Comments on: FreedomPop lets customers share their bandwidth; raises another $4.3M http://gigaom.com/2013/02/07/freedompop-lets-customers-share-their-bandwidth-raises-another-4-3m/ Tue, 21 May 2013 00:27:30 +0000 hourly 1 http://wordpress.com/ By: sportmac http://gigaom.com/2013/02/07/freedompop-lets-customers-share-their-bandwidth-raises-another-4-3m/#comment-1310156 Sun, 10 Feb 2013 00:09:03 +0000 http://gigaom.com/?p=608437#comment-1310156 be careful. i ordered one of these and they started my monthly count down the very day. no device in hand. then few days later on their web site it said was shipped and “click here” to track. well, “click here” took me to fedex which didn’t know that tracking number. next day same. next day same. next day fedex still doesn’t know that tracking number.
i canceled through my credit card company. they got me and freedompop on the phone. guy said they just changed from fedex. ok. so you didn’t send fedex? nope. and you can’t change that on your web site? developers are working on it. so in the last 4 days you changed from fedex to something i’ve never heard of? yep.

why is my monthly days counting day? he’ll give me credit. credit? again, why is it counting down when no device in hand and no activation?

so i said refund now. he said they’ll issue a refund when they get the device back. uh, i DO NOT HAVE THE DEVICE TO SEND BACK! i can’t track the device ’cause, you know, the developer is working on it! credit card lady said they’re issuing a refund now.

]]> By: anon http://gigaom.com/2013/02/07/freedompop-lets-customers-share-their-bandwidth-raises-another-4-3m/#comment-1309378 Thu, 07 Feb 2013 17:04:29 +0000 http://gigaom.com/?p=608437#comment-1309378 will the sleeves work(as wifi hotspots) even if no phone/ipod is inserted?

if so i guess they can be mfi with funky shape to them.

]]> By: Kevin Fitchard http://gigaom.com/2013/02/07/freedompop-lets-customers-share-their-bandwidth-raises-another-4-3m/#comment-1309369 Thu, 07 Feb 2013 16:43:33 +0000 http://gigaom.com/?p=608437#comment-1309369 Hey Austin,

Yep, it will be interesting to see just how off mobile metering especially considering how sever the penalties can be overages. I’ve heard lots of complaints about measurements being way off.

]]> By: Kevin Fitchard http://gigaom.com/2013/02/07/freedompop-lets-customers-share-their-bandwidth-raises-another-4-3m/#comment-1309367 Thu, 07 Feb 2013 16:41:33 +0000 http://gigaom.com/?p=608437#comment-1309367 Well, the sleeve supposedly acts as Wi-Fi hotspot as well, just one that fits over an iPhone or iPod. It still connects other devices. It’s just easier, I guess, to carry one device around rather than two.

]]> By: Austin Johnsen http://gigaom.com/2013/02/07/freedompop-lets-customers-share-their-bandwidth-raises-another-4-3m/#comment-1309349 Thu, 07 Feb 2013 15:58:05 +0000 http://gigaom.com/?p=608437#comment-1309349 It’s not really 500 MB free as the service will cut you off at 400 MB unless you add credit to your account. Also, with a 3 hour delay in their metering, it’s pretty easy to go over the “free” limit and get hit with extra charges.

Funny that this was posted at roughly the same time: http://gigaom.com/2013/02/07/more-bad-news-about-broadband-caps-many-meters-are-inaccurate/

]]> By: anon http://gigaom.com/2013/02/07/freedompop-lets-customers-share-their-bandwidth-raises-another-4-3m/#comment-1309334 Thu, 07 Feb 2013 15:40:30 +0000 http://gigaom.com/?p=608437#comment-1309334 i would anyone want an iphone or ipod sleeve instead of a standalone mifi type device?

is it just a way to attract a certain demographic that tends to own apple devices?

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