http://gigaom.com/2012/10/16/cloud-consumerization-of-it-makes-life-tough-for-cios/ Thu, 20 Jun 2013 04:10:58 +0000 hourly 1 http://wordpress.com/ http://gigaom.com/2012/10/16/cloud-consumerization-of-it-makes-life-tough-for-cios/#comment-1091612 Thu, 18 Oct 2012 18:23:05 +0000 http://gigaom.com/?p=573343#comment-1091612 Interesting thoughts here, Barb. Similarly, on a broader scale affecting CIOs, BYOD and CoIT also bring with them a whole new expectation level from end users (employees and customers alike), not just about what device type they can use at work, but about how end user applications should look, feel and perform. Most CIOs today are not prepared to effectively monitor their employees’ or customers’ experience with the applications delivered by IT. The stakes are employee productivity and job satisfaction, as well as customer satisfaction and ultimately top line revenues; a CIO can let corporate employees use whatever device they want at work, but until you get in front of the end user experience, your credibility will continue to hang in the balance.
- John Newsom, VP/GM – Performance Monitoring, Quest Software (now part of Dell)

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