Apple has an immensely successful self-run retail arm, but it wasn’t always that way. Once, it depended heavily on the kindess of strangers, and some of those same strangers (namely third-party resellers) are now bristling at what they see as unfair business practices. Read More »
Apple
Maybe you waited a little too long to get a gift for that special someone this year, but would still rather not hit the mall in the few days remaining. Apple has you covered, with free next-day shipping at the online Apple store on its major… Read More »
Beyond the crowds that show up for Apple Store events, like iPhones on sale or Friday’s Grand Central Terminal store opening, it’s always amazing the sheer number of employees on hand. Fittingly, Horace Dediu at Asymco has calculated how much each retail employee makes for Apple. Read More »
The Grand Central Apple Store doesn’t officially open until Friday, Dec. 9, but the company detailed what shoppers would find there in an early press release, and gave some New York-based media an early look inside. Here’s a peek behind the curtain. Read More »
According to the New York Post, Apple has one of the lowest rents of all other retailers for its Grand Central Terminal store and will not pay its landlord (the Metropolitan Transportation Authority) any percentage of its sales, a situation being called “unique.” Read More »
The rumored update to the Apple Store app for iPhone, which we noted last week could revolutionize retail, has arrived, albeit a bit later than expected. Apple Store 2.0 brings many improvements, the most notable among them being Personal Pickup and EasyPay services. Read More »
Paying for something is still the one part of Apple’s retail experience that isn’t ideal. But Apple may be on the verge of taking payment concerns out of the Apple Store equation entirely, according to a new report. That change could be Apple’s next retail revolution. Read More »
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