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	<title>Comments on: Apple Ignoring Support Requests for MobileMe?</title>
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		<title>By: Roger</title>
		<link>http://gigaom.com/apple/apple-ignoring-support-requests-for-mobileme/#comment-329467</link>
		<dc:creator><![CDATA[Roger]]></dc:creator>
		<pubDate>Sat, 13 Mar 2010 20:01:41 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=3729#comment-329467</guid>
		<description><![CDATA[Well over a week ago, I returned to my MacBook Pro to discover that all of my contacts were gone ... and I mean really gone. They were not there, they were not on my iPhone, and they were not on my MobileMe account. After unsuccessfully trying to figure out what had happened, especially since no one was at the computer when whatever happened happened, I opened a Chat support dialogue with MobileMe. To put it briefly, my contacts were re-sent to me a little over a week later. However, I have been unable since to access my MobileMe account or to sync anything. So, I can&#039;t get my contacts back to my iPhone, I cant access my e-mail on my iPhone, and I can&#039;t even download app updates from the Apple Store because MobileMe never properly restored my MobileMe account access or advised me as to how to do it. And I have spent loads of time waiting for feedback on a problem that, with a telephone call, would have taken all of about 5 or 10 minutes. Why in the world does a company renowned for its innovation deliver support in this manner? And, oh, by the way, what happened, I wonder, at the MobileMe server that caused the problem in the first place? Can it happen again?]]></description>
		<content:encoded><![CDATA[<p>Well over a week ago, I returned to my MacBook Pro to discover that all of my contacts were gone &#8230; and I mean really gone. They were not there, they were not on my iPhone, and they were not on my MobileMe account. After unsuccessfully trying to figure out what had happened, especially since no one was at the computer when whatever happened happened, I opened a Chat support dialogue with MobileMe. To put it briefly, my contacts were re-sent to me a little over a week later. However, I have been unable since to access my MobileMe account or to sync anything. So, I can&#8217;t get my contacts back to my iPhone, I cant access my e-mail on my iPhone, and I can&#8217;t even download app updates from the Apple Store because MobileMe never properly restored my MobileMe account access or advised me as to how to do it. And I have spent loads of time waiting for feedback on a problem that, with a telephone call, would have taken all of about 5 or 10 minutes. Why in the world does a company renowned for its innovation deliver support in this manner? And, oh, by the way, what happened, I wonder, at the MobileMe server that caused the problem in the first place? Can it happen again?</p>
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	<item>
		<title>By: Apple&#8217;s Cloud Storage Plan Extends to Movies, Too</title>
		<link>http://gigaom.com/apple/apple-ignoring-support-requests-for-mobileme/#comment-329466</link>
		<dc:creator><![CDATA[Apple&#8217;s Cloud Storage Plan Extends to Movies, Too]]></dc:creator>
		<pubDate>Wed, 03 Mar 2010 16:27:00 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=3729#comment-329466</guid>
		<description><![CDATA[[...] to pass, the question of Apple&#8217;s server reliability will inevitably come up. MobileMe took well over a year to reach a level of stability I&#8217;m comfortable with. How long would all-media streaming take [...]]]></description>
		<content:encoded><![CDATA[<p>[...] to pass, the question of Apple&#8217;s server reliability will inevitably come up. MobileMe took well over a year to reach a level of stability I&#8217;m comfortable with. How long would all-media streaming take [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: And the MobileMe Complaint Train Rolls On &#171; Carelee Blog</title>
		<link>http://gigaom.com/apple/apple-ignoring-support-requests-for-mobileme/#comment-329465</link>
		<dc:creator><![CDATA[And the MobileMe Complaint Train Rolls On &#171; Carelee Blog]]></dc:creator>
		<pubDate>Mon, 18 Jan 2010 16:33:03 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=3729#comment-329465</guid>
		<description><![CDATA[[...] version of the Apple site. Go in the U.K. site and the Email form is as plain as day. However, online reports seem to indicate that people are just getting a standardized email exactly 48 hours after their [...]]]></description>
		<content:encoded><![CDATA[<p>[...] version of the Apple site. Go in the U.K. site and the Email form is as plain as day. However, online reports seem to indicate that people are just getting a standardized email exactly 48 hours after their [...]</p>
]]></content:encoded>
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		<title>By: And the MobileMe Complaint Train Rolls On &#187; Rayaoto Blog</title>
		<link>http://gigaom.com/apple/apple-ignoring-support-requests-for-mobileme/#comment-329464</link>
		<dc:creator><![CDATA[And the MobileMe Complaint Train Rolls On &#187; Rayaoto Blog]]></dc:creator>
		<pubDate>Mon, 18 Jan 2010 11:15:28 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=3729#comment-329464</guid>
		<description><![CDATA[[...] version of the Apple site. Go in the U.K. site and the Email form is as plain as day. However, online reports seem to indicate that people are just getting a standardized email exactly 48 hours after their [...]]]></description>
		<content:encoded><![CDATA[<p>[...] version of the Apple site. Go in the U.K. site and the Email form is as plain as day. However, online reports seem to indicate that people are just getting a standardized email exactly 48 hours after their [...]</p>
]]></content:encoded>
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	<item>
		<title>By: Mark</title>
		<link>http://gigaom.com/apple/apple-ignoring-support-requests-for-mobileme/#comment-329463</link>
		<dc:creator><![CDATA[Mark]]></dc:creator>
		<pubDate>Fri, 24 Jul 2009 23:15:08 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=3729#comment-329463</guid>
		<description><![CDATA[I am totally frustrated with MobileMe.  I have not had the ability to sync Calendars and Contacts for a week.  The &quot;Engineers&quot; are supposedly investigating the matter.  I suspect that they&#039;ve done nothing.  This is a core function of their service that I&#039;m paying for - how difficult can this be?

I would strongly advise anyone considering Mobile Me to not do it.  They can&#039;t do what they advertise!]]></description>
		<content:encoded><![CDATA[<p>I am totally frustrated with MobileMe.  I have not had the ability to sync Calendars and Contacts for a week.  The &#8220;Engineers&#8221; are supposedly investigating the matter.  I suspect that they&#8217;ve done nothing.  This is a core function of their service that I&#8217;m paying for &#8211; how difficult can this be?</p>
<p>I would strongly advise anyone considering Mobile Me to not do it.  They can&#8217;t do what they advertise!</p>
]]></content:encoded>
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	<item>
		<title>By: Polly</title>
		<link>http://gigaom.com/apple/apple-ignoring-support-requests-for-mobileme/#comment-329462</link>
		<dc:creator><![CDATA[Polly]]></dc:creator>
		<pubDate>Mon, 29 Jun 2009 14:21:34 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=3729#comment-329462</guid>
		<description><![CDATA[I am unable to sys my contacts with mobile me account.  What can I do to correct it.  I have a mobile me account my computer that works great, just bought a computer for my husband and it does not sync with his contact on his computer.  What is wrong.  Polly]]></description>
		<content:encoded><![CDATA[<p>I am unable to sys my contacts with mobile me account.  What can I do to correct it.  I have a mobile me account my computer that works great, just bought a computer for my husband and it does not sync with his contact on his computer.  What is wrong.  Polly</p>
]]></content:encoded>
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	<item>
		<title>By: tracy</title>
		<link>http://gigaom.com/apple/apple-ignoring-support-requests-for-mobileme/#comment-329461</link>
		<dc:creator><![CDATA[tracy]]></dc:creator>
		<pubDate>Mon, 15 Jun 2009 01:08:34 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=3729#comment-329461</guid>
		<description><![CDATA[I canceled mobileme last summer and I can&#039;t get it off of my &quot;sync&quot; choice in iTunes.  I even went into program manager on my pc and deleted all parts of the program.  I still can&#039;t sync my contact.  It keeps saying it will push thru mobileme, and will not allow any other choice!!!!!  Any suggestions.  Calling, emailing, or chatting for help is POINTLESS.]]></description>
		<content:encoded><![CDATA[<p>I canceled mobileme last summer and I can&#8217;t get it off of my &#8220;sync&#8221; choice in iTunes.  I even went into program manager on my pc and deleted all parts of the program.  I still can&#8217;t sync my contact.  It keeps saying it will push thru mobileme, and will not allow any other choice!!!!!  Any suggestions.  Calling, emailing, or chatting for help is POINTLESS.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Justin</title>
		<link>http://gigaom.com/apple/apple-ignoring-support-requests-for-mobileme/#comment-329460</link>
		<dc:creator><![CDATA[Justin]]></dc:creator>
		<pubDate>Tue, 06 Jan 2009 03:23:38 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=3729#comment-329460</guid>
		<description><![CDATA[Apple has clearly bitten off more than it can chew.  Where do we start with issues?  Repeating events - what a joke - MobileMe needs a &quot;Delete All Future&quot; events in addition to &quot;Delete All&quot;.  Furthermore, &quot;Delete All&quot; needs to apply only to those true duplicates of the recurring event (not the shifted variants - such as those that were customised, repositioned and contained notes).]]></description>
		<content:encoded><![CDATA[<p>Apple has clearly bitten off more than it can chew.  Where do we start with issues?  Repeating events &#8211; what a joke &#8211; MobileMe needs a &#8220;Delete All Future&#8221; events in addition to &#8220;Delete All&#8221;.  Furthermore, &#8220;Delete All&#8221; needs to apply only to those true duplicates of the recurring event (not the shifted variants &#8211; such as those that were customised, repositioned and contained notes).</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: optoteogscear</title>
		<link>http://gigaom.com/apple/apple-ignoring-support-requests-for-mobileme/#comment-329459</link>
		<dc:creator><![CDATA[optoteogscear]]></dc:creator>
		<pubDate>Mon, 29 Dec 2008 01:36:27 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=3729#comment-329459</guid>
		<description><![CDATA[ckggavpzdrutprdwwell, hi admin adn people nice forum indeed. how&#039;s life? hope it&#039;s introduce branch ;)]]></description>
		<content:encoded><![CDATA[<p>ckggavpzdrutprdwwell, hi admin adn people nice forum indeed. how&#8217;s life? hope it&#8217;s introduce branch ;)</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: A.I. Disk Brings MobileMe iDisk to the iPhone &#124; The Apple Blog</title>
		<link>http://gigaom.com/apple/apple-ignoring-support-requests-for-mobileme/#comment-329458</link>
		<dc:creator><![CDATA[A.I. Disk Brings MobileMe iDisk to the iPhone &#124; The Apple Blog]]></dc:creator>
		<pubDate>Fri, 24 Oct 2008 23:01:03 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=3729#comment-329458</guid>
		<description><![CDATA[[...] cloud is gaining ground. Despite early hiccups, I signed up for a MobileMe account shortly after purchasing my iPhone and I haven&#8217;t looked [...]]]></description>
		<content:encoded><![CDATA[<p>[...] cloud is gaining ground. Despite early hiccups, I signed up for a MobileMe account shortly after purchasing my iPhone and I haven&#8217;t looked [...]</p>
]]></content:encoded>
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