Comments on: Apple issues song credits as apology for iTunes Store problems

By: Yasmin Ullah

Yasmin Ullah — Mon, 10 Jan 2011 18:49:51 +0000

how do you actuall use the credit? meaing instead of paying for the song?

By: Phil

Phil — Mon, 28 Dec 2009 22:18:42 +0000

I first noticed this when iTunes made the switch to drm-free content. This probably had something to do with it. A lot of the songs are missing too, although they seem to be slowly adding some things back.

By: gemigods

gemigods — Sat, 19 Jan 2008 04:08:04 +0000

I haven’t rec’d any credits but my last download finally went through. But here’s another question…are any of you experiencing problems with movies? Half of the movies aren’t available to download in the US all of a sudden! What happened?

By: minikperi

minikperi — Thu, 13 Dec 2007 01:52:37 +0000

I faced the same problem but sadly I’ve not received my credits. Could it be that I’m not using a credit card?

By: apple » Blog Archive » Apple issues iTunes Store credits

apple » Blog Archive » Apple issues iTunes Store credits — Sun, 07 Oct 2007 17:03:36 +0000

[...] The Apple Blog is reporting that Apple has begun issuing Apple Store credit for customers who had trouble getting songs last week. [...]

By: DL

DL — Tue, 02 Oct 2007 01:19:24 +0000

I got the credits too, but the downloads still aren’t working. ARGH!

By: feed me apple snacks » Apple issues iTunes Store credits

feed me apple snacks » Apple issues iTunes Store credits — Fri, 21 Sep 2007 03:20:37 +0000

[...] The Apple Blog is reporting that Apple has begun issuing Apple Store credit for customers who had trouble getting songs last week. [...]

By: Liam

Liam — Thu, 20 Sep 2007 20:57:52 +0000

I didn’t receive any 5 store credits either…when I attempted to purchase an album when this issue happened.

By: Gene Butler

Gene Butler — Thu, 20 Sep 2007 16:48:13 +0000

I have not gotten my credit email either. However, like Joel in the #2 post, I got sucked into buying a game for the new nano that won’t play due to being non-compatible. I filed a problem report, and they did send me an email stating they would reverse the charge (this one time), so I’d suggest Joel you bring it to their attention and ask for a refund.

By: Jesse

Jesse — Thu, 20 Sep 2007 00:22:47 +0000

I haven’t received anything yet, despite repeatedly emailing them about my delays. Maybe it’s just a US iTS thing?