Comments on: MobileMe Free Trials Could Lose Your Precious Files

By: Mika

Mika — Thu, 07 Oct 2010 08:44:09 +0000

I didn’t get any pop ups telling me that ALL data would be erased from my iPhone.
I got the message your subscription will be cancelled.
That’s it. I cancelled and deleted the app after it kept disconnecting me from the net.
All contacts, photos, internet links, calender everything gone!! all business emails.. and funny thing was I really didn’t use or like the mobileMe ap.
:(

By: Bryan

Bryan — Sun, 04 Apr 2010 01:44:09 +0000

Who, especially novice users, would think to turn off contact sync before ending their mobile me trial? I am a programmer and I certainly did not think to do it. I would have lost all of my contacts, but I backed them up to my gmail account using the iBackupContacts app. I simply copied the body of my backup email into iBackupContacts and all of my contacts were back in my phone. Life saver. I would have lost all of my contacts had I not created the app. Here is a link http://itunes.apple.com/us/app/ibackupcontacts/id355532438?mt=8

By: johannes

johannes — Thu, 04 Feb 2010 11:18:33 +0000

can someone find a activation code for : MobileMe(Imac) and send it to my e-mail: johannes_195@hotmail.com

By: Dori

Dori — Mon, 14 Dec 2009 04:19:58 +0000

Ditto on this experience for me. Contacts gone on my iPhone. I am NOT happy. There was no warning or explanation that contacts which where there BEFORE I signed up for the MobileMe trial would be wiped out when I removed MobileMe from my phone. It’s total B.S. Most important, how do I get them back, now?

By: Strlng

Strlng — Wed, 18 Nov 2009 17:49:43 +0000

A mobileme system service update took place November 17, 2009 as alerted by mobileme. One could not login into the system as alerted by mobileme. However, they did not specify what time of the day the outage would occur and for how long. At around 4pm (PST) on the 17th, I noticed the names to the contact list along with the phone numbers on our mobileme site are gone for 80% of our contact list, which are customers. All we see are empty cells that say No Name. We are on our second week of trying the service. So far so good we thought until now :( I am sure there is a way to retrieve the data (we hope). The contact list on the iPhone also have the contact names missing BUT the phone numbers are still there. I noticed on the iPhone under Settings/Mail, Contacts, Calendar one can sync back to a specified time listed: Events 2 Weeks Back, Events 1 Month Back, Events 3 Month Back, etc. (would this even work?). Unfortunately they don’t have days. Their support page doesn’t offer a way to contact support that I can notice. Any suggestions? Thanks

By: alext

alext — Fri, 13 Nov 2009 22:00:47 +0000

All it needs Apple to do is to add a pop-up that states – deleting the mobileme account with contact sync ON will delete your contacts PERMANENTLY.

I have now restored from a recent backup and now deleted the account from my iphone with the sync turned OFF.

Simple – but all it takes is a bit of polite advice to avoid some needless pain.

One day those egghead geeks will get off their pedestals and be a bit more friendly…

Enjoy all.

By: alext

alext — Fri, 13 Nov 2009 21:55:22 +0000

I’m against apple on this.
I put all of my contacts on my iphone, then it offered me to use this rubbish mobileme service.
I get to the end of the trial period, I’ve hardly ever used it because it’s less than useful, so I go for the quick option get rid of it…
Come back to my contacts WHICH WERE ON MY PHONE BEFORE I USED THE POXY SERVICE and they’re gone…
Luckily the only thing I have lost is my contacts on my iphone – I have them backed up other places, now I just need to get them back on without doing it manually…

I will think twice before doing anything further apple…

By: medicsolu

medicsolu — Fri, 28 Aug 2009 17:23:39 +0000

My Mac freezes up when synching and evidentially I have the option to schedule off hours. Not very well thought out.

By: BestHelen

BestHelen — Sat, 06 Jun 2009 00:10:39 +0000

I have found what i was looking for !!! thx )

By: Staying in sync with SpanningSync — StayInSync.net

Staying in sync with SpanningSync — StayInSync.net — Tue, 05 May 2009 20:20:11 +0000

[...] but I already have working solutions in place for most of those things. Also Apple seems to be doing evil things to customers who cancel their MobileMe [...]

By: Gourav

Gourav — Wed, 01 Apr 2009 01:21:34 +0000

the sync function was defaulted to update.. which should append information if there is an inconsistency between the two sources the sync should happen on… thus if it doesn’t find any data in the cloud, it should not delete anything from the phone.. but unfortunately it does..
Mobile me was a bad investment of time for me.. I now am skeptical about Apple’s other software too..

By: Job Find

Job Find — Sun, 08 Mar 2009 08:06:12 +0000

Hello. Great job. This is a great post. Thanks!

By: Alex

Alex — Sat, 28 Feb 2009 03:12:03 +0000

I would be laughing if it did not happen to me. I used an expiring card to get my trial version of mobile me. When it was time to charge my card, the trial simply expired since it could not charge it to my card. Nothing happened to my contacts…TILL, till I removed “mobile me” mail settings from my phone… Some people are talking about warnings signs, list of things that will replaced with nothing, well it did not show itself to me. It just made all my contacts Puff…Gone….I absolutely disagree with David. I do know that PC and Mac is not a toaster. At the time of disconnecting the service it should stop syncing, not sync your contacts to a new value (nothing) That is just wrong.

By: Joe the Rotorooter

Joe the Rotorooter — Wed, 14 Jan 2009 15:51:17 +0000

I agree with Dodson. All other syncing programs stop syncing when you cancel — no data loss. It is and should be expected that once the subscription is terminated, any attempts to sync will fail without the local/device files being modified.

This is a problem unique to MobileMe. Which means its a problem with the program, not the user.

(It is irrelevant that Apple tells you that your files will be removed — any sane user would assume that the cloud versions will be removed. It’s also ridiculous that Apple allows a sync to take place after said files have been removed from the cloud; any sane user would assume that meant a final sync before the files were removed.)

By: David

David — Wed, 14 Jan 2009 14:44:25 +0000

I have to call BS. This is COMPLETELY the fault of the user(s). If you cancel MM the next time your Mac syncs not only does it tell you that your data will be removed but it pops up a LARGE sync window which WARNS YOU VERY CLEARLY that there is a more than 15% difference between MM and your local copy. Clicking the more info button reveals that your contacts, cal’s, etc. will be removed locally to match. It then gives you the option to stop syncing. This is in addition to the LARGE AND CLEAR warning that Apple gives you when you cancel Mobile Me.

I get so sick of users doing incredibly dumb things and expecting Apple to nanny them to death – and then these so called blogs, yes you, repeat this crap as if it is anyone else’s fault but their own.

Computers are not toasters, you do actually have to put some thought in to using them.

Shame on the user for being so stupid to begin with, shame again for not having adequate backups. You have no one to blame but yourself!

By: kreatre2008

kreatre2008 — Wed, 14 Jan 2009 13:10:31 +0000

Any solution that is free should not ever be trusted as your sole method of backing up. If something happens, you have yourself to blame. The customer is ALWAYS responsible for backups. It is never the responsibility of the service provider.