Comments on: Discount AppleCare On eBay

By: freelee

freelee — Tue, 02 Nov 2010 10:47:54 +0000

Hey Paul do you have these details? please email me.

By: andybi

andybi — Fri, 08 Oct 2010 09:29:23 +0000

I bought applecare for my imac 27″ from ebay and since I had problem apple replaces me on site 2 logic ,power supply and ram with no charge, only 2 days after my call to support, great!
But some days ago I purchased another applecare from USA from ebay and apple refuses to register it asking me the proof of purchase, as I ask it to the seller he refunded me immediately without other communication…perhaps a fake?

By: GoGo

GoGo — Tue, 03 Aug 2010 03:23:31 +0000

I bought one for my iPod, the seller was in Japan, the code worked and apple never said anything!^^

By: Roger Widdowson

Roger Widdowson — Tue, 08 Jun 2010 10:27:58 +0000

We are Ebay suppliers of AppleCare Protection Plans.

I'll be frank. We buy our AppleCare's at auction in the UK. Some open, some not. Naturally, we take a flyer on the opened ones but check with Apple to see if they have previously been registered and, by and large, they haven't.

I am searching for information on counterfeit AppleCare plans because I am sick to death of sellers located in Japan and USA who are screwing down our profits.

We sell them cheap and feel we have to compete with all these illegal sellers but we send the box out and can provide a valid UK VAT receipt also if requested.

Interestingly, we wasn't aware of this until only the other week when a German customer told us that he had bought an AppleCare on Ebay which worked for 2 months then he received a phone call from Apple saying that his plan was no longer valid unless he could produce the retail box and registration number to them.

I'm quite sure he won't be the only one.

I am trying to build up some evidence to force Ebay to remove these sellers of counterfeit products as it only serves to tarnish what would otherwise be a great marketplace.

I am a big Ebay fan as we have a good business going now but we remain wary. It irks me that counterfeiters and other forms of low life can so easily exist with their illegal activities.

The old adage, "You can't make an honest living!" rings true.

I knew I was doing something wrong! Only joking. That's why we struggle sometimes - we're too straight and honest.

By: mac4mAC

mac4mAC — Tue, 02 Mar 2010 00:20:33 +0000

macseller I can tell you this apple only cares about themselves-nice they make a watch list for machines stolen from them but when my daughter had hers stolen and made a report to the police apple said they could do nothing. They said they would know if it were turned on for upgrade and all but they did not want to be involved because it could be a divorce or something even though this was a college student with receipt making out a police report. They have great products no doubt but when it comes to help with anything it’s always the same you have to buy another one! So the only time they would have some type of watch list is if it directly making corporate lose money.

By: mass discount store

mass discount store — Sun, 28 Feb 2010 03:50:33 +0000

Hi there ! Thank for information about this .

By: Lorenzo

Lorenzo — Sat, 27 Feb 2010 10:15:12 +0000

Hi Mike, could you tell me the ebayer where did you buy Apple Care ? I’ve looked for people having trouble with Apple products and using their AppleCare extension successfully !!
Many thanks.

By: idolx

idolx — Sun, 21 Feb 2010 04:38:59 +0000

Macseller, yes, I got scammed because I don’t know such loopholes exist. That’s why, I am here to tell other people don’t do stupid thing like me. Why are you so upset? You should be happy about it because more people will buy APP from you.

Apple should not compensate for my action but at least they have a duty of care to close this loopholes but did they? Ebay had a dedicated warning page but have Apple got one?

As an owner of 5 MBP and 2 Mac Pro. I have my right to voice my opinion about Apple’s quality issue.

By: Macseller

Macseller — Fri, 19 Feb 2010 07:14:44 +0000

Idolx. Let me get this straight. You bought a Mac Pro. You then went and bought a digital downloaded registration code for AppleCare from eBay. No receipt. No Box, No serial number, No proof of purchase. You forgot to take note of the old saying, “If it’s too good to be true, it usually is”. So despite the risk, you did it anyway. You now think Apple should compensate you for your stupidity. You got scammed because you tried to save a few dollars. You should admit you did something stupid and take it on the chin. I hope your misfortune serves as a warning to others.

Next time, buy your AppleCare from an Authorised Apple Reseller.

Apple quality is fine. You screwed up.

By: Idolx

Idolx — Fri, 19 Feb 2010 00:21:53 +0000

My14 months old Mac Pro died last week. Apple have denied my protection plan claim because the seller on Ebay have refunded the warranty in US.

In here, i can confirmed that Apple do ask for “proof of purchase” of the APP. Apple have no hestitation in shutting the door at you.

My question is, if Ebay has a dedicated page about APP scam., wouldn’t Apple have a duty of care to inform us? In my opinion, Apple had failed to do anything, despite knowing such a loophole exist.

The bottom end is, I have no more confident in Apple quality.