Comments on: Netflix will add closed captions to all of its videos within two years

By: Amanda

Amanda — Sun, 21 Oct 2012 16:24:28 +0000

We cancelled our account with Netflix years ago before the class action lawsuit was put together. I am deaf. My husband is hearing. We have an interesting perspective and I blogged about it at http://www.thewiseguys.com/2012/10/21/netflix-allegedly-making-progress-on-closed-captions-for-streaming-content/ just this morning.

By: Barbara Schroeder

Barbara Schroeder — Wed, 17 Oct 2012 23:44:57 +0000

Is Youtube offering closed captioning for their coverage of the presidential debates?

By: M.

M. — Sat, 13 Oct 2012 17:05:11 +0000

Could you be any more selfish? Hopefully you’ll never need captions, but imagine how frustrating it would be living in a world where you could not participate because of a disability, and having selfish jerks like you complain when a company tries to include you. The reason there’s a “nanny state” to begin with is that selfish people like yourself don’t just do what’s right. People like you make me sick to live in this “me me me” society.

By: Aaron Schroeder

Aaron Schroeder — Fri, 12 Oct 2012 21:41:04 +0000

The captions they do have are often wrong or really laggy, will they fix that too?

By: Aaron Schroeder

Aaron Schroeder — Fri, 12 Oct 2012 21:40:18 +0000

The captions they do have are often wrong or seriously laggy. Are they gonna fix that, too?

By: Sam Haber

Sam Haber — Fri, 12 Oct 2012 19:05:35 +0000

Oooh. Can I get my money back for Vampire Diaries, too. I don’t watch that steaming pile of refuse and I don’t want licensing costs for subpar programming inflating the crippling $10 a month I pay for the service. Also, it’s disgusting that *I* have to pay money to support 5.1 audio functionality just because some audiophiles want a more immersive viewing experience.

By: Eric

Eric — Fri, 12 Oct 2012 18:30:23 +0000

There is not a significant enough cost associated with captioning to offer a differently structured plan, and given Netflix’s current issues keeping customers happy, I doubt that would go over well. Just because you’re a stickler and apparently don’t give one damn about those who need accessibility doesn’t mean it would be a wise business decision. It’s far better for a company to treat its users/consumers with equal respect across the board. Note how YouTube (read: Google) is doing the same, and I doubt Google is complaining about their bottom line either.

By: Mek

Mek — Fri, 12 Oct 2012 02:48:50 +0000

Wont cost you a single cent. All expenses Netflix puts into this is covered by Tax write offs and Tax Credits.

By: dookruby

dookruby — Thu, 11 Oct 2012 19:19:11 +0000

So, what is the flow on cost of this to me, the consumer (and, imagine for a moment, as a netflix shareholder). Why should what I pay for a service have to subsidize the cost of a feature I do not need? Netflix should be strucuring its business to deliver to models of streaming content – a full price cc version and a discounted no cc version, so that I do not have to support the nanny state.

By: Janko Roettgers

Janko Roettgers — Thu, 11 Oct 2012 18:57:19 +0000

Thanks for pointing this out, I corrected the story to reflect this important distinction.