A social media startup called Five wants to give us a new way of communicating with our friends that’s more akin to a dinner table conversation than it is to shouting to one another across a crowded restaurant. In order to illustrate why it thinks a change is in order, the company has released a tool called Five Labs that analyzes Facebook users’ vocabularies and assigns personality profiles based on them. It’s Five’s way of showing that even though we might be directing most of our social media posts to just a few people, someone else is always listening, taking notes and passing judgment.
Five Labs is based on the World Well-Being Project, a study out of the University of Pennsylvania that correlated the language people use on social media sites (more than 700 million words, phrases and topics) with the results of personality tests they took. When users sign into Five Labs with their Facebook info, it analyzes their wall posts and their friends’ posts, assigning a five-factor personality profile for each and showing which friends are most similar.
Because machine learning is becoming such a popular method right now, Five co-founder Nikita Bier said during a recent interview, “We wanted to build a tool that could communicate exactly what that means at a broadly accessible level.”
More specifically, he added, Five wanted to highlight something many people might not realize: “It’s now possible to glean data from your social media profile that you never actually provided.” That’s right, our social media activity and online behaviors are more than just collections of data points. They’re all analyzed against various models to classify us and segment us into categories that advertisers can use.
For example, when data broker Acxiom tried last year to score some public relations points by showing consumers some of the data it had collected about them, it failed to mention the ways it uses that data to essentially pigeonhole them into a specific demographic profile. Name, age, address, browsing habits — it seems innocent enough until that information gets you classified and marketed to as a something you might not be or might not be proud of being.
Bier said Five hopes to counteract this pervasive data-gathering and assessing by releasing a messaging product that’s an alternative to doing everything out in public or entirely behind closed doors via private messages. In pre-MySpace chat rooms and instant-messaging services, he reminisced, people could talk “serendipitously but privately.” That’s not to say there isn’t a place for platforms like Facebook and Twitter, but, he noted, “because of how fast the web advanced, we lost a lot things.”
Five isn’t divulging too much more information on its plans right now, other than that it expects the product to be ready by the fall and that “it’s not just developing a new spin on Snapchat,” Bier said. If anything, he added, it enables “more of the dinner table conversation that could happen on the internet before 2004.”
I’m not nearly an avid enough social media or messaging app user to speculate on how Five might be different from or better than the myriad other messaging applications that invoke privacy and/or enable private group chat. But I do like its approach to getting out its message that change is needed.
It’s like other projects designed to show off how much information we’re emitting every day — think the Human Face of Big Data or the MIT Media Lab’s Immersion tool — but only Five is readying a product it thinks can help stem that tide.