Comments on: Update: New York Times email list spammed — by the New York Times

By: Gstem

Gstem — Thu, 29 Dec 2011 13:44:13 +0000

I am a current subscriber, I was surprised the nyt thought I cancelled, I assumed it was a confusion over my hold request for the holidays. Worst case I figured I was going to get 50% off for the next 16 weeks. Rats, I guess I won’t be getting that after all … Unless they want to apologize for spamming me.

By: Dave

Dave — Wed, 28 Dec 2011 23:06:28 +0000

You would think the digital team at the Grey Lady would understand how to approach this better. Guess everyone with a clue is off skiing.

By: Colleen Taylor

Colleen Taylor — Wed, 28 Dec 2011 22:56:23 +0000

I agree with you there, Ben. Lots of mixed messages out of the NYT today. I wonder how it’s really avoidable, though, in the age of Twitter and the like.

By: ben knight

ben knight — Wed, 28 Dec 2011 22:38:51 +0000

This is going to be a textbook case history of how not to handle a PR problem.

By: Dyedwab

Dyedwab — Wed, 28 Dec 2011 20:38:15 +0000

I got the spam email today, too and was never a home delivery Time subscriber. Thanks for the heads-up and keep us posted on what is learned.