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	<title>Comments on: Apple Extends MacBook Pro NVIDIA GeForce Service Policy to Three Years</title>
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	<link>http://gigaom.com/apple/apple-extends-macbook-pro-nvidia-geforce-service-policy-to-three-years/</link>
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		<title>By: nofo</title>
		<link>http://gigaom.com/apple/apple-extends-macbook-pro-nvidia-geforce-service-policy-to-three-years/#comment-579639</link>
		<dc:creator><![CDATA[nofo]]></dc:creator>
		<pubDate>Sat, 22 Jan 2011 19:33:38 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=24941#comment-579639</guid>
		<description><![CDATA[Excuse me sir, but what do you mean by &quot;trials&quot;, please do expand, I&#039;m sorry to hear that you&#039;ve had to put up with a tragedy though, some are still waiting and many have given up.]]></description>
		<content:encoded><![CDATA[<p>Excuse me sir, but what do you mean by &#8220;trials&#8221;, please do expand, I&#8217;m sorry to hear that you&#8217;ve had to put up with a tragedy though, some are still waiting and many have given up.</p>
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		<title>By: Aiko</title>
		<link>http://gigaom.com/apple/apple-extends-macbook-pro-nvidia-geforce-service-policy-to-three-years/#comment-578974</link>
		<dc:creator><![CDATA[Aiko]]></dc:creator>
		<pubDate>Fri, 21 Jan 2011 17:48:03 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=24941#comment-578974</guid>
		<description><![CDATA[Congratulations for all of you who get replacement after 2nd 3rd trials. I&#039;ve to put up with their final judgemnt on my dead MBP. Don&#039;t know why i&#039;ve got emailed informing me of new comments on this article, since my last comment won&#039;t show up here.. I&#039;m tired of pushing them, acting angry, getting angry blah blah to apple rep. Lost my work, my opportunity on that machine. bye apple!

appleblackscreen.wordpress.com]]></description>
		<content:encoded><![CDATA[<p>Congratulations for all of you who get replacement after 2nd 3rd trials. I&#8217;ve to put up with their final judgemnt on my dead MBP. Don&#8217;t know why i&#8217;ve got emailed informing me of new comments on this article, since my last comment won&#8217;t show up here.. I&#8217;m tired of pushing them, acting angry, getting angry blah blah to apple rep. Lost my work, my opportunity on that machine. bye apple!</p>
<p>appleblackscreen.wordpress.com</p>
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		<title>By: Andrew</title>
		<link>http://gigaom.com/apple/apple-extends-macbook-pro-nvidia-geforce-service-policy-to-three-years/#comment-578915</link>
		<dc:creator><![CDATA[Andrew]]></dc:creator>
		<pubDate>Fri, 21 Jan 2011 16:13:40 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=24941#comment-578915</guid>
		<description><![CDATA[My MBP died last week due to

No boot-up
No chime
Dim sleep light
Harddrive and disk drive were alive and the power was going through fine.
All the tricks didnt work, and target disk mode didnt work.

Took it the apple store, genius thought it was the graphics card, but couldnt prove it, so they did a test behind closed doors. Turns out it was the nVidia problem, so they are replacing both graphics card and logic board for free.
But i would imagine everyone whos laptop displays the same symptoms should get a free repair, the genius said that in most cases the graphics card destroys the logic board and they cant really tell what happened, so if apple refuse to pay, get a second opinion]]></description>
		<content:encoded><![CDATA[<p>My MBP died last week due to</p>
<p>No boot-up<br />
No chime<br />
Dim sleep light<br />
Harddrive and disk drive were alive and the power was going through fine.<br />
All the tricks didnt work, and target disk mode didnt work.</p>
<p>Took it the apple store, genius thought it was the graphics card, but couldnt prove it, so they did a test behind closed doors. Turns out it was the nVidia problem, so they are replacing both graphics card and logic board for free.<br />
But i would imagine everyone whos laptop displays the same symptoms should get a free repair, the genius said that in most cases the graphics card destroys the logic board and they cant really tell what happened, so if apple refuse to pay, get a second opinion</p>
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		<title>By: donn</title>
		<link>http://gigaom.com/apple/apple-extends-macbook-pro-nvidia-geforce-service-policy-to-three-years/#comment-578600</link>
		<dc:creator><![CDATA[donn]]></dc:creator>
		<pubDate>Fri, 21 Jan 2011 03:07:36 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=24941#comment-578600</guid>
		<description><![CDATA[So I was not aware of any mvp graphics card issue until just last week. I was having similar but different issues than most on here that have posted. My mvp would work for a while then would get hot and the screen would freeze with fluorescent lines acrros the last image the mbp was on then after a reboot and battery pulls, at startup I would get rectangular gray checker board screen at the apple screen-then frozen screen. This would happen until I allowed the mbp to cool down. This began to happen 2 months ago. The first it occurred I chalked it up to random occurrence,  then the frequency increased to the point where I could only use the mbp for 20 min at a time before this would happen again.

So here is the good news. I when to the local authorized dealer, I recommend not going to an apple store they are too cloak and dagger with service, and they ran the graphics test right in front of me. The test passed and they sent me Hm. That night the mbp simply died and I could not get passed the apple at bootup so I decided to go back for one more test. This time a more knowledgeable perso. Helped me and she recognized right away that the light strove on the front of the mbp was striving 2 steady and 4 quick. She immediatel said this normally means the graphics card has failed.  She ran the test again and what do u know, I got a new logicboard. So be persistant and I recommend keeping your mbp hot and running all night then quickly take it to your local authorized dealer and have them run the test. Worked for me. Good luck.]]></description>
		<content:encoded><![CDATA[<p>So I was not aware of any mvp graphics card issue until just last week. I was having similar but different issues than most on here that have posted. My mvp would work for a while then would get hot and the screen would freeze with fluorescent lines acrros the last image the mbp was on then after a reboot and battery pulls, at startup I would get rectangular gray checker board screen at the apple screen-then frozen screen. This would happen until I allowed the mbp to cool down. This began to happen 2 months ago. The first it occurred I chalked it up to random occurrence,  then the frequency increased to the point where I could only use the mbp for 20 min at a time before this would happen again.</p>
<p>So here is the good news. I when to the local authorized dealer, I recommend not going to an apple store they are too cloak and dagger with service, and they ran the graphics test right in front of me. The test passed and they sent me Hm. That night the mbp simply died and I could not get passed the apple at bootup so I decided to go back for one more test. This time a more knowledgeable perso. Helped me and she recognized right away that the light strove on the front of the mbp was striving 2 steady and 4 quick. She immediatel said this normally means the graphics card has failed.  She ran the test again and what do u know, I got a new logicboard. So be persistant and I recommend keeping your mbp hot and running all night then quickly take it to your local authorized dealer and have them run the test. Worked for me. Good luck.</p>
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		<title>By: Trazeris</title>
		<link>http://gigaom.com/apple/apple-extends-macbook-pro-nvidia-geforce-service-policy-to-three-years/#comment-553473</link>
		<dc:creator><![CDATA[Trazeris]]></dc:creator>
		<pubDate>Fri, 17 Dec 2010 14:06:19 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=24941#comment-553473</guid>
		<description><![CDATA[Hi all

I also have the &quot;logic board&quot; problem. Same symptoms as everyone. I went to the genius bar they told me it&#039;s not the graphic card but after seeing this article and comments, I went again.

I think that the nVidia chip is causing the logic board fault due to overheating, then it&#039;s a question of what thing dies first: either the graphic card and the genius can do the test, good for you, or it&#039;s the logic board and you&#039;re screwed.

They would not agree on this and they stick to the graphic test, if your macbook pro doesn&#039;t boot it can not be performed so they say the logic board is faulty. Apple is clearly trying to avoid its responsabilities here, the problem is obviously linked.

Anyway after arguing quite some time with the Apple manager he offered me a rebate on the logic board change. I went to the Apple Store Opera, Paris, France. If you are obstinate enough I think you can sway a manager to offer something like this. Say that you wanted to sell the thing to buy a new Mac or something and now you&#039;re stuck with a worthless brick. For 250€ (~330$) I will have a new logic board, I think it&#039;s better than selling it for pieces.

If everyone having the &quot;logic board issue&quot; with the 8600M GT complain enough in the Apple Stores, Apple might change its mind and issue a full refund on this for every owner of 2007-2008 Macbook pro, as I think they should.]]></description>
		<content:encoded><![CDATA[<p>Hi all</p>
<p>I also have the &#8220;logic board&#8221; problem. Same symptoms as everyone. I went to the genius bar they told me it&#8217;s not the graphic card but after seeing this article and comments, I went again.</p>
<p>I think that the nVidia chip is causing the logic board fault due to overheating, then it&#8217;s a question of what thing dies first: either the graphic card and the genius can do the test, good for you, or it&#8217;s the logic board and you&#8217;re screwed.</p>
<p>They would not agree on this and they stick to the graphic test, if your macbook pro doesn&#8217;t boot it can not be performed so they say the logic board is faulty. Apple is clearly trying to avoid its responsabilities here, the problem is obviously linked.</p>
<p>Anyway after arguing quite some time with the Apple manager he offered me a rebate on the logic board change. I went to the Apple Store Opera, Paris, France. If you are obstinate enough I think you can sway a manager to offer something like this. Say that you wanted to sell the thing to buy a new Mac or something and now you&#8217;re stuck with a worthless brick. For 250€ (~330$) I will have a new logic board, I think it&#8217;s better than selling it for pieces.</p>
<p>If everyone having the &#8220;logic board issue&#8221; with the 8600M GT complain enough in the Apple Stores, Apple might change its mind and issue a full refund on this for every owner of 2007-2008 Macbook pro, as I think they should.</p>
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		<title>By: nofo</title>
		<link>http://gigaom.com/apple/apple-extends-macbook-pro-nvidia-geforce-service-policy-to-three-years/#comment-536178</link>
		<dc:creator><![CDATA[nofo]]></dc:creator>
		<pubDate>Sat, 04 Dec 2010 20:45:50 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=24941#comment-536178</guid>
		<description><![CDATA[I hear victims of faulty macbook pro logic boards every now and then, and it seems like those who suffer with a failure NOT due to the nvidia chip (as apple technicians say) are the majority, with a little more investigation it turns out our laptops fried themselves right after an SMC update! 

Now for the love of God, how is that our fault?!?! 1200$ for repairs?!?! 

Could anyone confirm those logic boards on ebay do work? they sell for 350$ or something, are they real?? :(]]></description>
		<content:encoded><![CDATA[<p>I hear victims of faulty macbook pro logic boards every now and then, and it seems like those who suffer with a failure NOT due to the nvidia chip (as apple technicians say) are the majority, with a little more investigation it turns out our laptops fried themselves right after an SMC update! </p>
<p>Now for the love of God, how is that our fault?!?! 1200$ for repairs?!?! </p>
<p>Could anyone confirm those logic boards on ebay do work? they sell for 350$ or something, are they real?? :(</p>
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		<title>By: nofo</title>
		<link>http://gigaom.com/apple/apple-extends-macbook-pro-nvidia-geforce-service-policy-to-three-years/#comment-536158</link>
		<dc:creator><![CDATA[nofo]]></dc:creator>
		<pubDate>Sat, 04 Dec 2010 20:32:57 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=24941#comment-536158</guid>
		<description><![CDATA[oops never mind I just checked! but since I&#039;ve already bothered you, would you mind giving me some advice on the matter :( I sent my Pro to a local apple retailer and they said it&#039;s not nvidia and I have to pay 1200$, my question is: how about if I sent the laptop to the united states, would they fix it for free there? and how about those 350$ something logic boards on ebay? are they real?]]></description>
		<content:encoded><![CDATA[<p>oops never mind I just checked! but since I&#8217;ve already bothered you, would you mind giving me some advice on the matter :( I sent my Pro to a local apple retailer and they said it&#8217;s not nvidia and I have to pay 1200$, my question is: how about if I sent the laptop to the united states, would they fix it for free there? and how about those 350$ something logic boards on ebay? are they real?</p>
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	<item>
		<title>By: nofo</title>
		<link>http://gigaom.com/apple/apple-extends-macbook-pro-nvidia-geforce-service-policy-to-three-years/#comment-536151</link>
		<dc:creator><![CDATA[nofo]]></dc:creator>
		<pubDate>Sat, 04 Dec 2010 20:26:19 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=24941#comment-536151</guid>
		<description><![CDATA[Where is that at? on the apple nvidia&#039;s issue page there is no mention of time limits whatsoever, could you please point it out to me?]]></description>
		<content:encoded><![CDATA[<p>Where is that at? on the apple nvidia&#8217;s issue page there is no mention of time limits whatsoever, could you please point it out to me?</p>
]]></content:encoded>
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	<item>
		<title>By: krissy</title>
		<link>http://gigaom.com/apple/apple-extends-macbook-pro-nvidia-geforce-service-policy-to-three-years/#comment-513718</link>
		<dc:creator><![CDATA[krissy]]></dc:creator>
		<pubDate>Tue, 16 Nov 2010 14:55:00 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=24941#comment-513718</guid>
		<description><![CDATA[I had the same problem 2 days ago, my macbook pro 17&quot; with the nVidia 8600gt chip won&#039;t boot.
- no chime
- no screen
- keyboard not working, no light from caplock and numlock
- fan was working
- HHD was working
- dvd was working
- but the power light was steady and not blinking
Since it couldn&#039;t even boot, was not able to reset PRAM or use voice control. 
I took it to the Genuis Bar in an Apple Store to get it fix for free since I read it was becuase of the faulty nVidia chip. A lady infront of me also had the same problem but her MB chime and was able to boot but with no screen and was able to get her MB fixed for free.
Inorder for them to replace it for free they need to do the test but since my MB won&#039;t even boot they couldn&#039;t start the test so therefor they won&#039;t fix mine. They said it was the logic baord. 
So i took it home and did research and read online about people heating the nVidia chip on thier MB to get it to work.
I did this and it works!! Just google nVidia and reflow. Some people left their MB on to heat it up and some even placed the logic board in the oven, no kidding. I used a heat gun and heated the nVidia chip. This fixed the conection between the nvidia chip and the logic board. 
Im not sure if this is temporary fix or not so i&#039;ll take it back to the apple store tomorrow since it can boot and they can run the test. My MB seems fine so i dont know if they will replace it or not. The only thing is i noticed it gets really hot in a short amount of time, just like someone stated before.]]></description>
		<content:encoded><![CDATA[<p>I had the same problem 2 days ago, my macbook pro 17&#8243; with the nVidia 8600gt chip won&#8217;t boot.<br />
- no chime<br />
- no screen<br />
- keyboard not working, no light from caplock and numlock<br />
- fan was working<br />
- HHD was working<br />
- dvd was working<br />
- but the power light was steady and not blinking<br />
Since it couldn&#8217;t even boot, was not able to reset PRAM or use voice control.<br />
I took it to the Genuis Bar in an Apple Store to get it fix for free since I read it was becuase of the faulty nVidia chip. A lady infront of me also had the same problem but her MB chime and was able to boot but with no screen and was able to get her MB fixed for free.<br />
Inorder for them to replace it for free they need to do the test but since my MB won&#8217;t even boot they couldn&#8217;t start the test so therefor they won&#8217;t fix mine. They said it was the logic baord.<br />
So i took it home and did research and read online about people heating the nVidia chip on thier MB to get it to work.<br />
I did this and it works!! Just google nVidia and reflow. Some people left their MB on to heat it up and some even placed the logic board in the oven, no kidding. I used a heat gun and heated the nVidia chip. This fixed the conection between the nvidia chip and the logic board.<br />
Im not sure if this is temporary fix or not so i&#8217;ll take it back to the apple store tomorrow since it can boot and they can run the test. My MB seems fine so i dont know if they will replace it or not. The only thing is i noticed it gets really hot in a short amount of time, just like someone stated before.</p>
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		<title>By: Kyle</title>
		<link>http://gigaom.com/apple/apple-extends-macbook-pro-nvidia-geforce-service-policy-to-three-years/#comment-508941</link>
		<dc:creator><![CDATA[Kyle]]></dc:creator>
		<pubDate>Fri, 12 Nov 2010 02:07:18 +0000</pubDate>
		<guid isPermaLink="false">http://theappleblog.com/?p=24941#comment-508941</guid>
		<description><![CDATA[I believe I am having the same problem as everyone else but I am not certain.

I purchased my 15&quot; 2.2GHZ MacBook Pro in August of 2007.  

In September of 2009 I began experiencing problems with my screen.  It would scramble and shake.  Because I was still under the Apple Care Protection Plan I made a service call in and they guessed that the issue was a lose wire in the screen. I never did make it in to fix this issue (fail) and of course the issue has only gotten worse over the last three months (AppleCare ended in 08/2010).

The screen would still shake, scramble, and cut out.  

I recently purchase the new iPhone 4 only to find out that it could not sync with Tiger OS.  Awesome, works with PCs but not Apples old OS?  So.... I spend money to upgrade to Snow Leopard.  

I was still having video issues with the screen when made the mistake of closing the lid.  Ever since then the computer will boot to a black screen.  I DO however get a chime, lighting keyboard and sound buttons work.

Now, as I said before Apple suggested that the issue could have been a lose wire in the screen.  However if that was the case, only the internal monitor would be effected.  I get a black screen when I boot to an external monitor as well.

I have tried all possible fixes in the forums (resets, battery die, target mode, etc) all with no luck.

I then stumbled upon the Apple article on the NVIDIA GeForce 8600M GT graphics processor.  I noticed that the time frame fit when I purchased my MacBook Pro and also I had experienced both the symptoms.

I was relieved to know the repair would still be fixed free of charge... or so I thought.

I took it to an Apple Authorized Retail Provider (AARP) where they said they would &quot;run a test on it&quot; and let me know.  I didn&#039;t get 5 minutes down the road before I got a voicemail claiming that &quot;no eligible graphics processor was found&quot; and therefore would not be covered under the extended repair plan.  I was also told that I could pay a $75 diagnostics fee and then $300 to ship and being repairs, then pay parts and labor after that.

I refused to do that, and when I picked up the computer today I spoke with another Apple &quot;genius type&quot; there and he ran my Serial Number and told me I do indeed have that card in my computer.

Regardless of whether or not the NVIDIA GeForce 8600M GT graphics processor is causing the issue, shouldn&#039;t all of us with the card in our computer be subject to a replacement free of charge?  Apple is essentially saying they have a recalled part, but if that doesn&#039;t break in their time frame they won&#039;t fix it? Ridiculous.

I called into Apple tonight in fury and told the person what I have attempted to this point.  He confirmed that I have the graphics card in my computer and gave me a Case Number.  I will be trying a different AARP tomorrow, hopefully with more success.]]></description>
		<content:encoded><![CDATA[<p>I believe I am having the same problem as everyone else but I am not certain.</p>
<p>I purchased my 15&#8243; 2.2GHZ MacBook Pro in August of 2007.  </p>
<p>In September of 2009 I began experiencing problems with my screen.  It would scramble and shake.  Because I was still under the Apple Care Protection Plan I made a service call in and they guessed that the issue was a lose wire in the screen. I never did make it in to fix this issue (fail) and of course the issue has only gotten worse over the last three months (AppleCare ended in 08/2010).</p>
<p>The screen would still shake, scramble, and cut out.  </p>
<p>I recently purchase the new iPhone 4 only to find out that it could not sync with Tiger OS.  Awesome, works with PCs but not Apples old OS?  So&#8230;. I spend money to upgrade to Snow Leopard.  </p>
<p>I was still having video issues with the screen when made the mistake of closing the lid.  Ever since then the computer will boot to a black screen.  I DO however get a chime, lighting keyboard and sound buttons work.</p>
<p>Now, as I said before Apple suggested that the issue could have been a lose wire in the screen.  However if that was the case, only the internal monitor would be effected.  I get a black screen when I boot to an external monitor as well.</p>
<p>I have tried all possible fixes in the forums (resets, battery die, target mode, etc) all with no luck.</p>
<p>I then stumbled upon the Apple article on the NVIDIA GeForce 8600M GT graphics processor.  I noticed that the time frame fit when I purchased my MacBook Pro and also I had experienced both the symptoms.</p>
<p>I was relieved to know the repair would still be fixed free of charge&#8230; or so I thought.</p>
<p>I took it to an Apple Authorized Retail Provider (AARP) where they said they would &#8220;run a test on it&#8221; and let me know.  I didn&#8217;t get 5 minutes down the road before I got a voicemail claiming that &#8220;no eligible graphics processor was found&#8221; and therefore would not be covered under the extended repair plan.  I was also told that I could pay a $75 diagnostics fee and then $300 to ship and being repairs, then pay parts and labor after that.</p>
<p>I refused to do that, and when I picked up the computer today I spoke with another Apple &#8220;genius type&#8221; there and he ran my Serial Number and told me I do indeed have that card in my computer.</p>
<p>Regardless of whether or not the NVIDIA GeForce 8600M GT graphics processor is causing the issue, shouldn&#8217;t all of us with the card in our computer be subject to a replacement free of charge?  Apple is essentially saying they have a recalled part, but if that doesn&#8217;t break in their time frame they won&#8217;t fix it? Ridiculous.</p>
<p>I called into Apple tonight in fury and told the person what I have attempted to this point.  He confirmed that I have the graphics card in my computer and gave me a Case Number.  I will be trying a different AARP tomorrow, hopefully with more success.</p>
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