12 Comments

Summary:

According to a new study, app crashes could be twice as common on the iPhone 5s compared to the iPhone 5 and iPhone 5c.

iPhone 5s group
photo: Apple

If you’re using an iPhone 5s, apps are twice as likely to crash for you as they are on an iPhone 5 or an iPhone 5c, according to a new study by app performance monitoring company Crittercism. All Things D spoke with Crittercism, which shared details from the study and offered some possible explanations.

Crittercism has monitored hundreds of millions of app launches since the iPhone 5c and iPhone 5s became available, and observed that apps have a typical crash rate of around one percent for the iPhone 5 and the iPhone 5c. On the iPhone 5s, on the other hand, apps crash two percent of the time.

What makes the iPhone 5s more prone to crashes? “Anytime there is new hardware or software release, we see issues,” Crittercism’s CEO Andrew Levy told All Things D. “Inevitably, over time, those issues get resolved.”

Levy suggests that while developers were able to make sure their apps were compatible with iOS 7 during beta testing, they weren’t actually able to test apps on the latest iPhone 5s hardware. The iPhone 5c is virtually identical to the iPhone 5, which is why the phones perform the same. But the iPhone 5s uses Apple’s new 64-bit A7 chip, and compatibility issues could be causing the crashes.

“The good news is that Apple is certainly aware of issues,” Levy said. “They’ve pushed out two iOS updates for iOS 7 … Apple is doing a really good job of addressing these issues as they come up.”

Anecdotally, I’ve been using an iPhone 5s for two weeks now, and I can say that I’ve noticed more frequent app crashes than I saw on my iPhone 4s. The crashes are still few and far between – maybe 2 or 3 so far – but it’s more than I was used to seeing. Hopefully Apple will resolve this issue in a future update.

  1. I’ve been using the 5s since launch and while things might be crashing more, it is such a fast device that it’s barely noticeable. I only notice when I launch twitteriffic and it brings up a crash report. I’ve also been using this phone a lot, going through the battery almost twice a day.

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    1. Cars are exactly the same. If the car is fast enough, you don’t notice the crash.

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      1. Kary, you made my day!

        Thank you! :)

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  2. There’s also NO PROVISION for the receiver to “decline” an incoming phone call on iOS7, there is also NO PROVISION for the receiver to “edit” and “forward” a text message to anyone else either! Just two of the many flaws I have found thus far with iOS7. Wish the hell I could re-load iOS6 back into my iPhone 4S….. I thought upgrades were just that? UPGRADES? iOS7 is “downgrading” from iOS6….it SUCKS!

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    1. Erm ? To decline just press that top button …
      On sms u just tap and hold that message , u can then forward it ..

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  3. Reblogged this on And Then… and commented:
    My daughter for her birthday was ‘very happy’ with her new phone, iPhone 4S. Good Enough for a person who looses stuff, like her dad. Ask her where her old phone charger went…

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  4. Nicholas Paredes Friday, October 11, 2013

    Because most of us are in process on app design and development continually. It is rather difficult to keep up with a major change until later in the process, and most developers were not exactly clear on the changes that were potentially coming.

    All of that will be fixed. If this is shocking, you need a new line of work.

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  5. This is a little scary, and quite Orwellian. How do they know how many times apps on our iPhones are crashing?

    Are they a branch of the NSA? Are they Big Brother?

    What does this statement mean?

    “Crittercism has monitored hundreds of millions of app launches since the iPhone 5c and iPhone 5s became available, and observed that apps have a typical crash rate of around one percent for the iPhone 5 and the iPhone 5c. On the iPhone 5s, on the other hand, apps crash two percent of the time.”

    How do I remove their monitoring and tracking cookies from my iPhone?

    Please advise!

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  6. Click here for the Most Complete Review of the new iPhone 5S ! :

    http://t.co/ukQPqOrO60

    You Need to Read this first before buying another phone!!!

    http://t.co/ukQPqOrO60

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  7. Alex – is your phone jail-broken?

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  8. What about compared to Android et al? ;-)

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  9. TheNextSteveJobs Saturday, October 12, 2013

    Who’s paying for this “study:” Samsung or Google?

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