Comments on: Here’s what’s behind Time Warner Cable’s new pricing plan

By: ronpaul12

ronpaul12 — Wed, 03 Oct 2012 10:03:52 +0000

as usual the morons working at twc dont know their face from their @ss
go here https://myservices.timewarnercable.com/internet/ click on my internet then click on my usage details

By: lpress

lpress — Wed, 19 Sep 2012 21:33:19 +0000

I tried to leave a comment on this post, but when I tried to log in using my Twitter account, I was told you required permission to

Read Tweets from my timeline.
See who you follow, and follow new people.
Update your profile.
Post Tweets for you.

I understand that you want to increase ad revenue from the first two, but do you really plan to change my profile and post tweets on my behalf?

By: lpress

lpress — Wed, 19 Sep 2012 21:29:48 +0000

I am a TWC customer and was curious to see my usage meter. I could not find it after logging into my account, so opened a chat with “Renee.” As you see, no luck:

Renee>I have checked and I am also unable to find the Internet usage tracker. Just to confirm, are you interested in checking the usage through the Connection Manager?

Laurence>I am logged into my TWC account and am trying to find out how much Internet data I have up and downloaded.

Renee>I am sorry, but that information would not be available on MyServices account.

Laurence>Here is the FAQ:

How do I access the Internet Usage Tracker?

Answer:
All Internet customers can log in to MyServices with their user name and password to see the Usage Tracker. Here’s how:
Log on to MyServices.
Click on the My Internet tab.
Select View Usage Details.

Renee>Thank you for sharing this information.

Renee>Just to confirm, were you able to follow the above steps and check your Internet usage?

Laurence>No — that is why I am talking with you. There is no “view usage details” link.

Renee>We had this option, but now it has been removed from MyServices account. I am sorry, but there is no other way to check the Internet usage and since there is no cap on the data usage, you would not need to worry about the usage.

By: chris gault

chris gault — Tue, 10 Jul 2012 04:25:13 +0000

no one with netflix could stay under 5gb per month

By: Chris

Chris — Mon, 09 Jul 2012 18:23:07 +0000

“We do not like low caps and tiers”

So, you think everyone should be forced everyone into a greatest common denominator price point, so the single widow on a fixed income that uses the internet casually to email with family and friends should be forced to subsidize the house of 4 next door so they can sit in the basement all day streaming Netflix reruns of Laverne and Shirley while blogging venomously about how much they hate ISPs?

That is, of course, anti choice, anti consumer, anti businesx, and anti broadband adoption, but based on your stated high broadband usage, it makes sense why it is personally appealing to you.

By: John

John — Mon, 09 Jul 2012 13:12:23 +0000

Brett, having read the actual balance sheets for an ISP and working in the industry I’d say cost of peering/transit is one of the smallest costs to ISP’s. I think I saw someone quote $2 as the cost per month, and reading the balance sheets it looks like its a cost thats going down on a per user basis every quarter. Now I understand last mile limitations, but its really not that hard to use a form of QoS that preserves minimum SLA’s for everyone (and 3Mbps per node on the ring SHOULDN’T”T be that hard to deliver, allowing Stacy to watch Netflix uninterrupted unless you’ve done greed levels of over subscription).
ISP’s pay for 95th percentile, and 250GB is ~1Mbps averaged over a month. Given that bulk peering can drop below a $1 per Mbps I’d say chaostheory’s about on par with what users cost their ISP’s in terms of bandwidth. You have some industry number’s you’d care to share that say otherwise?

By: Brett Glass

Brett Glass — Fri, 06 Jul 2012 21:59:32 +0000

You obviously know nothing about an ISP’s cost structure. ISPs pay for bandwidth by capacity, not by the byte. Constraints on the number of gigabytes downloaded are imposed to limit the duty cycle, so that the ISP is able to limit the total amount of expensive capacity it must buy.

By: chaostheory6682

chaostheory6682 — Fri, 06 Jul 2012 21:06:22 +0000

Break even? What universe do you live in. These companies make huge profits off of their services. Note that it costs an ISP less than 1 cent per gigabyte to deliver data to your home, so even if you were using 250 gigs a month it is still only costing them $2.50 for the actual network delivery on a service that they are probably charging you 50 or more dollars for.

By: Devin McBride

Devin McBride — Fri, 06 Jul 2012 20:25:16 +0000

Cable is a shared service in that an entire neighborhood will be sharing a single cable node of which has a maximum possible bandwidth it can provide the individual customers. Unfortunately, what you are paying for is a maximum possible speed, not the guaranteed speed in practice.

In reality, your actual cable speed in practice will depends on a lot of variables including the maximum speed possible from your neighborhood node, how many people you share the node with, and the usage characteristics of these people.

I may be using some of the wrong lingo (I’m no cable expert), but this is the basic idea.

It’s very possible that the ops node is shared by 2-300 people while your node is only shared by a few dozen – then in this case it easy to imagine how service could potentially be slow for him/her and not you.

By: Eric Wendelin

Eric Wendelin — Fri, 06 Jul 2012 20:20:11 +0000

Well at least they have sweet looking graphs.