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Summary:

Users who downloaded the Tuesday update say their books were erased from their devices and all their saved settings and bookmarks were reset. Amazon said Wednesday it was a known bug.

caution
photo: huskyte77

Update, 9:53 AM PT: Amazon’s updated the Kindle iOS app to fix the bug, and the updated app is in the App Store now.

After fielding complaints from users of its iOS Kindle app of reset reading settings and missing books following an update, Amazon is now cautioning its iOS users against downloading the latest software update to its ereader app.

TUAW spotted the warning from Amazon Wednesday morning. Amazon posted a note on the app’s page in the iOS App Store that read “There is a known issue with this update. If you are an existing Kindle for iOS user, we recommend you do not install this update at this time.”

Complaints lodged by users who downloaded the update include one who said the “upgrade erased all content on my iPad, including all of my bookmarks” and another who said the “update deleted all books from my iPad, and I had to register again, creating a second name for the same iPad. It’s like starting all over again. Now I have to upload over 130 books from the cloud.”

  1. This is industrial sabotage and it is a recent trend. First Google has disabled push email to iOS devices. Since 6.1.2 the push function on Apple’s iPhone mail no longer works. You need to manually fetch the messages. Now Amazon has deleted everyone’s books and settings. It is all designed to make the platform unreliable and to push users onto Android and Kindle.

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    1. I’m wondering if the push capability of Gmail to iOS devices is more about Google’s decision to abandon Exchange? I am not an expert on this by any means but this battle seems more between MSFT and Google and all about licensing fees. As for Kindle/Amazon, it seems contrary to their business model to sabotage iOS devices – the embedded cost for sales to off platform devices has to be smaller than the subsidized cost of Kindle hardware. But I do enjoy conspiracy theories so fire back!

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  2. So why don’t they just pull the update down.

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  3. It would implode the universe.

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  4. “upload … from the cloud”: isn’t that backwards?

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