6 Comments

Summary:

Nokia once again is giving T-Mobile “exclusivity” on a new mid-range windows handset, which to be honest doesn’t give T-Mobile much. The Lumia 810 may be a perfectly capable device, but AT&T is selling the much more capable 920 along with 810’s twin brother.

T-Mobile exclusive Nokia Lumia 810

There’s a pattern forming here. Nokia is more than willing to give T-Mobile USA exclusives on its new devices. It’s just that the devices that T-mobile receives really are hardly “exclusive” when compared to the flagship Lumias that wind up in AT&T’s hands.

On Monday, T-Mobile revealed it will have sole U.S. rights to sell one of Nokia’s new Windows Phone 8 devices: the Lumia 810, which appears to be a tweaked version of the new Lumia 820 being launched with AT&T. The device is optimized for T-Mobile’s unique – though rapidly evolving — 3G frequencies and appears to have a slightly different design and feature set from the 820. An official spec sheet hasn’t been released, but the most glaring difference between the two will likely be lack of LTE radios in the 810.

There’s a much bigger spec gap, however, between T-Mo’s 810 and the Lumia 920, Nokia’s new flagship WP8 phone, which will be exclusive to AT&T at launch. It’s not that the 810 is a bad device. It’s not that it isn’t pretty. But it’s a scaled-down handset compared to the 920, and it’s targeted at a more budget-minded smartphone user (T-Mo hasn’t released pricing details, but is emphasizing the 810’s “great value”). T-Mobile got the same treatment last year, when it landed the Lumia 710 only to see the much sleeker 900 go to AT&T.

It’s not that mid-range phones aren’t a good match for T-Mobile – its customer base often gravitates toward more inexpensive devices and data plans – but as my colleague Kevin Tofel pointed out last week, these kind of exclusive deals do no one any good (except for AT&T). Customers want to chose both their device and their operator. Meanwhile, Nokia is struggling to rebuild its brand in the US and shouldn’t be saving its latest and greatest for a single operator, no matter how big AT&T may be. Tofel points out:

“Nokia does benefit from having AT&T tout this as an exclusive flagship phone and from AT&T’s expected marketing to help sell the device, but I don’t think that will add more benefit than the value lost from selling the Lumia 920 on multiple carriers simultaneously. Look at Samsung’s recent Galaxy Note 2 estimates as an example: It expects 3x the number of sales as the first Galaxy Note in the short-term because of a widespread launch on multiple carriers. The device is expected to be on all four major U.S. carriers in the next several weeks and because of that, I wouldn’t be surprised to see Galaxy Note 2 sales in the U.S. rival those of the Lumia 920 by year-end.”

In the case of the mid-range device, the carrier may not benefit from exclusivity either. Here T-Mobile gets a device that’s purportedly exclusive but really has the same basic features and specs as the Lumia 820 AT&T sells next door. Its enthusiasm for promoting the 810 is further lessened by the fact that it isn’t even selling the most cutting-edge variant in the Lumia line. If T-Mobile carried both devices, there would be a good chance it sold more mid-range 810s than it did 920s, but at least it would have incentive to market its new Lumia portfolio as a whole, instead of settling for the devices that AT&T passes over.

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  1. Bryce Bolling Monday, October 8, 2012

    I disagree that T-Mobile customers gravitate towards mid range phones. TMO just announced that the S3 is their best selling phone ever. Imagine if they had more than ONE high end device available. Maybe they wouldn’t be hemorrhaging subscribers. They need more high end Android phones and they should already have the iPhone. Windows Phone is not going to solve anything for TMO.

    1. Android is a ghetto Win XP looking OS that is sluggish and fragmented. Windows 8 is superior by a long shot. Google has only made it in the market by ripping off the innovation of real technology companies. You have to remember how well the Lumia 710 sold on the Tmo market. I hate Apple as bad as I hate Android.

  2. This is ridiculously dumb! This is not the reason why there have been hundred of thousands of existing customers fleeing T-Mobile in droves every quarter. They’re not switching to AT&T for Windows Phone. This is a waste of money and the executives are not doing their due diligence to their shareholders. Instead of saving money and purchasing from Apple they’re wasting money that the company cannot afford.

  3. Any news on WiFi calling on the 810?- the best reason to be on TMO

    1. I’m a big fan of the WiFi calling too, but I’ve only seen it implemented on android devices. I wonder if anyone knows of the previous lumia 700 had WiFi calling?

      1. Win 7 Mobile devices did not have wifi calling capabilities. Tmobile does plan on supporting it for win 8 devices.

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