5 Comments

Summary:

Dell is giving users of its cloud backup system a year to move, or lose, their data, according to the Dell DataSafe web page.

cloud storage

Dell is shutting its online backup and storage service, and DellData Safe customers have a year to move their stuff or lose it, according to the DataSafe web site. The company will continue to offer Dell Backup and Recovery and is steering customers in that direction. DataSafe was more of a consumer-focused service, offered with Dell consumer PCs and laptops while Dell Backup and Recovery is more business oriented.

This move has precedent: A few years ago, Dell hardware rival HP dropped its Upline online backup service as well, said Raghu Kulkarni, CEO of iDrive, an online backup company that competes with DellDataSafe.

Dell could not be reached for comment, but the realm of online backup is hotly contested. And Dell, now privately held, has indicated it will focus on core businesses.

Other online backup options include Carbonite and EMC’s Mozy. Many people also use Microsoft OneDrive and Google Drive as their defacto backup sites.

delldatasafe

This story was updated at 12:03 p.m. PST with iDrive CEO comment.

You’re subscribed! If you like, you can update your settings

Comment

Community guidelines
Saturday, August 30, 2014
you are commenting using your account. Sign out / Change

Comment using:

Or comment as a guest

Be sure to review our Community Guidelines. By continuing you are agreeing to our Terms of Service and Privacy Policy.

5 Comments

  1. Matthew Dornquast Thursday, June 12, 2014

    hardawre – typo in article.

    1. Thanks, that’s fixed.

  2. Karen Bannan Friday, June 13, 2014

    Very interesting. This proves that it doesn’t matter how large a company is, you still need to ask lots of questions and have an exit plan waiting in the wings for anything you do in the cloud. It comes down to IT needing to run itself LIKE a business. There’s an assessment here that lets you see if you’re doing it already and the next steps you need to take to make sure you’re doing it right: http://bit.ly/1jnUwJS

    –KB

  3. Dell is not giving it’s customers a year!! My computer just died, and they told me that they no longer had my data!’

    1. Whoa. can you email me at my firstname dot lastname at gigaom.com ?