbed a lot of attention in online published items, resulting in Apple&#8217;s phones making up almost two-thirds of all mentions of smartphones in the six-month period covered by the NM Incite study. Combined Android phones, including the Galaxy Nexus and Droid Bionic were responsible for a quarter of the buzz, while BlackBerry devices came in third with a combined 10 percent.</p>
<p>This study shows that Apple&#8217;s iOS smartphones still command an impressive percentage of media and consumer mindshare when it comes to connected mobile devices, despite Android-based handsets pulling far ahead in terms of worldwide market share <a href="http://articles.businessinsider.com/2011-11-15/tech/30400455_1_ios-iphone-smartphone-market">according to recent counts</a>.</p>
<p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=452605+apples-iphone-4s-most-discussed-smartphone-for-the-second-half-of-2011&utm_content=etherin">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/2011/11/connected-world-the-consumer-technology-revolution/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=452605+apples-iphone-4s-most-discussed-smartphone-for-the-second-half-of-2011&utm_content=etherin">Connected world: the consumer technology&nbsp;revolution</a></li><li><a href="http://pro.gigaom.com/2012/02/ces-2012-a-recap-and-analysis/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=452605+apples-iphone-4s-most-discussed-smartphone-for-the-second-half-of-2011&utm_content=etherin">CES 2012: a recap and&nbsp;analysis</a></li><li><a href="http://pro.gigaom.com/2011/07/millenials-in-the-enterprise-part-1-strategies-for-supporting-the-new-digital-workforce/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=452605+apples-iphone-4s-most-discussed-smartphone-for-the-second-half-of-2011&utm_content=etherin">Millennials in the enterprise, part 1: strategies for supporting the new digital&nbsp;workforce</a></li></ul><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=452605&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></content:encoded>
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		<title>Hands on with Touch: Is a solid product enough at this stage?</title>
		<link>http://gigaom.com/apple/hands-on-with-touch-is-a-solid-product-enough-at-this-stage/</link>
		<comments>http://gigaom.com/apple/hands-on-with-touch-is-a-solid-product-enough-at-this-stage/#comments</comments>
		<pubDate>Mon, 05 Dec 2011 19:48:10 +0000</pubDate>
		<dc:creator>Darrell Etherington</dc:creator>
				<category><![CDATA[Android]]></category>
		<category><![CDATA[app]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Blackberry]]></category>
		<category><![CDATA[Group Messaging]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[photo-sharing]]></category>
		<category><![CDATA[touch]]></category>

		<guid isPermaLink="false">http://gigaom2.wordpress.com/?p=449982</guid>
		<description><![CDATA[Messaging apps. The words could just make you sigh at this point. From Facebook to WhatsApp to Apple, everyone has something to offer in this space. So can a new entry at this point possibly stand a chance? Touch, a new app, hopes so.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=449982&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><img  title="touch app blackberry iphone android" src="http://gigaom2.files.wordpress.com/2011/12/screen-shot-2011-12-05-at-2-34-53-pm.png?w=300&h=195" alt="" width="300" height="195" class="alignright size-medium wp-image-450090" />Messaging apps. The words could just make you sigh at this point. From Facebook to WhatsApp to Apple, everyone has something to offer in this space. So can a new entry at this point possibly stand a chance? <a href="http://www.touch.com/">Touch</a>, a new app available for iOS, and also BlackBerry and Android devices, is sure hoping so.</p>
<h2>Cross-platform: check.</h2>
<p>Touch, has one thing going for it right away (besides a <a href="http://allthingsd.com/20111205/ever-heard-of-the-app-touch-nobody-has-but-12m-people-already-use-it/">great bargain on a good domain name</a>, touch.com) in that it&#8217;s immediately available for Android, iOS and BlackBerry. No &#8220;Android version coming soon&#8221; or &#8220;BlackBerry? Why bother?&#8221; for them, and that&#8217;s a very good thing in <a href="http://gigaom.com/2011/02/06/best-practices-for-maximizing-mobile-app-revenue/">terms of encouraging user adoption</a>. That&#8217;s mostly because it isn&#8217;t entirely new; it was PingChat, but has been rebranded as Touch, along with the introduction of its new &#8220;experience&#8221; sharing features. But long-standing leaders in the space like WhatsApp Messenger also have cross-platform access covered, and also <a title="WhatsApp bucks convention, quietly builds a messaging titan" href="http://gigaom.com/2011/11/11/whatsapp-bucks-convention-quietly-builds-a-messaging-titan/">boast a lot of momentum</a>, so it alone won&#8217;t guarantee success.</p>
<h2>Group messaging: check.</h2>
<p>Another thing Touch has covered is group messaging. You can add people to group chats, see participants at a glance via profile pics, and leave group chats whenever you wish just by swiping to delete the message thread in your main list view. It all works well, and as advertised (though Touch&#8217;s servers are having some sporadic trouble at launch, so there&#8217;s been a few issues with messages getting through) but you won&#8217;t find too much that isn&#8217;t available in Facebook Messenger here.</p>
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<p>With one-on-one messages, you&#8217;ll get &#8220;Sent/Delivered/Read/&#8221; receipts, just like you would on BlackBerry Messenger. You can&#8217;t, however, turn off read receipts like you can on iMessage if you&#8217;d rather not let someone know whether you have or haven&#8217;t check out what they said.</p>
<h2>Photo sharing: check.</h2>
<p>Touch&#8217;s major changes revolve around &#8220;experience sharing.&#8221; Essentially, this is photo sharing, wherein you choose a picture from an existing album or take a new one, upload it to Touch and select friends to share with. You also choose a name for the experience, and then friends you share it with can comment. It also reports whether or not your friends have viewed what you share. In this way, Touch sort of competes with Path, or with Instagram, but with a much more private audience, since you handpick individuals to share with.</p>
<h2>A capable product in a crowded market</h2>
<p>Touch is a good app; it&#8217;s cleanly designed, easy to use and strips away unnecessary features and frills to make conversation the real focal point of the experience. But it&#8217;s also in a tough spot; I found it hard to find anyone I know using it, despite its having taken over PingChat&#8217;s reported 12 million users. Plus, for photo sharing, <a title="Hands on with Path 2.0: What Facebook should be" href="http://gigaom2.wordpress.com/apple/hands-on-with-path-2-0-what-facebook-should-be/">Path&#8217;s gorgeous version 2.0</a> has it beat in almost every way, besides the ability to be more selective with who sees your photos, and a landscape mode for browsing and composing.</p>
<p>There are some things that work in Touch&#8217;s favor, however, including the ability to limit sharing but in a better way than most dedicated private messaging solutions provide. Also, there&#8217;s an HTML5 version in the works, which could open up Touch&#8217;s cross-platform appeal to a very broad audience, since it&#8217;ll allow desktop and all tablet users to participate, too.</p>
<p>Touch has a lot of polish and a lot of promise, and beats the user experience of WhatsApp in my opinion, judging by my trials on Android and iPhone devices. But its staying power will depend on whether or not it can convince more users to jump on board; tough to do at this stage in the group messaging competition.</p>
<p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=449982+hands-on-with-touch-is-a-solid-product-enough-at-this-stage&utm_content=etherin">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/2011/07/mobile-q2-smartphone-growth-surges-ipads-rule-continues/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=449982+hands-on-with-touch-is-a-solid-product-enough-at-this-stage&utm_content=etherin">Mobile Q2: Smartphone growth surges; iPad&#8217;s rule&nbsp;continues</a></li><li><a href="http://pro.gigaom.com/2012/04/survey-enterprise-mobility-perceptions-among-it-decision-makers/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=449982+hands-on-with-touch-is-a-solid-product-enough-at-this-stage&utm_content=etherin">Survey: the next wave of enterprise&nbsp;mobility</a></li><li><a href="http://pro.gigaom.com/2012/03/the-new-it-manager-part-1-trends-affecting-it-in-business/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=449982+hands-on-with-touch-is-a-solid-product-enough-at-this-stage&utm_content=etherin">The new IT manager, part&nbsp;1</a></li></ul><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=449982&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></content:encoded>
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		<title>Survey: For enterprise workers, iPhone beats BlackBerry</title>
		<link>http://gigaom.com/apple/survey-for-enterprise-workers-iphone-beats-blackberry/</link>
		<comments>http://gigaom.com/apple/survey-for-enterprise-workers-iphone-beats-blackberry/#comments</comments>
		<pubDate>Wed, 16 Nov 2011 19:54:49 +0000</pubDate>
		<dc:creator>Erica Ogg</dc:creator>
				<category><![CDATA[@CNN]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Blackberry]]></category>
		<category><![CDATA[Enterprise]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[RIM]]></category>
		<category><![CDATA[smartphones]]></category>

		<guid isPermaLink="false">http://gigaom.com/?p=440332</guid>
		<description><![CDATA[A quarterly survey by iPass released Wednesday says iPhone market share has overtaken BlackBerry's in the workplace. iPhones' popularity for mobile workers isn't just a result of taking share from RIM, however. The overall market is expanding, too. <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=440332&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><a href="http://gigaom2.files.wordpress.com/2011/10/iphone_4s_impressions_chrisbrandrick_6.jpg"><img title="iphone_4s_impressions_chrisbrandrick_6" src="http://gigaom2.files.wordpress.com/2011/10/iphone_4s_impressions_chrisbrandrick_6.jpg?w=604" alt=""   class="alignright size-full wp-image-420983"></a>Enterprise has long been the bastion of RIM and its BlackBerry devices, but it has been infiltrated by Apple and its challenger, the iPhone. According to a quarterly survey of enterprise companies by commercial Wi-Fi provider iPass, the iPhone has a 45-percent market share of mobile employee usage, passing the undisputed king BlackBerry, for the first time.</p>
<p>IPass’s Mobile WorkForce Report, released Wednesday, gets its data from a survey of more than 2,300 mobile enterprise workers at 1,100 companies between the end of September and the end of October. We know many of the world’s richest companies are on the iPhone bandwagon already; Apple said last month that “90 percent of Fortune 500 companies” are deploying iPhones for their workers. But iPass’s report gives a bit of a broader picture of  differently sized companies that have iPhones on their network.</p>
<p>IPhones’ popularity for mobile workers isn’t just a result of taking market share from RIM. The overall market is expanding too. From the report:</p>
<blockquote><p>Today 95 percent of mobile employees have smartphones, up from 85 percent in 2010, with 91 percent using their smartphone for work — a 26 percent rise compared to 2010.</p></blockquote>
<p>At our Mobilize conference in September, a panel of mobile IT execs declared 2011 the year smartphones cemented their place in the enterprise. “<a href="http://gigaom.com/2011/09/27/mobilie-it-mobilize-2011/">2011 was the year mobile IT was born</a>,” Bob Tinker, CEO of MobileIron, said at the time. “It was the year the IT industry figured out mobile, and it’s the year that mobile figured out IT … Every small, medium and large enterprise around the world is going to be deploying smartphones and tablets at scale over the next 12 to 18 months.”</p>
<p>Tablets, according to iPass, are on the rise, but have a ways to go to be at the smartphone level of penetration in the enterprise, with 44 percent of those surveyed using an iPad at work, compared to 33 percent in the second quarter of this year.</p>
<p>The reason mobile devices are surging in adoption among enterprise workers isn’t necessarily because IT budgets are expanding. According to iPass:</p>
<blockquote><p>This is due in part to the adoption of “bring your own device” policies by enterprises. Currently 42 percent of mobile employees use individually-liable smartphones for work, up from 34 percent last year.</p></blockquote>
<p>BYO smartphone policies have grown rapidly in the last year thanks to IT departments being faced with people wanting to use their own iPhone or Android phone from home for work, something RIM never figured out. “RIM never got people to want to pay for the device themselves,” Julie Palen, SVP of enterprise telecom expense management company Tangoe, said in September. “That’s what Apple brought. And Android and Google followed.”</p>
<p><em>To learn more about the needs of the mobile work force, be sure to attend our <a href="http://event.gigaom.com/network/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=intext&amp;utm_term=440332+survey-for-enterprise-workers-iphone-beats-blackberry&amp;utm_content=ericaogg">Net:Work conference in San Francisco</a> on Dec. 8.</em></p>
<p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=440332+survey-for-enterprise-workers-iphone-beats-blackberry&utm_content=ericaogg">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/2012/02/ces-2012-a-recap-and-analysis/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=440332+survey-for-enterprise-workers-iphone-beats-blackberry&utm_content=ericaogg">CES 2012: a recap and&nbsp;analysis</a></li><li><a href="http://pro.gigaom.com/2011/11/connected-world-the-consumer-technology-revolution/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=440332+survey-for-enterprise-workers-iphone-beats-blackberry&utm_content=ericaogg">Connected world: the consumer technology&nbsp;revolution</a></li><li><a href="http://pro.gigaom.com/2011/07/mobile-q2-smartphone-growth-surges-ipads-rule-continues/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=440332+survey-for-enterprise-workers-iphone-beats-blackberry&utm_content=ericaogg">Mobile Q2: Smartphone growth surges; iPad&#8217;s rule&nbsp;continues</a></li></ul><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=440332&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></content:encoded>
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		<title>Does the Siri outage reveal its success?</title>
		<link>http://gigaom.com/apple/does-the-siri-outage-reveal-its-success/</link>
		<comments>http://gigaom.com/apple/does-the-siri-outage-reveal-its-success/#comments</comments>
		<pubDate>Fri, 04 Nov 2011 13:40:18 +0000</pubDate>
		<dc:creator>Darrell Etherington</dc:creator>
				<category><![CDATA[@CNN]]></category>
		<category><![CDATA[ai]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Blackberry]]></category>
		<category><![CDATA[Cloud]]></category>
		<category><![CDATA[internet of things]]></category>
		<category><![CDATA[invisible interface]]></category>
		<category><![CDATA[iOS 5]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iphone 4s]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Mobile Apps]]></category>
		<category><![CDATA[Outage]]></category>
		<category><![CDATA[personal assistant]]></category>
		<category><![CDATA[RIM]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[siri]]></category>
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		<guid isPermaLink="false">http://gigaom.com/?p=433160</guid>
		<description><![CDATA[Siri went down on Thursday for its first extended outage -- around five hours, according to most counts. Five hours is hardly three days (like another noteworthy recent mobile service blackout), but the reaction of media and users show Apple's personal assistant is making its presence felt.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=433160&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><img  title="siri-featured" src="http://gigaom2.files.wordpress.com/2011/10/siri-featured.jpg?w=300&h=204" alt="" width="300" height="204" class="alignright size-medium wp-image-427125" />Siri went down on Thursday for its first extended outage &#8212; around five hours, according to most counts. That doesn&#8217;t seem like an exceedingly long outage (especially compared to the recent multiday service blackout for RIM&#8217;s BlackBerry devices), but it sparked many <a href="https://news.google.com/news/more?q=siri&amp;hl=en&amp;gl=ca&amp;tbas=0&amp;bav=on.2,or.r_gc.r_pw.r_cp.,cf.osb&amp;biw=960&amp;bih=1008&amp;um=1&amp;ie=UTF-8&amp;ncl=djdso3wydeHDR6MSijcjArhlY4JyM&amp;ei=U-WzTrXUMqrY0QHqh_WnBA&amp;sa=X&amp;oi=news_result&amp;ct=more-results&amp;resnum=1&amp;ved=0CC8QqgIwAA">discussion threads</a> and <a href="https://www.google.com/search?aq=f&amp;hl=en&amp;gl=ca&amp;tbm=nws&amp;btnmeta_news_search=1&amp;q=apple#sclient=psy-ab&amp;hl=en&amp;gl=ca&amp;tbs=sbd:1&amp;tbm=nws&amp;source=hp&amp;q=siri&amp;pbx=1&amp;oq=siri&amp;aq=f&amp;aqi=g4&amp;aql=1&amp;gs_sm=e&amp;gs_upl=2080772l2081447l0l2081634l4l3l0l0l0l0l266l480l1.1.1l3l0&amp;bav=on.2,or.r_gc.r_pw.r_cp.,cf.osb&amp;fp=18707b22a9831f65&amp;biw=960&amp;bih=1008">countless news articles</a>. The tenor of much of the talk is that Apple made a major gaffe in allowing this to happen. But in fact, Apple might also want to reflect on this after the fact and pat itself on the back.</p>
<p>Of course, the outage was annoying and inconvenient, and hopefully Apple learned a valuable lesson about managing a large-scale, persistent data service managed from its own server facility, and this will never happen again. But the extent of the outcry as the outage wore on, as well as the attempts on Friday to follow up and try to get to the bottom of <a href="http://techland.time.com/2011/11/04/what-the-heck-happened-to-siri/">what exactly happened</a>, show that Siri&#8217;s effect on the mobile landscape is not insignificant.</p>
<p>It could be the case that Apple&#8217;s servers couldn&#8217;t handle the demand that Siri was putting on the system, as some users who contacted Apple support about the problem were told. That would indicate that Apple underestimated the scale of demand for Siri, which suggests the personal assistant is being used a lot. But even if the problem is independent of demand, the fact that the news of Siri&#8217;s going down spread as far and as quickly as it did, and elicited so much response from the user community, indicates that it is finding a place in people&#8217;s lives. Some of the media attention could be attributed to the fact that people love when a winner like Apple stumbles, but user concern seems genuine.</p>
<p>When Apple first announced the personal assistant software, I admit to thinking that Siri had limited value beyond triggering an initial feeling of novelty that would fade quickly. After using Siri myself, I found that it actually had a lot of real use value, even in countries where it hasn&#8217;t yet gained localization features. The <a href="https://discussions.apple.com/message/16462003#16462003">indignation of users</a> affected by the outage indicates that I wasn&#8217;t the only one who found myself leaning on Siri a lot more heavily than I expected to.</p>
<p>It&#8217;s not as widespread, but the outcry about Siri&#8217;s downtime reminds me of the web-wide groans that go up every time the Twitter fail whale makes one of its visits or when Tumblr takes a tumble. That&#8217;s a minor PR problem for Apple in the short term, but in the larger picture, it&#8217;s a very good thing that people miss Siri when she&#8217;s not around.</p>
<p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=433160+does-the-siri-outage-reveal-its-success&utm_content=etherin">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/2012/02/ces-2012-a-recap-and-analysis/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=433160+does-the-siri-outage-reveal-its-success&utm_content=etherin">CES 2012: a recap and&nbsp;analysis</a></li><li><a href="http://pro.gigaom.com/2011/11/connected-world-the-consumer-technology-revolution/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=433160+does-the-siri-outage-reveal-its-success&utm_content=etherin">Connected world: the consumer technology&nbsp;revolution</a></li><li><a href="http://pro.gigaom.com/2011/10/siri-say-hello-to-the-coming-invisible-interface/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=433160+does-the-siri-outage-reveal-its-success&utm_content=etherin">Siri: Say hello to the coming &#8220;invisible&nbsp;interface&#8221;</a></li></ul><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=433160&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></content:encoded>
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		<title>U.K. survey finds consumers underwhelmed by iPhone 4S</title>
		<link>http://gigaom.com/apple/u-k-survey-finds-consumers-underwhelmed-by-iphone-4s/</link>
		<comments>http://gigaom.com/apple/u-k-survey-finds-consumers-underwhelmed-by-iphone-4s/#comments</comments>
		<pubDate>Wed, 26 Oct 2011 12:59:44 +0000</pubDate>
		<dc:creator>Darrell Etherington</dc:creator>
				<category><![CDATA[@CNN]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Blackberry]]></category>
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		<category><![CDATA[iphone 4s]]></category>
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		<guid isPermaLink="false">http://gigaom.com/?p=427654</guid>
		<description><![CDATA[U.K. site MyVoucherCodes polled over 1,500 smartphone shoppers, and found that a third of those surveyed were "disappointed" with the 4S. Of those questioned, only 29 percent said they'd be interested in buying one. Might initial fervor mask a mostly underwhelmed buying public?<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=427654&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><img  title="iphone-4S-feature-single" src="http://gigaom2.files.wordpress.com/2011/10/iphone-4s-feature-single.jpg?w=300&h=200" alt="" width="300" height="200" class="alignright size-medium wp-image-422605" />The iPhone 4S debuted to amazing early success, but a new survey finds that a lot of consumers still aren&#8217;t very excited by Apple&#8217;s latest smartphone update. U.K. site MyVoucherCodes (via <em><a href="http://www.dailymail.co.uk/sciencetech/article-2053669/iPhone-4S-Third-Britons-disappointed-Apple-phone.html?ito=feeds-newsxml">The Daily Mail</a></em>) polled more than 1,500 smartphone shoppers in the weeks following the iPhone&#8217;s launch, and found that a third of those surveyed were &#8220;disappointed&#8221; with the 4S. Of those questioned, only 29 percent said they&#8217;d be interested in buying one.</p>
<p>Actually, having nearly a third of respondents claim interest in purchasing a product doesn&#8217;t sound all that bad &#8212; until you consider that of those not looking at an iPhone, 48 percent said they were thinking of a BlackBerry for their next device, and 37 percent were considering an Android device. Note that there is some overlap as some consumers vacillated between more than one platform for their next smartphone purchase.</p>
<p>Of those who weren&#8217;t impressed with the 4S, the survey found that 64 percent had hoped for more features. Still, Siri and the new camera ranked highly with respondents. Only a much smaller 27 percent of those who said they were disappointed with the device hoped for a complete overhaul, in the form of an &#8220;iPhone 5&#8243; device with a new look and big changes, so it actually seems like a few more 4S-exclusive features would have sold more buyers. Some features, however, like Bluetooth 4.0 (or <a href="http://www.pcworld.com/article/242517/bluetooth_40_becomes_smart_what_it_means_for_you.html">Bluetooth Smart</a> as it&#8217;s being branded), and <a title="You wanted apps on your Apple TV? Apple delivers with AirPlay Mirroring" href="http://gigaom.com/apple/you-wanted-apps-on-your-apple-tv-apple-delivers-with-airplay-mirroring/">AirPlay Mirroring</a> have yet to make their presence felt, since there are few accessories or software so far that really take advantage of them.</p>
<p>The iPhone 4S still broke records during its launch, selling <a title="Apple: Over 4M iPhone 4S units sold in opening weekend" href="http://gigaom.com/apple/apple-over-4m-iphone-4s-units-sold-in-opening-weekend/">4 million handsets in its first three days of availability</a>, and AT&amp;T in the U.S. at least has revealed it has <a title="AT&amp;T sees 1M iPhone 4S activations, highest ever for iPhone" href="http://gigaom.com/apple/att-sees-1m-iphone-4s-activations-highest-ever-for-iphone/">been a strong seller in the time since</a>, as well. There&#8217;s little doubt that Apple could have made more of a splash with a complete redesign, but such a move doesn&#8217;t seem to have been necessary or advisable from a business standpoint, if initial sales are any indication.</p>
<p>The results of this survey might better reflect the negative effect Apple&#8217;s hype machine can sometimes have on a product launch: Reports and rumors swirl at such a frenzied pace that expectations grow out of control. Now that the most tantalizing bits of Apple news make it to mainstream media channels, those inflated rumors could be having more of an effect on general public perception of the company&#8217;s upcoming products.</p>
<p>So far, we have the actual sales data to counter claims that the 4S isn&#8217;t impressing shoppers, but it&#8217;s definitely worth keeping an eye on the long-term sales to see if negative impressions have more of an effect once the pale is off the rose.</p>
<p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=427654+u-k-survey-finds-consumers-underwhelmed-by-iphone-4s&utm_content=etherin">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/2012/02/ces-2012-a-recap-and-analysis/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=427654+u-k-survey-finds-consumers-underwhelmed-by-iphone-4s&utm_content=etherin">CES 2012: a recap and&nbsp;analysis</a></li><li><a href="http://pro.gigaom.com/2011/11/connected-world-the-consumer-technology-revolution/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=427654+u-k-survey-finds-consumers-underwhelmed-by-iphone-4s&utm_content=etherin">Connected world: the consumer technology&nbsp;revolution</a></li><li><a href="http://pro.gigaom.com/2012/03/the-new-it-manager-part-1-trends-affecting-it-in-business/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=427654+u-k-survey-finds-consumers-underwhelmed-by-iphone-4s&utm_content=etherin">The new IT manager, part&nbsp;1</a></li></ul><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=427654&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></content:encoded>
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		<title>RIM&#8217;s pain could be Apple&#8217;s enterprise gain</title>
		<link>http://gigaom.com/apple/rims-pain-could-be-apples-enterprise-gain/</link>
		<comments>http://gigaom.com/apple/rims-pain-could-be-apples-enterprise-gain/#comments</comments>
		<pubDate>Tue, 25 Oct 2011 14:54:11 +0000</pubDate>
		<dc:creator>Darrell Etherington</dc:creator>
				<category><![CDATA[@CNN]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[BBX]]></category>
		<category><![CDATA[Blackberry]]></category>
		<category><![CDATA[Enterprise]]></category>
		<category><![CDATA[iOS]]></category>
		<category><![CDATA[iPhone]]></category>
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		<category><![CDATA[smartphones]]></category>

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		<description><![CDATA[A new survey of business professionals out of the U.K. reveals that RIM's recent network problems could work out very well for enterprise adoption of Apple's iPhone. A survey revealed a lot of individuals interested in defection, and Apple's platform as the life raft of choice.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=426950&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><img  title="iphones-blackberry" src="http://gigaom2.files.wordpress.com/2011/10/iphones-blackberry.jpg?w=300&h=200" alt="" width="300" height="200" class="alignright size-medium wp-image-426999" />A new survey of business professionals out of the U.K. reveals that RIM&#8217;s <a title="RIM’s free app apology shows more tone deafness" href="http://gigaom.com/2011/10/17/rims-free-app-apology-shows-more-tone-deafness/">recent network problems</a> could work out very well for enterprise adoption of Apple&#8217;s iPhone. A survey of 500 professionals in various industries conducted by office space locator Officebroker.com revealed a lot of individuals interested in jumping ship and Apple&#8217;s platform as the life raft of choice.</p>
<p>Forty percent of respondents indicated a desire to take flight from the beleaguered RIM, which recently unveiled its next-generation BBX (the <a title="New headache for RIM: trademark lawsuit over BBX name" href="http://gigaom.com/2011/10/25/new-headache-for-rim-trademark-lawsuit-over-bbx-name/">name of which itself is under fire</a>) platform for smartphone devices. Of that group, 64 percent said the iPhone was the device they&#8217;d switch to. Just under a quarter indicated they&#8217;d consider switching to Android, and a distant 5 percent said a Windows Mobile handset would be their next phone of choice.</p>
<p>That&#8217;s no surprise, since iPhones, along with iPads, are still far and away the preferred mobile devices in terms of new enterprise activations, as a <a href="http://www.eweek.com/c/a/Mobile-and-Wireless/iPhones-iPads-Whipping-Android-in-the-Enterprise-Good-301094/">recent report affirms</a>. The media attention and early sales success of the iPhone 4S probably also have a lot to do with Apple&#8217;s mobile devices being at the fore of consumer minds, and the addition of iMessage in iOS 5 provides a handy BBM replacement for RIM fans to slide into.</p>
<p>RIM is also facing a huge transition that will be a challenge for the company as it adopts BBX. BBX will require new apps (it&#8217;s QNX-based, like the PlayBook OS) and users of current-gen BB OS 7 devices likely won&#8217;t be able to upgrade. While RIM makes the jump from its old platform to the new, Apple will have a good opportunity to win over even more enterprise users to the iPhone and to iOS.</p>
<p><strong>Related research and analysis from GigaOM Pro:</strong><br />Subscriber content. <a href="http://pro.gigaom.com/?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=426950+rims-pain-could-be-apples-enterprise-gain&utm_content=etherin">Sign up for a free trial</a>.</p><ul><li><a href="http://pro.gigaom.com/2012/02/ces-2012-a-recap-and-analysis/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=426950+rims-pain-could-be-apples-enterprise-gain&utm_content=etherin">CES 2012: a recap and&nbsp;analysis</a></li><li><a href="http://pro.gigaom.com/2011/07/mobile-q2-smartphone-growth-surges-ipads-rule-continues/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=426950+rims-pain-could-be-apples-enterprise-gain&utm_content=etherin">Mobile Q2: Smartphone growth surges; iPad&#8217;s rule&nbsp;continues</a></li><li><a href="http://pro.gigaom.com/2012/02/forecasting-the-tablet-market-over-366-million-units-by-2016/?utm_source=apple&amp;utm_medium=editorial&amp;utm_campaign=waterfall?utm_source=apple&utm_medium=editorial&utm_campaign=auto3&utm_term=426950+rims-pain-could-be-apples-enterprise-gain&utm_content=etherin">Tablet market to hit over 377 million units by&nbsp;2016</a></li></ul><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gigaom.com&#038;blog=14960843&#038;post=426950&#038;subd=gigaom2&#038;ref=&#038;feed=1" width="1" height="1" />]]></content:encoded>
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