Apple has run afoul of Italian authorities for providing misleading information about consumers’ rights in the country when it comes to product warranties. On Tuesday, the country’s Antitrust Authority announced it had placed a fine of €900,000 euros ($1.17 million USD) on the iPhone maker. Read More »
Apple
Apple has introduced a new level of AppleCare for iPhone shoppers, called AppleCare+. This version of Apple’s extended warranty coverage is available beginning Oct. 14 — the same day as the iPhone 4S — and covers accidental damage, unlike the previous variety. Read More »
With Mac products so popular on college campuses these days, here are some tips to make sure your (or your kids’) college Mac experience goes as smoothly as possible, and won’t end up completely derailed if it does run into a few bumps. Read More »
Earlier this year, Apple launched Express Lane, a support site designed to help consumers diagnose problems with Apple products through category selection. Now, Apple has taken the idea of customized help a step further with the My Support Profile website. Read More »
According to an announcement at Apple Discussions, “very soon” we can expect more easily accessible and friendly “Apple Support Communities” for all our free troubleshooting needs. Expect to get what you pay for; The Introductory FAQ doesn’t give the impression that will change much. Read More »
I quit smoking four years ago, but before that, I was a dedicated smoker for a solid decade. Luckily, I never had any Mac trouble that would necessitate a warranty replacement during those 10 years, or I might’ve been out of luck. Apple has denied Applecare … Read More »
If you have a first-generation iPod nano (the one that looks like a slimmed-down version of the iPod video and comes in only black and white), you may be able to get a replacement or a fix from Apple, depending on what kind of symptoms your … Read More »
For many of us, the iPhone has become a staple item in our daily assortment of tech gear. Like any product that gets heavy use on a daily basis, sometimes it can fail. For the iPhone, that means a trip to the often crowded Genius Bar … Read More »
Many Mac experts recommend purchasing the AppleCare Protection Plan extended warranty — particularly for laptop users, arguing there are just too many things that can go wrong and that replacing notebooks and their parts can be very expensive. But is it really worth it? I’ve heard that … Read More »
I’m rarely one to buy into extended warranties. I worked at Best Buy (I was young and stupid, cut me some slack) long ago, and swore I would never waste money on those coverage plans. All that being said, I recommend all my friends cover their … Read More »
A tip of the hat to fellow TheAppleBlog contributor Clayton Lai in his recent column NVIDIA Killed My 2007 MacBook Pro, and the people who commented with similar tales of premature hardware failure woe, for finally convincing me to cross the late 2008 MacBook Pro … Read More »
