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	<title>Comments on: Dear Technologizer: Apple Doesn&#8217;t Own Your Contacts</title>
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		<title>By: Melanie</title>
		<link>http://gigaom.com/apple/dear-technologizer-apple-doesnt-own-your-contacts/#comment-339330</link>
		<dc:creator><![CDATA[Melanie]]></dc:creator>
		<pubDate>Tue, 25 May 2010 01:48:26 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=16329#comment-339330</guid>
		<description><![CDATA[&lt;p&gt;Thanks for laying out those four points above. I wish I would have seen them before I canceled my free trial of Mobile Me because I am feeling a whole lot like the Technologizer guy.&lt;/p&gt;

&lt;p&gt;Your solution does make sense. But I was just disappointed that my iPhone didn&#039;t just revert to the same state it was in before I tried Mobile Me. I never actually synced anything to Mobile Me, though it did automatically copy my contacts to the &quot;cloud.&quot; Still, once I deleted Mobile Me, contacts that I had created on my phone well before I ever used the service were wiped of their informational data, e.g., my favorites folder listed a bunch of phone numbers stripped of their identifying contact names.&lt;/p&gt;

&lt;p&gt;It just seems like this is an Apple problem because my contacts should stay as they were instead of being wiped of their data. It is a little confusing for those of us who are not Mac Geniuses.&lt;/p&gt;

&lt;p&gt;Melanie&lt;/p&gt;
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		<content:encoded><![CDATA[<p>Thanks for laying out those four points above. I wish I would have seen them before I canceled my free trial of Mobile Me because I am feeling a whole lot like the Technologizer guy.</p>
<p>Your solution does make sense. But I was just disappointed that my iPhone didn&#8217;t just revert to the same state it was in before I tried Mobile Me. I never actually synced anything to Mobile Me, though it did automatically copy my contacts to the &#8220;cloud.&#8221; Still, once I deleted Mobile Me, contacts that I had created on my phone well before I ever used the service were wiped of their informational data, e.g., my favorites folder listed a bunch of phone numbers stripped of their identifying contact names.</p>
<p>It just seems like this is an Apple problem because my contacts should stay as they were instead of being wiped of their data. It is a little confusing for those of us who are not Mac Geniuses.</p>
<p>Melanie</p>
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		<title>By: DJ</title>
		<link>http://gigaom.com/apple/dear-technologizer-apple-doesnt-own-your-contacts/#comment-339329</link>
		<dc:creator><![CDATA[DJ]]></dc:creator>
		<pubDate>Sat, 17 Apr 2010 01:29:21 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=16329#comment-339329</guid>
		<description><![CDATA[&lt;p&gt;Wow. This blog post is pretty obtuse, and is indeed missing the point. I had a contact list for years. I moved it from phone to phone. And, when the iPhone was released, I moved my contacts there as well. Didn&#039;t subscribe to MobileMe, and my contacts worked just fine. Then one day I figured I&#039;d give the free 30 MobileMe trial a spin. Was unimpressed, and ended up canceling it. Imagine my surprise to learn that yes, Apple did in fact steal my contact list. It was gone.&lt;/p&gt;

&lt;p&gt;So tell my how it is that I need MobileMe to maintain my contacts when they were there before I even used MobileMe? I never utilized Apple&#039;s servers before. In fact, the only time their servers came into play was when they took my contacts after canceling service.&lt;/p&gt;

&lt;p&gt;Stop being a Fanboy and man up. Admit that Apple has no reason to delete your contact list after leaving MobileMe - especially when your contact list was there first.&lt;/p&gt;
]]></description>
		<content:encoded><![CDATA[<p>Wow. This blog post is pretty obtuse, and is indeed missing the point. I had a contact list for years. I moved it from phone to phone. And, when the iPhone was released, I moved my contacts there as well. Didn&#8217;t subscribe to MobileMe, and my contacts worked just fine. Then one day I figured I&#8217;d give the free 30 MobileMe trial a spin. Was unimpressed, and ended up canceling it. Imagine my surprise to learn that yes, Apple did in fact steal my contact list. It was gone.</p>
<p>So tell my how it is that I need MobileMe to maintain my contacts when they were there before I even used MobileMe? I never utilized Apple&#8217;s servers before. In fact, the only time their servers came into play was when they took my contacts after canceling service.</p>
<p>Stop being a Fanboy and man up. Admit that Apple has no reason to delete your contact list after leaving MobileMe &#8211; especially when your contact list was there first.</p>
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		<title>By: Carlos</title>
		<link>http://gigaom.com/apple/dear-technologizer-apple-doesnt-own-your-contacts/#comment-339328</link>
		<dc:creator><![CDATA[Carlos]]></dc:creator>
		<pubDate>Sat, 06 Mar 2010 22:35:48 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=16329#comment-339328</guid>
		<description><![CDATA[I&#039;ve been reading this entire discussion and i have ONE simple questions. I let my mobile me expire and chose not to renew it for reason which are my own. I have a PC not a MAC. When i would sync my iphone with itunes i never included the contacts because i had mobile me. So i don&#039;t have them Locally. After 5 months of the Mobile Me account being expired  the contacts stayed on my Iphone. If i flip the switch on my iphone settings and and stop the sync, even though it&#039;s no longer communication with the cloud. then they will completely wipe. So, Is there a way i can back up my contacts? If so please guide me or tell how to do so. 

Thank you,]]></description>
		<content:encoded><![CDATA[<p>I&#8217;ve been reading this entire discussion and i have ONE simple questions. I let my mobile me expire and chose not to renew it for reason which are my own. I have a PC not a MAC. When i would sync my iphone with itunes i never included the contacts because i had mobile me. So i don&#8217;t have them Locally. After 5 months of the Mobile Me account being expired  the contacts stayed on my Iphone. If i flip the switch on my iphone settings and and stop the sync, even though it&#8217;s no longer communication with the cloud. then they will completely wipe. So, Is there a way i can back up my contacts? If so please guide me or tell how to do so. </p>
<p>Thank you,</p>
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		<title>By: tim</title>
		<link>http://gigaom.com/apple/dear-technologizer-apple-doesnt-own-your-contacts/#comment-339327</link>
		<dc:creator><![CDATA[tim]]></dc:creator>
		<pubDate>Tue, 06 Oct 2009 03:35:36 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=16329#comment-339327</guid>
		<description><![CDATA[@JT: I think you misunderstand. Copies of the data do exist in all of the locations, and your contacts and calendars are still on your computer. Canceling your MobileMe account doesn&#039;t affect your Address Book or iCal at all.

However, when you turn off MobileMe on the phone it will wipe the phone and it&#039;s up to you to sync from your computer. The original writer &quot;Ed&quot; had reformatted his computer&#039;s drive thus loosing his contacts and calendars THEN also let his MobileMe account expire. The guy then wiped his older original iPhone by doing something wrong with sync again, although he didn&#039;t document that part very well so it&#039;s hard to tell.]]></description>
		<content:encoded><![CDATA[<p>@JT: I think you misunderstand. Copies of the data do exist in all of the locations, and your contacts and calendars are still on your computer. Canceling your MobileMe account doesn&#8217;t affect your Address Book or iCal at all.</p>
<p>However, when you turn off MobileMe on the phone it will wipe the phone and it&#8217;s up to you to sync from your computer. The original writer &#8220;Ed&#8221; had reformatted his computer&#8217;s drive thus loosing his contacts and calendars THEN also let his MobileMe account expire. The guy then wiped his older original iPhone by doing something wrong with sync again, although he didn&#8217;t document that part very well so it&#8217;s hard to tell.</p>
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		<title>By: JT</title>
		<link>http://gigaom.com/apple/dear-technologizer-apple-doesnt-own-your-contacts/#comment-339326</link>
		<dc:creator><![CDATA[JT]]></dc:creator>
		<pubDate>Tue, 06 Oct 2009 03:17:39 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=16329#comment-339326</guid>
		<description><![CDATA[As an outsider looking in I totally see Ed&#039;s point and must say that Tom comes across as a huge Apple fanboy!  Tom makes it seem as if Apple has done, nor can do any wrong to any user.
     Being an iPhone owner form that very first day that Apple released the phone, and having used the phone for years I find it funny that Apple would assume that I don&#039;t need to be told when there is going to be a change in the way things operate.  If I have been syncing my address book to my computer and then I sign up for Moblie Me it never tells me that my data will no longer be stored on the computer and ONLY on the Mobile Me server.  Why would they not tell me that.  Being a VERY novice computer user I assume that the Mobile Me is just syncing the data between a few points and not that it is keeping one copy on the server and always updating only from there.  Here is the problem with that.  They never told me that is how Moblie Me works, and they never told me that from now on when my iPhone spends 10 minutes every sync backing itself up it is actually not even backing up my contacts or calendar.  That my friends is a bunch... well it is not very nice.  Now when I go to cancel Moblie Me it tells me to make syre my data is backed up.  Okay, I remember yesterday when I plugged in my phone it took 10 minutes to back it up so of course I have a back-up.  Look, it even says so when I look in my prefrences and see my back-ups.  Of course I click to proceed because any logical, non fanboy, user would assume the contacts and calendar are there but they are not.  Like I said, I don&#039;t know much about computers nor do I claim to but it does seem to me that Apple is being very deceptive here.]]></description>
		<content:encoded><![CDATA[<p>As an outsider looking in I totally see Ed&#8217;s point and must say that Tom comes across as a huge Apple fanboy!  Tom makes it seem as if Apple has done, nor can do any wrong to any user.<br />
     Being an iPhone owner form that very first day that Apple released the phone, and having used the phone for years I find it funny that Apple would assume that I don&#8217;t need to be told when there is going to be a change in the way things operate.  If I have been syncing my address book to my computer and then I sign up for Moblie Me it never tells me that my data will no longer be stored on the computer and ONLY on the Mobile Me server.  Why would they not tell me that.  Being a VERY novice computer user I assume that the Mobile Me is just syncing the data between a few points and not that it is keeping one copy on the server and always updating only from there.  Here is the problem with that.  They never told me that is how Moblie Me works, and they never told me that from now on when my iPhone spends 10 minutes every sync backing itself up it is actually not even backing up my contacts or calendar.  That my friends is a bunch&#8230; well it is not very nice.  Now when I go to cancel Moblie Me it tells me to make syre my data is backed up.  Okay, I remember yesterday when I plugged in my phone it took 10 minutes to back it up so of course I have a back-up.  Look, it even says so when I look in my prefrences and see my back-ups.  Of course I click to proceed because any logical, non fanboy, user would assume the contacts and calendar are there but they are not.  Like I said, I don&#8217;t know much about computers nor do I claim to but it does seem to me that Apple is being very deceptive here.</p>
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		<title>By: PoBoy</title>
		<link>http://gigaom.com/apple/dear-technologizer-apple-doesnt-own-your-contacts/#comment-339325</link>
		<dc:creator><![CDATA[PoBoy]]></dc:creator>
		<pubDate>Sun, 08 Feb 2009 00:54:11 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=16329#comment-339325</guid>
		<description><![CDATA[@Joe:
I think your right...it would have surprised me to find out that my contacts, etc. had disappeared. Perhaps a warning is in order?]]></description>
		<content:encoded><![CDATA[<p>@Joe:<br />
I think your right&#8230;it would have surprised me to find out that my contacts, etc. had disappeared. Perhaps a warning is in order?</p>
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		<title>By: Weekly App Store Roundup: Feb. 7, 2009 - TheAppleBlog</title>
		<link>http://gigaom.com/apple/dear-technologizer-apple-doesnt-own-your-contacts/#comment-339324</link>
		<dc:creator><![CDATA[Weekly App Store Roundup: Feb. 7, 2009 - TheAppleBlog]]></dc:creator>
		<pubDate>Sat, 07 Feb 2009 17:49:59 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=16329#comment-339324</guid>
		<description><![CDATA[[...] Reetsman kicked off the week by calling Technologizer&#8217;s Ed Oswald out on an article he wrote about MobileMe, the general gist of it being that Oswald canceled MobileMe, [...]]]></description>
		<content:encoded><![CDATA[<p>[...] Reetsman kicked off the week by calling Technologizer&#8217;s Ed Oswald out on an article he wrote about MobileMe, the general gist of it being that Oswald canceled MobileMe, [...]</p>
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		<title>By: Joe</title>
		<link>http://gigaom.com/apple/dear-technologizer-apple-doesnt-own-your-contacts/#comment-339323</link>
		<dc:creator><![CDATA[Joe]]></dc:creator>
		<pubDate>Thu, 05 Feb 2009 15:04:42 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=16329#comment-339323</guid>
		<description><![CDATA[I agree with the comments that it is the user&#039;s responsibility to back up their information. I won&#039;t argue about whether or not MobileMe should leave a local copy behind when it is cancelled. 

However, I think the larger issue here, and perhaps what Ed was trying to get at, is that your average user (not the kind who obsess over Apple and technology and read blogs like we do) is not as savvy as you all assume they are. You assume everyone realizes that MobileMe is where they&#039;re contacts are exclusively, and that if they get rid of MobileMe, they get rid of their information unless they take measures to preserve it. The average user sees their data on their iPhone, in Address Book, in Outlook, and thinks, &quot;ah, my data is all there in that program.&quot;

So when they cancel their account, yes, they will be surprised to find their data missing. It may not be Apple&#039;s responsibility to keep this data for the consumer, but for the sake of preventing data loss and the headaches on the part of both the consumer and them when they complain, perhaps a simple solution would be to issue a warning when you attempt to cancel an account warning the consumer to make sure to take measures to back up their data locally.]]></description>
		<content:encoded><![CDATA[<p>I agree with the comments that it is the user&#8217;s responsibility to back up their information. I won&#8217;t argue about whether or not MobileMe should leave a local copy behind when it is cancelled. </p>
<p>However, I think the larger issue here, and perhaps what Ed was trying to get at, is that your average user (not the kind who obsess over Apple and technology and read blogs like we do) is not as savvy as you all assume they are. You assume everyone realizes that MobileMe is where they&#8217;re contacts are exclusively, and that if they get rid of MobileMe, they get rid of their information unless they take measures to preserve it. The average user sees their data on their iPhone, in Address Book, in Outlook, and thinks, &#8220;ah, my data is all there in that program.&#8221;</p>
<p>So when they cancel their account, yes, they will be surprised to find their data missing. It may not be Apple&#8217;s responsibility to keep this data for the consumer, but for the sake of preventing data loss and the headaches on the part of both the consumer and them when they complain, perhaps a simple solution would be to issue a warning when you attempt to cancel an account warning the consumer to make sure to take measures to back up their data locally.</p>
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		<title>By: Ezequiel</title>
		<link>http://gigaom.com/apple/dear-technologizer-apple-doesnt-own-your-contacts/#comment-339322</link>
		<dc:creator><![CDATA[Ezequiel]]></dc:creator>
		<pubDate>Tue, 03 Feb 2009 18:38:06 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=16329#comment-339322</guid>
		<description><![CDATA[I had this same problem, and I think its not fair. It is &quot;data hijacking&quot;. Obviously if I was a medium user in a hurry I would pay for mobile me and my contacts and mails reappear.
It is not fair because you are left in a worst state than when you start trying the service. Local data is lost too.

There is a way to re-import mailboxes and address book data from Library, I dont remember exactly but I lost 1 hour doing that after &quot;MobileMe&quot; joke]]></description>
		<content:encoded><![CDATA[<p>I had this same problem, and I think its not fair. It is &#8220;data hijacking&#8221;. Obviously if I was a medium user in a hurry I would pay for mobile me and my contacts and mails reappear.<br />
It is not fair because you are left in a worst state than when you start trying the service. Local data is lost too.</p>
<p>There is a way to re-import mailboxes and address book data from Library, I dont remember exactly but I lost 1 hour doing that after &#8220;MobileMe&#8221; joke</p>
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		<title>By: tim</title>
		<link>http://gigaom.com/apple/dear-technologizer-apple-doesnt-own-your-contacts/#comment-339321</link>
		<dc:creator><![CDATA[tim]]></dc:creator>
		<pubDate>Tue, 03 Feb 2009 17:56:45 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=16329#comment-339321</guid>
		<description><![CDATA[Forgive me if I&#039;m over simplifying, but if you toned down the headline of Ed&#039;s post and don&#039;t get wrapped up in &quot;blaming&quot; anyone it seems the issue is simple. When multiple systems are syncing, they are equal. Changes on each side are synchronized and that includes deletions and removals. However, I would see a complete canceling of the account on the server-side (or cloud if you prefer) as a fundamentally different thing than a removal of of the contact and calendar records. 

If the account existed and there were no longer any contacts there, i wouldn&#039;t be surprised to see a blank/wiped phone. In that case it actually sync&#039;d the existence of an empty address book. If it was unable to contact the service, and/or the account was no longer in existence then I don&#039;t see much reason at all for the phone or itunes or any part of the system to react on that as a reason to wipe the phone.

With that said, it is a poor man&#039;s remote wipe. If someone steals your phone you could cancel MobileMe or simply unregister the device]]></description>
		<content:encoded><![CDATA[<p>Forgive me if I&#8217;m over simplifying, but if you toned down the headline of Ed&#8217;s post and don&#8217;t get wrapped up in &#8220;blaming&#8221; anyone it seems the issue is simple. When multiple systems are syncing, they are equal. Changes on each side are synchronized and that includes deletions and removals. However, I would see a complete canceling of the account on the server-side (or cloud if you prefer) as a fundamentally different thing than a removal of of the contact and calendar records. </p>
<p>If the account existed and there were no longer any contacts there, i wouldn&#8217;t be surprised to see a blank/wiped phone. In that case it actually sync&#8217;d the existence of an empty address book. If it was unable to contact the service, and/or the account was no longer in existence then I don&#8217;t see much reason at all for the phone or itunes or any part of the system to react on that as a reason to wipe the phone.</p>
<p>With that said, it is a poor man&#8217;s remote wipe. If someone steals your phone you could cancel MobileMe or simply unregister the device</p>
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