Comments on: Apple TV Authorization Server Problem Causes Mass Factory Restores

By: nimo

nimo — Tue, 30 Dec 2008 02:06:21 +0000

My problem is that my ATV is tuck at os version 1.0 and I tried everything to Factory Retore but no luck..wired and wireless off..restart with – and menu key..it rebooted many times but diag menu. In the settings, tried factory restore but the screen goes dark and the retore menu shows up. I tried downloading the update..it does that but after downloading..it will not install..
Apple to take it to the Apple Store…
thanks

By: Software Updates and New Releases for Week Ending 2008-10-04 | The Apple Blog

Tue, 07 Oct 2008 23:00:57 +0000

[...] Apple TV woes managed to eat away at some of the time I would have dedicated to scouring for updates and new [...]

By: dfarfrae

dfarfrae — Mon, 06 Oct 2008 16:40:59 +0000

i updated my apple tv to 2.2 last friday evening and had no trouble at all, but i’ve rarely had many of the trouble that others have had with this device. maybe i caught the update at time during which the authorization servers were working properly. once, when the device appeared to be unresponsive i simply reconfigured the wireless connection, i.e., signed in again to reconnect and all was as it should be. cheers, donaldf. ps: never had problems with mobileme either, seems to me it works as advertised.

By: Lancelot9201

Lancelot9201 — Sun, 05 Oct 2008 12:47:13 +0000

Now Apple can’t even supply updates without widespread issues..Check out the Apple support forums & see the thousands of posts complaining about how this update “Bricked” their box, including mine..I wouldn’t even suggest installing this update unless you’re willing to risk being forced to perform a restore & spend hours getting all your stuff reloaded..
With  failing to have push out for the iPhone, all the issues that surfaced when  released MobileMe & now this tv screwup I’m losing all respect for  very quickly. Those of us who’ve been long time  users remember when it was quality not quantity that motivated Steve & Company.. Apple seems to have forgotten how that is even accomplished now..
Finally, I use to complain about how M$ updates were to large & issue filled, now with 64mb iTunes updates & bricked Apple Tv’s  is catching up fast..

By: PTnorton

PTnorton — Sun, 05 Oct 2008 03:32:41 +0000

Had this problem tonight after an update to 2.2 yesterday. Searched the web and found an entry that suggested logging out from the Apple store (in the settings on Apple TV) and then logging back in. This did not work and searched some more to find out that unplugging/rebooting the unit worked for some. Rebooting worked for me without the factory restore.

By: JoeColletti

JoeColletti — Sat, 04 Oct 2008 23:50:44 +0000

I had this problem when I updated my Apple TV to 2.2 yesterday. I was ready to perform the factory restore, but I just unplugged the unit and searched the net.
After seeing Steve Falkenburg’s tweet, I shut down my wi fi network and rebooted the Apple TV. It then came up, and has been working fine ever since, without the factory restore.
It was an annoying experience, but the update itself seems to work quite well.