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Summary:

The Moto X is now available on all four major U.S. carriers, but if you want to get it on T-Mobile, you have to order it directly from Motorola.

verizon moto x

The Moto X first went on sale for AT&T and Verizon a couple of weeks ago, followed by Sprint last week. T-Mobile availability on Monday completes the circle of major U.S. carrier availability for Motorola’s new flagship smartphone. But if you want to get it on T-Mobile there’s a catch: It’s only available through Motorola’s website.

We learned about this shortly after Motorola announced the phone last month. T-Mobile’s Chief Marketing Officer Mike Sievert told AllThingsD, “We do not plan to stock Moto X devices immediately in our stores but are working closely with Motorola to make the Moto X a great experience for T-Mobile customers. Any news about distribution in our stores would come at a later date.”

So for now, if you want to score on a handset on T-Mobile, you’ll have to get it directly from Motorola. That’s fine, but it also looks like you’re going to have to pay the full $599.99 for the phone upfront. T-Mobile no longer subsidizes the cost of handsets, but you’re usually given the opportunity to put a certain amount of money down, then pay the device off over the course of two years. You can’t do that for the Moto X through Motorola’s website.

Additionally, if you want the phone on T-Mobile, your only color options right now are black or white (and right now Motorola lists the white phone as out of stock). The same goes for Sprint and Verizon. Only AT&T customers have access to the Moto Maker website right now, which allows you to customize the phone in over 2,000 potential unique combinations.

  1. $64,000 questions Does this phone have Tmoble “crap ware”/CarrierIQ installed. Is it sim/bootloader locked.

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    1. No idea about T-Mobile crapware, and I am guessing it will be SIM-locked, but will have to wait and see. Mine is on it’s way. As for bootloader unlock, Motorola have already said it WILL be bootloader unlockable.

      https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/87215/session/L3RpbWUvMTM3Nzc4MTE0OC9zaWQvekI2RTYteWw%3D

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  2. why would any one not just buy a generic unlocked version?

    are there really people who want to special order a phone and pay full price from a manufacture with added branding and/or crap ware?

    this is totally idiotic. motorola should sell a ‘moto X’ and it should work on any compatible carrier at least any GSM carrier.

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    1. Google/LG did that with the Nexus 4 and were blasted for the lack of LTE.
      There is little incentive for the phone makers to jack up the price of these phones and make them compatible with every band and every broadcast technology (if it’s even possible to do it all in one phone), especially when the vast majority will be sold on contract and never jump between carriers or across borders.

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    2. A big reason for not buying a generic unlocked version is because Motorola is taking their sweet time about releasing such. In addition, for T-Mobile customers, there’s no guarantee that a generic version would have the AWS 3G bands still widely in use on T-Mobile’s network. The specific T-Mobile version, I’m hoping will. In addition, the one piece or crapware T-Mobile has which is actually useful is Wi-Fi calling. I’m hoping the T-Mobile version has that too, but there’s no guarantee, since they never added it to the Nexus 4 or the iPhone 5.

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