Comments on: Apple Launches MobileMe 24/7 Live Chat Support…and No One Noticed

By: Tina

Tina — Thu, 21 Oct 2010 11:04:49 +0000

I can’t get off trash page

By: ann

ann — Wed, 20 Oct 2010 23:00:34 +0000

um how do i know when find my iphone is working when it wont locate it and its on?

By: chad allman

chad allman — Tue, 08 Jun 2010 04:51:00 +0000

Having trouble registering my i-pod, i-touch

By: janet barron

janet barron — Sun, 06 Jun 2010 23:22:11 +0000

I am trying to put my password in, but it said to contact mobileme support if i haven't changed it

By: Dick

Dick — Sat, 20 Mar 2010 01:25:33 +0000

My question is “how can I delete a picture on my MobileMe (gallery) ? Thanks for your help. Dick

By: Colin Newsome

Colin Newsome — Fri, 05 Mar 2010 13:46:35 +0000

A couple of days ago I contacted a support line and mentioned that although the annual payment for the mobile me account was £59.00 in the space of about 8 months I have recieved 4 bills of £59.00 for the above account.
The person I spoke to investigated the two payments I mentioned to him and he told me that the other payment was for another account labled hawaayman1 . . . . which he has now cancelled and I believe he is arranging a credit for. My problem is now I have been informed that this is not the first time we have been overcharged and it has been pointed out that in May 2009(14th May, ref..04468369) I was charged £59.00 and again (10th May ref . 12629992) . . One of these payments has now been repaid but that still leaves me with a total of 4 payments and only two credits in the space of 8 months. I dont have a clue what is going on and would like one more payment refunded and an explanation as to why this has occurred and an assurance that in future I will only be charged once a year for my only account . . hawaayman@mac.com.

By: David Pilati

David Pilati — Tue, 26 Jan 2010 15:32:55 +0000

Mobileme support is terrible. Mobileme pulled 44 of my 74 contacts off of the phone and I couldn’t get them back. I spent 1 1/2 hours on their chat with no help. The final answer was to reenter them by hand!

Try to get someone on the phone is impossible. Wherever they are based has no phone service (j/k) but to not have option to escalate is absurd.

I screameed and hollered as best you can on chat and could not get someone on the phone. My chat box started crashing – I could intermittently type but it was horrible.

I am now into a phone call for 1/2 hour and I haven’t got them past confirming my billing address.

I will never buy another apple product.

By: hanna

hanna — Thu, 07 Jan 2010 03:05:35 +0000

I spilled nail polish remover on my macbook, it contains a low amount of acitone or none at all sorry my spelling sucks. WHat do I do? My computer works fine but my keyboard is stuck wont type a thing.

By: daniel

daniel — Mon, 04 Jan 2010 21:28:00 +0000

mobile me will not let me log in I have tried everything. i need to talk to someone as I have paid for a product I have never used. Please help….

By: Ed Jacobus

Ed Jacobus — Thu, 31 Dec 2009 01:26:23 +0000

Re: iDisk

How do I allow someone access to my public folder.

I would look it up on some kind of online manual, but can’t find any.