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Summary:

For the first time, Apple has officially recognized the iMessage bug that results in text messages failing to be delivered to former iPhone users.

imessage logo

Apple’s iMessage bug — in which former iPhone users no longer receive text messages from current iPhone users — has been around since 2012, but due to a recent rash of publicity, it may finally be getting fixed. In a statement published by Re/code on Thursday, Apple said it has already fixed one bug related to the problem, and will be issuing a software update fixing another issue in the near future.

Apple’s statement implies that there were two issues with iMessag: First, a server-side bug (perhaps linking phone numbers to iCloud accounts) that has recently been fixed. It remains to be seen if this will help the users complaining about being stuck in iPhone purgatory. The second fix, which has not been released yet, will be issued through a software update. I’m guessing this fix will tell iPhones to send text messages more readily when it becomes apparent iMessages aren’t reaching their intended destination.

Although the iMessage problem has been documented since iOS 5 was released in 2012, the issue recently gained a fair amount of attention when Adam Pash wrote about his experience earlier this month. The media attention eventually led to a class action lawsuit filed in California. I also suspect part of the current media focus is related to the fact that some people who bought an iPhone back in 2012 are starting to be eligible for an subsidized upgrade, and at least a portion are deciding to switch to other platforms.

I’ve asked Apple for comment, and will update if it gets back to me.

 

  1. “I’m guessing this fix will tell iPhones to send text messages more readily when it becomes apparent iMessages aren’t reaching their intended destination.”

    Uh, I hope not. Many switchers to Android (or other) products have multiple Apple devices which all now have iMessage. The messages are getting delivered – to the wrong device!

    What they need to do is have the system check for an iPhone present under that AppleID – if one is not registered on the AppleID anymore, it goes as a text – and continues to do so unless an iPhone is once again registered under that AppleID.

    For example, if someone sends me an iMessage at my johndoe@me.com account, it should remain an iMessage. But if someone sends me a text at my 555-555-5555 number, it checks for an iPhone under the associated AppleID then determines whether or not to send as SMS/MMS or iMessage.

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    1. Hey, Apple should use those rules!

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  2. Please for the love of God fix the battery issue!!! When my battery is at 27%, it will just shut off… Then when I plug it in, it show 55%!!! WTF!!!! Everyone I know has this issue and I don’t understand why this isn’t being addressed!

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    1. Everyone you know has this issue? What the hell?

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    2. Chris, maybe you should replace your battery if it is more than 2.5 years old.

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  3. On my iphone it would not deliver a text to any user, iphone or not. It would state message has failed and then I would have to go into the phonebook and reselect send as text. The fix for me was to turn off imessage.

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