http://st.revelsystems.com/products/annual-phone-support

This is the real page so not sure where you are coming up with your imaginary numbers. Revel Rocks and you better start understanding this!

Let me update my figures with costs from their website and try to show the total cost of a one lane setup and eventually show that cost over 5 years.

For a grocery system (1 terminal) via the information on their website.

Super Market and Grocery POS Hardware Bundle – $5,510

iPad POS Super Market Software – $2000

Install – $250 (Geek squad install)

http://st.revelsystems.com/collections/grocery-pos-convenience-store-bundel

Now let’s say we want more than just the free email only support listed on their website and choose to have 24/7 phone support. According to their website that is an annual charge of $2000.

http://store.revelsystems.com/index.php?dispatch=categories.view&category_id=6

So one a one lane setup using the grocery pos hardware bundle and grocery software license for one iPad plus installation and 1 year of 24/7 phone support comes out to be $9760.

So to get the cost of a one lane setup over the course of 5 years I took $9760 (the cost of hardware, software, install and phone support for one year) and added 4 years of 24/7 support at a cost of $2000 per year. This comes out to $8000 in phone support over 4 years. So our end figure for 5 years would be $9760 + $8000 = $17760

I just don’t see the long term savings. In fact it really appears to end up costing more. Most groceries don’t have just one lane.

So a 4 lane setup (after 5 years of support) is around $47,800? How is that cheaper than other traditional point of sale systems?

http://store.revelsystems.com/index.php?dispatch=categories.view&category_id=6

However, in all fairness I think it would be good to inform readers of the cost of the hardware, $5510 per lane, and the service contract fees of $1000 per year for phone support during business hours only. If you want 24/7 support you will need to pay $2000 per year.

Hardware included, it looks as if the total cost for a lane (and 1 year of 24/7 support) is approximately $9,200. Extrapolate that over 5 years and you are looking at approximately $22,000 per lane. Not to mention install/training fees.

This does not seem so far off from traditional point of sale setups that provide, from what I can tell, a greater selection of features, peripherals and warehouse integration modules.

This iPad stuff actually looks to cost a whole lot more over the long-term.