Beginning Mac: Mail

Apple prides itself on creating products that are simple and easy to use. A prime example of this philosophy can be seen in Mail, the default email application included with Mac OS X. Mail is not an all-encompassing “collaboration” tool, and it is not “groupware;” it does email (and a little bit of note-taking and RSS feed-reading), and does it exceedingly well.
Getting Started
The first thing you’ll want to do is set up your account. If you use MobileMe, your account is probably already set up for you. If you use another popular email service like Gmail or Yahoo Premium, Mail can automatically set up your account. If not, you will need to know the name of your incoming mail server (something like mail.me.com), your outgoing mail server (something like smtp.me.com), and your username/password combination. After setting up your account, Mail will download all of your email, and spotlight will index it for easy searching.

Stationary
Apple includes several stationary templates that are highly touted, but rarely used. Most of the people I email could care less about how pretty my email is, and many would prefer not to receive HTML email at all, and that is what these stationary templates are. However, from time to time I like to send one out, because, well…because they’re there. My Mom is normally the lucky recipient, and as far as I can tell, she likes them just fine. When you begin typing a name or an address in the “To” field, Mail searches Address Book for matches, and makes suggestions based on what it finds. Select a name, or type in a new one, type in a subject, type your email, and click send. That’s all there is to it.

Smart Mailboxes
Once you’ve downloaded all of your email, it’s very likely that you will be tempted to organize it. Don’t worry, I used to do it, too. That was before the power of full text search and Smart Mailboxes became a reality. Now, what I do, and what I recommend for anything close to “organizing” email, is to create Smart Mailboxes for keeping things of importance in easy reach. For example, I have a Smart Mailbox set up for emails from family, which simply takes all of the contacts in the “Family” group in Address Book and creates a smart group from them. You can find lots of other examples of Smart Mailboxes with a quick Google search, but I recommend starting here.
There are two ways to create a Smart Mailbox. The first, and most effective, way is to simply enter your search criteria in the search box at the top of Mail. As you type, Mail will display the results of your search, and will also give you the option to save the search as a Smart Mailbox. This allows you to preview and refine your search as needed before creating the Smart Mailbox. When you click “Save” you’ll be offered the chance to add criteria to the Smart Mailbox, and save it as whatever name you choose. The second way is to select “Mailbox,” and then “New Smart Mailbox,” and then enter your search criteria in the drop-down sheet.

Rules
Mail has the ability to perform certain actions on email as it arrives, according to predefined rules. These are defined in the “Rules” section in the Mail preferences panel (Mail > Preferences…). There are many options available both as search functions and as actions to take that can further help organize your email.

Notes and To-Do Lists
Leopard Mail includes the ability to take notes and create to-do lists. Creating notes containing to-do lists is really easy, and very handy. Simply create a new note and at the top, create a context for the list — say, phone calls you want to make — and type the name of the note on the first line. I named mine in classic GTD contexts like @Next, @Phone, @Desk, etc.
Next, click the “To Do” button, and the current line will become highlighted and add a check box on the left of it. All to-do’s that you add to any of your notes will also be seen in the “To Do” group under Reminders in the left-hand pane. In your note, clicking on the red arrow icon to the left of each to-do will bring up a pane where you can add a due date, assign a priority, and integrate the task with iCal.

RSS
Finally, Mail can act as a decent RSS reader to keep current on new posts from your favorite sites. While not nearly as powerful as specialized RSS readers like NetNewsWire or Google Reader, it does a decent job of keeping track of a small number of feeds. It treats each incoming feed item the same as an email, allowing you to move them around to different folders. It will also let you create Smart Mailboxes that apply specifically to feeds, like one that groups all unread feeds together in one place. Depending on how many feeds you subscribe too, Mail’s RSS reader might be a great choice for you.

This article is a very brief introduction to a very powerful application. Apple Mail is almost deceptively simple in appearance, hiding a sophisticated information management application that integrates perfectly into the Mac. For more information, including how to sign and encrypt messages, adding additional criteria into spotlight searches, and a ton of other information, check out the included Mail Help, available in the menu bar.
Related research and analysis from GigaOM Pro:
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One thing that is bugging me. My signature preferences for my MobilMe account never “sticks” … every time I restart Mail that account has NO signatures options in it.
P.S. the other four accounts are not affected. They retain the signatures assigned to each account.
i have a question
does mail save the messages to my computer hd? or does it leave it in the cloud?
@nick. I tsaves by default to the cloud. BUT you can create An Archive on your local HD.
You create a folder, say, called Archive2009, and have it Appear On My Mac ( left hand pane of Mail ). The MOVE mail to that folder that you wish to keep. mail then deleted from your inbox is also deleted from the cloud, but you have a local copy.
thanks dont have a lot of HD space left
and love mail just if it saved my gigs upon gigs of emails i would crash my computer
Small typo: ‘Stationary’ means ‘standing still.’ I think you meant to use ‘Stationery’ instead.
First thing I noticed, that “stationery” was misspelled. If it were a typo it wouldn’t be repeated, surely. Not going to be corrected any time soon apparently.
Apple needs to get going and fix that bug that prevents Mail from launching Hidden as a Login Item. It always opens up front-and-center instead of staying Hidden…
Just so you know, the Leopard version of Mail will automatically set up your email account if you have a popular service like GMail, or if you have an ISP email like AOL, Comcast, and Yahoo’s AT&T or Verizon DSL.
I just wish Apple would add a go-to-next-unread kboard combo….having to mouse around to the next unread email is a PITA.
i wish for two things:
1. html email. not “rich email”. html email.
2. read receipts support.
well, 3.
3. exchange support (that’s coming with snow leopard though).
>> Most of the people I email could care less about how pretty my email is, and many would prefer not to receive HTML email at all, and that is what these stationary templates are.
Are you serious? I don’t have any friends that prefer this option, but all mine are in the high-tech biz. Certainly, you want the font you specified to show up?
The big problem (actually its a bug) with Mac Mail is that if you create a new message (without using Stationery), it does not get sent as HTML despite the setting in your Preferences dlog. In fact, here is what their help says for this setting:
“Format all outgoing messages in either Rich Text or Plain Text. Plain text can be viewed by any recipient regardless of the email application used. Rich text (HTML) contains stylized formatting that some recipients might not be able to view. If a recipient’s email application can’t view HTML, a plain version of the message is displayed.”
Of course, this is bogus and the idiots at Apple think this is actually a “feature”. Of course, they hire morons straight from college without any real world experience so that explains a lot.
In order to force your new message to be sent as HTML, you need to make a change to some of the text (e.g., change font). Its a pain and everytime I forget, one of my friends asks what archaic email client I’m using.
Randy, et al.
I am frustrated that I cannot seem to force Mac Mail to always send in RTF. The subsequent debate aside, *I* want my mail to always go RTF. You allude to a work-around for this. Can anyone elaborate on a sure-fire way to get RTF every time… and is there a way to send RTF such that it will not include a visible .html attachment?
Thanks!
James
Randy, you are the idiot. I know several people who use email applications that cannot display HTML. Obviously you are unaware of the fact that HTML mail poses a security risk to the recipient and a serious aid to the spammer. Most email lists remove HTML, especially if you subscribe to the digest version. A lot of us have HTML turned off. You obviously have limited real world experience, live in a bubble, work for the advertising industry, or the SPAM industry. You need to realize that there is a whole world out there that you obviously know nothing about. I, and a lot of others, view HTML mail as the spawn of the devil and hate it with a passion. Email should, by all rights, be plain text. I am offended that Apple mail turns my email into RTF formatted text if I want to include a clickable link. However, from past experience, I know I will be unable to convince you that HTML email should be avoided at all costs and I will be continually plagued with three sentence text followed by pages and pages of indecipherable gibberish, opps, I mean HTML/RTF tags.
I spend most of my life in genealogy mailing lists, many of which bounce or strip any message not sent in plain text.
I usually dont post in Blogs but your blog forced me to, amazing work.. beautiful
Didn’t know about it. Very nice information. Submitted this post to Google News Reader.
There was a power outage today and when it came back on, I can’t find my Mail. When I click the icon in the dock, it wants me to create a new email account. I have a hundred folders and 27,000 saved messages and I can’t get to them. What do I do?
Diane
It would be nice to see more of this.
I keep listening to the news speak about getting free online grant applications so I have been looking around for the best site to get one.
please help ? forgot my password for imail what can i do ???
How do you set up a follow-up or due date on an email?
i’m just starting to organize my mail using subfolders. when i moved certain already existing folders into, i think, some new enfolding folders i set up, they disappeared. i am able to find these emails by typing recipients’ names into search all mailboxes, they come up (but with no mailbox listed under “mailbox”, but when i attempt to open or move them, i get this message: “The message from Whoever concerning “RE: whatever” has not been downloaded from the server. You need to take this account online in order to download it.” yet the account i’m using IS online. help!
what did i do that made these messages disappear to an undisclosed location?
how can i get them out of the undisclosed location and into the new subfolders i’ve set up for them?
thanks!!
did you ever find a solution?
where is my mail box. what the…
i have not received any replies to my query, have not tried anything since posting. they’re in limbo
Anybody help please. I finally switched to Mail after years of being a Eudora user. Minor frustration is that I can’t reply to a message and have the original message open while I reply, unless I go through the process of opening another viewer window. For business purposes I need to go through an inquiry message and respond point by point.
Pls. help a fellow Mac fan.
My MacMail goes online and downloads my mail alright, but then it closes the connection and I can’t read my mail. I get this error.
The message from _______ has not been downloaded from the server. You need to take this account online in order to download it.
If I go to junk mail, I can read those just fine. This has been working all along, just not recently and I don’t know what changed my settings.
Pls. help.
hi,please can someone tell me how to get my yahoo.account working on my mac i know the password ,but it keeps rejecting it !!..
Yahoo isn’t Pop3. You have to get Yahoo premium ($20/year) to get Yahoo to show up in Mac mail. Get gmail, and the problem is solved.
what shall i do if i forget my password?
I fixed this problem by highlighting the empty mailbox or problem mailbox and then clicked rebuild in the mailbox drop down menu.
I did this for all the files that had lost their contents and the emails miraculously reappeared!
I have happily created hundreds of folders and subfolders to store my email messages, and I have moved them twice as I bought new computers.
Most of the folders are functional folders, but some of them are blue and will not allow messages to be placed in them. These few are all “header” folders, which might have been empty in one of the moves – or maybe that has nothing to do with it.
Diane
Seems like the correct move for Apple to make. I specifically like the section regarding the Smart Mailboxes. They seem to be very easy and convenient. A great tool to sort mail quickly.
Does anyone know if Return Receipts are possible on Mail using Snow Leopard? Does it take a lot of configuration or is it rather easy? I have a client that needs to use this feature because she is out of the country for an extended period of time and isn’t confident her emails are going out to her customers since she is often using different servers.
Thanks.
When I set up Mac Mail – I had the ability to scan the body of the message in a window below the message list. It’s gone and I want to retrieve it. How do I retrieve?
Hertzel! I’m having the same problem! I added a new mailbox to my Mac Mail just yesterday. This morning I had access to review all the messages that I had received. Now, I only can open and view the message of the newest one since sitting at my computer just now- the older ones from this afternoon are completely unable to actually ‘open’. The emails are there, but the messages I can’t read. Can anyone please help me with this ASAP as there are urgent messages that I need off of them. And how can I prevent this from happening in the future!?!?!
I have had a similar problem too, I filed all my incoming mail into sub folders ‘On My Mac’ and now when I go to read them they wont open. Can anyone help I really need to read them again. I have done this before and all has been fine but this time it is not letting me see them.
I also have a problem with sub folders. When in mail if I go to “messages” and choose “move” to I can see all the sub folders and even move messages to them but can find no way to read these sub folders yet I am sure that at one time I had no problem displaying them
I think I found a bug in Mail. If I’m in my inbox and I click to create a new note icon. I can type some text. But if I use the Format menu to Format->Insert->Insert Numbered Lists it asks me if I want to convert to rich text. I say yes, enter more to the note and hit done. After that I can no longer see the note’s content and when I click on it the note disappears.
I’ve used Mail for years and something strange happened recently. I lost my search window in Mail. How do I get that back? I don’t even know how I lost it and I can’t find the answer in any searches. Thanks in advance.
I had the same problem. Here is how to fix it. Right click on the tool bar area (where the reply, delete, junk buttons are located) and chose customize tool bar. You should see a panel offering different options. Now you just have to drag the search bar up onto your tool bar!
Hope this helps..
My “mail” icon won’t open on the dock? I can’t get into my mail at all,what’s happened?
I just lost my smart mailboxes. My new mac book pro installed some software updates and after re-start the mail boxes were gone. Has this happened to anyone else? Can I do anything to prevent this happening in future?
I cant see any text in my mac mail when I go to open. Please help
My mail is being deleted prior to a certain date across all accounts. this has happened about three times and I have yet to establish a pattern. Everything has disappeared that is older than about 7 days.
I have not set this in any preferences, and I have tried re indexing the accounts but to no avail. Can anybody throw any light on this ?
Have macbook pro, I migrated from an earlier machine. All the earlier mails that I brought across from the old machine have been unaffected ie I still have them.
Did you figure out how to resolve this? I’m having this issue too…
I inadvertently used the, Move to “On My Mac” Again function and the message has disappeared. Can any one tell me how to retrieve it?
Hey, its amazing. i am using Leopard and a great fan of Apple mail. I can’t seem to get my hands of smart mailboxes, though i was comfortable with them before i reinstalled my OSx. I cannot see my smart mailboxes with other mailboxes. i created many for testing, but none appears. I guess no one else is facing this problem coz’ i couldn’t find a solution to this at any of the hundreds of forums i visited. some1 pls. help. thx heaps, Q
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I’ve encountered a serious formatting issue in Mac Mail.
We’re a small graphic design business. I was composing a large number of promotional emails with similar core message but variation of certain phrases tailor the content to the clients. The variations were done by copy-pasting sentences between drafts. The drafts were not formatted in any specific way – the text is all set to Verdana, size 12.
Then I sent some of the emails to my business partner (she’s using MS Outlook) to test if all was OK. It wasn’t!
One email had a least 4 different fonts & sizes in one text block. It looked horrible.However, the text still looked fine on my screen.
I since learned that I should make sure to use “Paste and match style” when pasting to ensure consistency with surrounding text, so I am doing that now. My partner has “cleaned” all the emails in notepad, and emailed them back to me… a lot of work.
However, since I couldn’t see the issues in Mac Mail – it all looked fine – I am nervous if there could still be formatting issues which I can’t see in Mac Mail – but visible to clients using MS Outlook!
(or even other email apps)
That would make us appear very unprofessional, particularly since we are selling advertising design. People don’t care about reasons if something doesn’t look good, all that matters is the outcome – and there is only one shot.
Has anyone experienced similar issues with Mac Mail? anyone know how to secure Mac Mail so it can’t happen?
now mac email change their address become Me.Com
also their have upgraded their features for iphone. i love it
mac email is so cool. we can syn all of our contact, images, and data online. i love it so.. but its so expensive, the price is $99