Comments on: Apple Declares No More Uninformed Reviews, App Store Ratings Jump

By: robert

robert — Tue, 03 Mar 2009 16:38:13 +0000

A huge problem is the prompt for review upon deletion. Dunno which genius thought of that. So the people who dislike an app are prompted to vote, while those who like it won’t ever vote or won’t do so for a long time.

By: Partners in Grime

Partners in Grime — Sun, 01 Mar 2009 17:26:21 +0000

Must have been quite the AppleScript. I’m glad they finally changed the reviews to purchaser-only comments. Seems more fair to me.

By: AppStore’s Feedback System can use some improvements « Touchmeme’s Blog

Sat, 28 Feb 2009 06:32:24 +0000

[...] Feedback System can use some improvements There has been some good discussion going on in blogosphere regarding AppStore’s feedback system. From a developer’s perspective, I [...]

By: Dan

Dan — Sat, 28 Feb 2009 00:40:23 +0000

What concerns me, after this step is taken, is the remaining issue of people rating an iPhone app poorly because it doesn’t work on their iPod Touch, for example.

In my limited understanding (as I have yet to buy an iPhone but am a Mac user) there are some differences in technology with first generation iPhones, 3G, and Touch. So, to see an application made for a 3G unit wouldn’t it be unfair to blast off a poor review and rating because it fails to work properly on a Touch? However, I’ve read many 1-star reviews that do just that. It’s for the iPhone but the reviewer is angry it doesn’t work on a Touch and it’s THAT complaint they rate an otherwise good app poorly… they’re rating it outside the scope of what it was designed for.

Unless I’m missing a nuance here, I think Apple should also qualify not only customers prior to review… but also what unit they’re basing a review on.

By: Victor

Victor — Fri, 27 Feb 2009 16:59:00 +0000

They should do this for the iTunes store too but just limit the reviews to people who actually have the album in their library. Genius collects all that info and sends it to Apple anyway so it’s not like it would be unfeasible.

By: Josh Pigford

Josh Pigford — Fri, 27 Feb 2009 16:19:26 +0000

@andy: Android is clearly superior…

By: andy

andy — Fri, 27 Feb 2009 16:12:04 +0000

This is something android has done since release.

By: Gazoobee

Gazoobee — Fri, 27 Feb 2009 16:04:06 +0000

They could do with adding the “did this review help?” thing from the iTunes part of the store. I regularly go through the reviews when I purchase something and rate them up or down depending on what the contents are and I notice the better, more informed ones do float to the top over time.

It helps to get rid of those people that think they are “reviewing” something by simply typing in “It’s great!” or “rocks!” or some such useless garbage.

By: robertsoakes

robertsoakes — Fri, 27 Feb 2009 15:11:45 +0000

About bloody time. In their very slow App store overhaul, hopefully they will get around to changing their ranking algorithm too. I've been rather underwhelmed on the overall quality of iPhone apps. It would be nice to see some of the more expensive/higher quality apps being highlighted rather than iFart mobile.