Comments on: UPDATED: Amazon Payments problems stall Kickstarter pledges

By: Lynda

Lynda — Tue, 11 Dec 2012 23:31:23 +0000

I never received a purchased Hidden Radio I pledged a year ago ! I get no response from anyone !! Frustrated !!

By: Andreas Welch

Andreas Welch — Sun, 25 Nov 2012 21:09:37 +0000

It’s still broken as far as I can tell.

By: mrsleahlove

mrsleahlove — Thu, 22 Nov 2012 00:16:14 +0000

Sad news from Amazon. I use them for hosting some of my images through their S3 service. I hope I shouldn’t be worried.
-Jason Love
http://www.jasonloveslife.com

By: Emily Hill

Emily Hill — Fri, 16 Nov 2012 08:06:32 +0000

To Those affected by Kickstarter/Amazon problems:

Amazon has had what Bezos characterizes in technical terms as ‘glitches’ since 01 September, most notably with keeping track of authors sales.

A dialogue thread entitled ‘Are Your Sales Reporting Normally now?’ started by Tasha Harrison, author, has now received over FORTH-THREE THOUSAND hits – most of them from eBook authors who are losing significant market share from what Amazon Service Reps are calling ‘technical probems’. 2 weeks ago the ‘Buy Button’ disappeared on thousands of books; 15th of the month sales tallies were two days late, defying contractual terms Amazon has with its kdp eBook authors, and on and on.

Need/Want more information on the Amazon ‘glitches’ issues: http://www.KindleGate.webstarts.com ~Emily Hill~

By: Eon Puzzle

Eon Puzzle — Fri, 16 Nov 2012 03:23:43 +0000

Kickstarter is a good platform, as far as is known to this writer. However, the IndieGoGo platform is substantially more user-friendly with regard to payments (unlike Kickstarter, IndieGoGo is not restricted by the Amazon payments requirement). The benefit of these platforms notwithstanding, Eon Puzzle is seeking the crowd without either of these platforms. View the video on the Eon Puzzle website.

By: bill

bill — Thu, 15 Nov 2012 23:52:31 +0000

Amazon.com is also ripping of there authors on their e- books sale payment . Check their ranking and, then check the payment amount they send to the authors for there e- book sales.

By: Steve Blentlinger

Steve Blentlinger — Thu, 15 Nov 2012 19:16:24 +0000

They should be using something more robust than Amazon Payments. Where is their business continuity and disaster recovery plan? Obviously it doesn’t exist. Time to switch providers!

By: Steve Blentlinger

Steve Blentlinger — Thu, 15 Nov 2012 19:15:00 +0000

@kickstarter should switch to @Paylinegiving for their payment processing. They have backup systems built in so this wouldn’t happen again plus Kickstarter could give back to deserving non-profits with all of their success.

By: David

David — Thu, 15 Nov 2012 18:54:34 +0000

We are having the same problem with our project we just started two days ago, no one is able to make a pledge to it ever since the start. People receive an error message right before they are forwarded to the amazon login page.
However, if I use my account to try to back another project, everything is fine. So our problem seems kickstarter account related, and I wonder if for other people it may be the same problem? Their support isn’t responding yet about it.

By: Ruben van Ophuizen

Ruben van Ophuizen — Thu, 15 Nov 2012 16:50:22 +0000

I literally just got a pledge through minutes ago, so the problem may have been fixed now.