Comments on: Amazon is stifling the e-commerce revolution

By: RC

RC — Tue, 03 Apr 2012 01:52:57 +0000

Amazon is all about the customer experience. Don’t you think they already planning something like this already? Stay tuned.

By: WebStore Daily

WebStore Daily — Mon, 02 Apr 2012 21:11:40 +0000

Reblogged this on WebStore Daily and commented: Very interesting article on how online retailers can compete with big-box online giants like Amazon by adopting 'Discovery Shopping' methods to entice customers to purchase. "According to our data, brands that have adopted discovery-based commerce have twice as many conversions and five times as many page views. Most importantly, the value of their customers’ orders have increased by up to 40 percent."

By: Aboud Akhdir

Aboud Akhdir — Mon, 02 Apr 2012 20:05:11 +0000

loool 100%

By: tf

tf — Mon, 02 Apr 2012 18:26:08 +0000

Amazon works for 99% of the purchases I and most people make on a day to day basis. We just want a transactional and the cheapest option for a given product. The comments on Amazon are also the widest you’ll find for most products and these guide purchasing so much more effectivly than in-store comparisons.

Yes there are other specialty options, which you mentioned, and they serve a useful purpose for various niches. But they don’t fit with wider mass market.

By: Sri

Sri — Mon, 02 Apr 2012 18:18:03 +0000

Nonsense! Not only does Amazon do a great job in innovating, it also does very well with strategic acquisitions. Author needs to know that Amazon owns Zappos.com and Quidsi properties including diapers.com and Soap.com. This argument is simply plain stupid.

By: Michael Schreck

Michael Schreck — Mon, 02 Apr 2012 15:50:57 +0000

Ouch! You guys are killing me. I appreciate the feedback. What I am suggesting is that “in and out” experience that Amazon delivers is not the model for growth for 99 percent of retailers (their stocks will not defy gravity as Amazon’s has for over a decade without material net margins). I understand why consumers (like me) love Amazon when we know what we want — because it is fast, inexpensive, and efficient. Fantastic for selling pens and toothbrushes, not so good for selling apparel and jewelry. Retailers need to create shopping experiences that people aren’t anxious to leave. That is my point. And, yes, perhaps a bit self-serving (not intentionally) — but the future interface to online shopping is not going to look like an optimized “Amazon-esque” website on tablets, mobile, and social. Finally, if you are male and love technology, you are NOT likely to be the “shopping persona” this new interface intends to serve (which skews female and drives 90% of all retailer profits offline).

By: Victor Dweck

Victor Dweck — Mon, 02 Apr 2012 15:15:02 +0000

Agree with most of the comments here.

FYI: Using the conceptual model of a print catalogue on a computer screen is the stalest form of innovation. It’s the opposite of embracing new technology.

By: DeeLee

DeeLee — Mon, 02 Apr 2012 12:43:13 +0000

Ditto! These anti-Amazon progranda we are getting lately-means Amazon is doing something right.

By: DeeLee

DeeLee — Mon, 02 Apr 2012 12:39:46 +0000

That is what I have heard about Amazon. All they want to do is give a great customer experience on their website. How can they be at fault for doign something right??

By: Suzzy

Suzzy — Sun, 01 Apr 2012 21:53:37 +0000

Amazon is doing Market Basket Analysis,It does provide suggestions based on your previous shopping experiences.I Dont need to mix my social life and shopping.These two things are separate entities.I am super happy with Amazon!!