Crittercism started out as mobile developer service that tracked crashes and bug reports. But it’s growing into a more robust application performance management platform (APM), helping developers not just deal with crashes, but look across all of their app’s performance issues.
Now, the company, which just raised $5.5 million last month, is beefing up its toolset for iOS and Android developers with the ability to handle real-time dynamic alerts. And it’s now also providing support for apps written with the Android NDK, which offers native tools for high-performance apps. With Crittercism’s APM product, developers can now set customized notifications that update them in real-time on problems with app loads, in-app purchases, game play or other transaction issues. Developers can also see how networking conditions, battery size, carrier performance, device memory and other issues are affecting app performance.
For developers, this provides a way to get up-to-the-minute reports on problems and proactively manage their apps, said Crittercism CEO Andrew Levy. He said as developers push out more code frequently, even server side code changes can break an app.
Another boost for developers is Crittercism’s support for apps built with the Android NDK. For many gaming apps that require higher performance, the native development kit allows them to build or port apps written in C and C++. But Google’s own development tools don’t track problems in these apps that can be hard to find and debilitating. And Google Play doesn’t provide feedback and metrics on apps that are distributed outside its store.
Gaming platform ngmoco worked with Crittercism on the Crittercism NDK. Payton White, director of technology for ngmoco’s gaming framework ngcore, said the NDK support along with real-time alerts helps the company confidently launch and manage games, knowing exactly how each release is performing.
Crittercism continues to grow as a developer resource. It’s now operating on 175 million devices and the apps that are using it have been downloaded 4.5 billion times. Levy said Critticism’s move into application performance management makes sense as the app ecosystem matures and creates a lot of big businesses that depend on good performance.
“We have real businesses and revenue and a lot of companies are going mobile first. There is a need for infrastructure companies to support those efforts,” Levy said. “We have seen that APM in data centers and the enterprise stack. Those same services will be needed in mobile as more businesses are built there.”
For GigaOM readers interested in trying out Crittercism’s NDK, you can head over here to get access.