Comments on: Rackspace: Hey Amazon, we can cut prices too

By: Harry

Harry — Fri, 10 May 2013 16:39:40 +0000

Where does it say 213? Akamai has over 90k around earth.

By: BigTO

BigTO — Fri, 01 Mar 2013 13:38:47 +0000

>Switching to Rackspace meant we could taker advantage of the Akamai network which has thousands, usually located significantly closer to the end user.
No. Rackspace uses 213 of Akamai’s edge locations…customers’ typical usage patterns, and designed to cover all major areas of the globe…. source: http://www.rackspace.com/cloud/files/

By: Holly Pressman

Holly Pressman — Sat, 23 Feb 2013 23:25:35 +0000

I am a client of Rackspace. I called their support staff on Friday, 2/23 at about 5:45 p.m. EST with a CRISIS. We had tried to point our existing URL to another URL on Amazon (where we had built another site) and the whole thing got messed up. Lucky for me, I called John Montelongo, my contact, who proceeded to have about 5 or 6 calls with me and when he left at 7 pm est, Kenneth Kirkpatrick jumped on it. It was “dicey” and John and Kenneth did everything to solve not only the original issue but the “fall-out” which was that once this process got going, I was no longer able to get business emails as the hosting provider is Network Solutions. What’s next? They got on the NS site and walked me through the changes that had to be made to get the mail back on track. I can say without reservation that I have NEVER had such patient, competent and calm dedication to “get the job done correctly.” Wow! Fanatical for sure! Kudos to Rackspace:)

Wow!!!

By: David Mytton

David Mytton — Sat, 23 Feb 2013 11:35:43 +0000

It’s important to note a key difference between the Amazon and Rackspace CDNs: Amazon’s run out of their facilities/points of presence but Rackspace resell on top of Akamai.

For the Server Density website/web app assets, we used to use Amazon but they have too few edge locations so many of our customers were seeing high load times. Switching to Rackspace meant we could taker advantage of the Akamai network which has thousands, usually located significantly closer to the end user. This is a major advantage – the Amazon edge locations are optimised for their own consumer retail sites (which makes sense for them) but Akamai is optimised to be as close to as many web users as possible.

By: Vinod Shintre

Vinod Shintre — Sat, 23 Feb 2013 03:07:34 +0000

Such a misconception, price got nothing to do with it. How about adding convenience to the package. remember people don’t buy just because its cheap. they got to see real value in it. you are welcome to try our PLAN feature to access how you can build a blue print for your deployments before spending a dime. compare , collaborate & decide what makes best sense to your requirement. glad to host you at http://www.attribo.com

By: Dylin Hu

Dylin Hu — Sat, 23 Feb 2013 03:06:57 +0000

It’s not profitable. But it is a clear way to squeeze competitors out of market to gain majority share that you can later captively upsell to.

By: Barb Darrow

Barb Darrow — Fri, 22 Feb 2013 20:32:47 +0000

that is the eternal question re. AWS, James– how much do they make on cloud services? Two schools of thought — it’s tiny tiny margin and the other is it’s quite profitable. I would bet on the latter myself but they don’t make it easy to tell

By: James

James — Fri, 22 Feb 2013 20:12:08 +0000

well, It is a nice post but i do not think that Amazon gives the things on low prices, they are having a lot profit on their sales.
thanks

By: J.R. Arredondo

J.R. Arredondo — Fri, 22 Feb 2013 17:35:20 +0000

[Disclaimer: I am a Rackspace employee]

In general, Rackspace focuses not just on the technology (Compute, Bandwidth, OpenStack, etc.) but also on the service. We have Core Cloud and Managed Cloud services that help people focus on their applications, not on managing their infrastructure. We do that for them, and they see value in that. Every piece of an architecture has different levels of value for customers, and the scale also applies to each tier independently. Of course we always want to be competitive, but our customers appreciate and value Rackspace not just as a provider of Open infrastructure but also as an extension of their own teams.

By: J.R. Arredondo

J.R. Arredondo — Fri, 22 Feb 2013 17:27:16 +0000

Thanks! I did not mean to give you work. Just trying to clarify.