Comments on: Why Verizon is killing DSL & cheap broadband

By: Adam Butler

Adam Butler — Thu, 19 Apr 2012 15:26:05 +0000

I live in an urban Philadelphia area with no Verizon fios coverage. I am a stand-alone Verizon DSL customer (no voice) and received a letter a few weeks ago that Verizon was discontinuing stand-alone DSL for all customers. So the end is clearly close.

(I would switch to fios if I could!)

By: Phil M

Phil M — Mon, 09 Apr 2012 19:22:14 +0000

I live in SW VA too. Hughesnet has been so bad lately I can barely get my email at times. Verizon Homefusion is coming to me tomorrow & it will be MOST welcome. I wish I could be choosy about ISPs/caps/prices but I can’t. County Govt politics & attitudes don’t help either.
- Phil M

By: Well...Hello

Well...Hello — Wed, 04 Apr 2012 18:10:00 +0000

What they’ll do is raise DSL prices. They just did on new adopters – Verizon is now forcing people that 1. Upgrade 2. are new to the service or 3. move locations, to pay for “voice services” aka an outdated telephone line. This is why (verbatim):
“At Verizon, we are committed to bring you the best suite of products and the most current capabilities, while providing the value and quality of service that you expect. From time to time, we must make changes to our product offering to meet these goals. Beginning May 6, 2012, we will no longer offer High Speed Internet without local voice service on the same account.”

See – it’s just because they want to bring us the “best suite of products” possible! Thanks Verizon!

By: Well...Hello

Well...Hello — Wed, 04 Apr 2012 18:06:00 +0000

They did just that. If you want to get Verizon internet you now MUST pay for a telephone whether you need it or not. This is to force customers into more expensive FIOS etc… plans. I just got an email that said, basically, that I’m “safe” until I move, or upgrade, then I have to pay for a phone that I would NEVER use (why would I use it when I have unlimited cell access?!). Thanks Verizon douches!

By: jeff

jeff — Thu, 08 Mar 2012 05:21:49 +0000

I am a communications customer service tech for the past 33years.I have heard all of your reasoning time and time again.Let me tell you there are different strokes for different folks.Some of these people have been a customer for decades.Its all about service and customer satisfaction.No matter if it is 1.5 or 18 mbps .You go giving broken promises and see ya!.Lets face it this is for screwing the Union labor force with good paying Jobs of America in all of our communities to poorer and unemployed.While some CEO’s greasing his pocket with a new G whiz his board chairs.Its about money and greed.Not consumer care.

By: Stacey Higginbotham

Stacey Higginbotham — Thu, 08 Mar 2012 02:20:13 +0000

In rural areas, there probably won’t be a lot of contention for those airwaves. If Verizon were selling this in NYC I’d be concerned.

By: Stacey Higginbotham

Stacey Higginbotham — Thu, 08 Mar 2012 02:19:03 +0000

Roland, if Frontier or CenturyLink really make investments in their copper I’d be thrilled. Although from a returns perspective those investments may end up being minimal if the company is to profit selling plain old broadband to those consumers.

By: Stacey Higginbotham

Stacey Higginbotham — Thu, 08 Mar 2012 02:16:42 +0000

Mark, I understand the issues that rural consumers face and did say folks might find this favorable to satellite.

By: BarbaraJ.

BarbaraJ. — Wed, 07 Mar 2012 23:17:15 +0000

Rural residents have been hammered both by the digital switchover in television AND the lack of good internet services. Don’t mention Verizon in my remote New England town. After years of complaining to the state about lousy phone service and NO DSL, we finally got DSL in half the town–the easy-to-wire half. The rest of us were on our own, so we hired an independent contractor to come up with a wireless system that works, but is vulnerable to the weather. Regulators have allowed Verizon to “cherry pick” the higher-end customers while leaving everyone else to fend for themselves. One issue: internet access is not regulated as a public utility. It should be.

By: Cameille Carter-Pinder

Cameille Carter-Pinder — Wed, 07 Mar 2012 21:39:23 +0000

You need to think again and recheck your prices location