Comments on: Hands on: Mophie Juice Pack Air vs. the new Juice Pack Helium for iPhone 5

By: Buzz

Buzz — Mon, 25 Mar 2013 20:43:24 +0000

I had the same issues with yellow warning triangle no matter what power adapter I used, no to mention the headphone challenge. Mophie is a good company, but this design lack some thought. One other thing, like many of us who have been waiting for the Helium since the iPhone 5 was released we’ve all purchased our fair share of lighting connectors. So a design consideration would have been to put a lighting connector as part of the new Helium not Micro USB.

By: Carolyn Pedigo

Carolyn Pedigo — Mon, 25 Mar 2013 18:52:42 +0000

Hi, my boss already lost the headphone adapter do you know what to do. Can I buy something simular.

Thank you in advance.

By: Nathan

Nathan — Thu, 28 Feb 2013 22:14:38 +0000

I waited so long for this to come out just to be disappointed. A though that mophie might have finally made a case for those of us that wanted to truly get are iphone 5 battery to double but no. Im stinking to my phonesuit power core micro http://bit.ly/VMpICB get a TRUE full charge and can use it with other devices $ well spent.

By: Dave

Dave — Tue, 19 Feb 2013 05:35:37 +0000

I get the same yellow triangle message, sending it back

By: Mitchell Brown

Mitchell Brown — Mon, 18 Feb 2013 02:17:35 +0000

I am finding that the Mophie 5 will play perfectly find with the new ear pods, but the controls for start/stop and volume up/down do not work. Has anyone else seen this?

By: DS

DS — Sat, 16 Feb 2013 03:15:33 +0000

I got mine today. After charging for a while the iphone displays a yellow triangle and says that charging is not supported by this accessory. The phone stops charging through the micro usb port. Must be a defect already.

By: Katie

Katie — Fri, 15 Feb 2013 18:27:50 +0000

Keep in mind that you will lose some power due to the charging process.

By: pdmgr

pdmgr — Fri, 15 Feb 2013 17:12:12 +0000

I just received my helium juick pack yesterday (valentines day) and it came “fully charged” so it said – well all the lights lit up on the case when i checked. However, it did not charge my phone all the way full the first time. It only charged it to 80%. The instructions said to wait until the phone batter was down to 20% before “flipping the switch”. That is what I am doing as we speak. I have three lights left at 57% so I am not sure if its going to make to 100% or not. I was hoping that it would charge to 100% and still have a bit left over. I too had the Iphone 4 with the mophie air and it did charge to 100% with some left over. Just was wondering if I might have a defective juice pack or if it might be the settings I have set on this phone or if anyone else might be experiencing the same issue. Or is it because this faster processor requires more energy?

By: legabox

legabox — Fri, 15 Feb 2013 06:17:22 +0000

the new Juice Pack seems more cute! coque iphone galaxy