Google Docs users unite! Most of us who work with Google’s online suite of productivity applications have or will at some point get frustrated with Google Documents, Spreadsheets, Presentations et al. After polling coworkers and GigaOM readers recently, and going over the responses, it’s clear the product we know and like could be so much better (and useful!) with more attention from its creator. Herewith is our manifesto:WHEREAS the service can also be unreliable, unpredictable and capable of inducing keyboard-mashing fits of frustration;
WE PROPOSE taking into account the requests of some of the most avid and vocal users. As suggested by GigaOM readers over the last few weeks, we ask for:
- Better folder permissions management
- The ability to insert cut cells
- Better selection of functions in Spreadsheets like what you’d find in Microsoft Excel
- The ability to toggle between rows and columns
- Multiple criteria for sorting spreadsheets
- Scheduled backups
- Reliable sharing
- Improved drag-and-drop functionality
- Fewer menus and toolbars and a larger viewing pane in the browser
- Better document navigation
- Automatic paragraph numbering
- The ability to view in outline-only format
- Editable style sheets
- The ability to insert shape options
- No limits on importing data
- Better integration with desktop applications
- Faster overall performance, especially when importing complex spreadsheets
- And please, please above all: play well with Powerpoint.
OK, OK, so maybe we’re being a little demanding for users of a free service. But it’s only because we use Google Docs so often and it’s such an ingrained part of our work days that we want it to fit more smoothly into our work flows. While these are some specific requests from readers and staff, there are larger issues which probably need to change before any of the particular complaints above are addressed.
As Steve K told us in his plea for simplicity:
“Google has the tools to remake FileMaker and have the results pop out on various pages to be shared in different ways without a degree in computer science to set it up. There’s my wish.”
This is a theme in Google products: They sometimes come off as being made by engineers for engineers. They might have that gee-whiz factor for the more technically minded, but for regular people just trying to get work done and who don’t want or have time to figure out the best workarounds and shortcuts, it would be much appreciated if all the features in Google Docs were accessible and easy to find and understand.
The second issue also goes to the core of Google, which is hands-off by nature. As GigaOM commenter John put it:
“For me the difficulty is trying to understand how serious they are about any of their technologies beyond search. I am working with the app scripting stuff and its pretty unclear if it is really under development and/or actually being supported. Compared to the alternatives it seems like things happen when they get around to it. Most of their technologies seem to have a half-life of a year or less. I am constantly asking myself if its [sic] really worth investing my time when its [sic] likely to be “retired” at any moment.”
It’s true that productivity apps online are very clearly not Google’s primary business. But as it continues to sell its Google Apps suite, which includes Google Docs, to giant enterprises and public agencies, it seems like it should pay attention to the functionality and reliability of Docs and providing better support. Developers also gripe that Google is really not all that into its developer tools.
And though Google has in recent years been all over the map with its online initiatives, there are hopeful signs they’re beginning to focus attention and resources: CEO Larry Page is cleaning house and getting rid of failed projects like Google Wave and other extracurricular initiatives. This could be good news for Docs users if it means increased focus on well-liked and heavily used products.
For more about the future of online collaboration tools and the changing nature of the workplace, be sure to get a ticket to our Net:Work conference on Dec. 8 in San Francisco.
[GigaOM] A plea for a better Google Docs: Google Docs users unite! Most of us who work with Google’s online suit… http://t.co/f4KRE1Fm
A plea for a better Google Docs http://t.co/GvcXqLBW
A plea for a better Google Docs: Google Docs users unite! Most of us who work with Google’s online suite of prod… http://t.co/WBMIa5ci
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A plea for a better Google Docs: Google Docs users unite! Most of us who work with Google’s online suite of prod… http://t.co/ISdKasZ0
A plea for a better Google Docs: Google Docs users unite! Most of us who work with Google’s online suite of prod… http://t.co/2nGdaIMB
A plea for a better Google Docs: Google Docs users unite! Most of us who work with Google’s online suite of prod… http://t.co/9R8ltJ57
A plea for a better Google Docs: Google Docs users unite! Most of us who work with Google’s online suite of prod… http://t.co/eO6LrwhR
A plea for a better Google Docs: Google Docs users unite! Most of us who work with Google’s online suite of prod… http://t.co/jBysEm7t
A plea for a better Google Docs: Google Docs users unite! Most of us who work with Google’s online suite of prod… http://t.co/HudZxnxD
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A plea for a better Google Docs: Google Docs users unite! Most of us who work with Google’s online suite of prod… http://t.co/tFSJvS1X
A plea for a better Google Docs: Google Docs users unite! Most of us who work with Google’s online suite of prod… http://t.co/4cyRVhh8
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#virtual events A plea for a better Google Docs: Google Docs users unite! Most of us who work with Google’s onli… http://t.co/1CDTkkQ1
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A plea for a better Google Docs: Google Docs users unite! Most of us who work with Google’s online suite of prod… http://t.co/0IiLP7Eu
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A plea for a better Google Docs: Most of us who work with Google Docs have or will at some point get … http://t.co/6dzA1Yro #JobCircle
As a paying user I agree that Google docs needs to improve and can easily do this but this article is a bit weak on the actual problems Google docs faces. It reads like a rushed article. Somebody needs to dig a bit deeper into this to give Google proper feedback.
+1 . E.g. a comparison with Office 365 would probably drive the point home.
A plea for a better Google Docs http://t.co/pEsZZPfb
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A plea for a better Google Docs http://t.co/JYHkxA9x (via @gigaom)
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RT @louiebaur: A plea for a better Google Docs http://t.co/k0Z8sF13
A plea for a better Google Docs: Google Docs users unite! Most of us who work with Google’s online suite of prod… http://t.co/aqGV6Ach
Fburnr: A plea for a better Google Docs: Google Docs users unite! Most of us who work with… http://t.co/XXHjJL4w
Why don’t they just buy Zoho? They spend so much money on everything else
I agree that Zoho is miles ahead of Google Docs…Time for G to catch up
A plea for a better Google Docs: Google Docs users unite! Most of us who work with Google’s… http://t.co/YqdwMmk6
A plea for a better Google Docs: Most of us who work with Google’s online suite of productivity applications hav… http://t.co/dJS3A5TS
A plea for a better Google Docs http://t.co/k4YgO2Rw
A plea for a better Google Docs — Tech News and Analysis http://t.co/iYoYLUFp
It’s been theorized that Google Apps, including Docs, is really just there to put pressure on Microsoft — to steal some of their sales, but also to force Microsoft to spend money defending against the Google threat. If true, that would explain why Docs is only getting sporadic attention and upgrades without any clear direction and without any sense of user-driven needs.
I’m pretty satisfied with Docs and actually amazed they can use web technologies to replicate a desktop app so fully. But I would still agree with perhap 50% of the wish list.
My biggest beef? Even though they keep refining the user interface, the visual differences between Gmail, Docs, and Calendar (in the Apps suite) are jarring and unnecessary. The new designs are the worst offenders, too, because the layouts waste sooooo much space.
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A plea for a better Google Docs http://t.co/ptRMwGiS via @gigaom
RT @gigaom: A plea for a better Google Docs http://t.co/2IAN1pmA
RT @gigaom: A plea for a better Google Docs http://t.co/2IAN1pmA
gigaom: A plea for a better Google Docs http://t.co/1KP7h06o
Give us better Google Docs…we will use it…we promise!! http://t.co/2KfChcS1
RT @gigaom: A plea for a better Google Docs http://t.co/2IAN1pmA
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A plea for a better Google Docs – Most of us who work with Google Docs have or will at some point get frustrated wit… http://t.co/3y3bWUl6
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RT @gigaom: A plea for a better Google Docs http://t.co/nlMmvhLX < Why not open source it? Seriously. Follow Linux…
A plea for a better Google Docs http://t.co/zNRhfflh
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A plea for a better Google Docs http://t.co/MFpPsO7b
if you’re not happy with Google Docs, you can go use iAppleWrite or iAppleDocs, I think that’s what it’s called, I didn’t bother to google it
RT @cyberslate: A plea for a better Google Docs http://t.co/FI3RpIjd –> it’s called #Office365 people
RT @gigaom: A plea for a better Google Docs http://t.co/2IAN1pmA
RT @gigaom: A plea for a better Google Docs http://t.co/MfIpYcNK
A plea for a better Google Docs – Most of us who work with Google Docs have or will at some point get frustrated wit… http://t.co/Mv3zvNeR
A plea for a better Google Docs – Most of us who work with Google Docs have or will at some point get frustrated wit… http://t.co/8S9uz7VQ
RT @gigaom: A plea for a better Google Docs http://t.co/2IAN1pmA
As a long time user of Docs (& Writely before it) & recent convert to Google Cloud printing, I’m staggered that I have to download a document from Google Docs and then upload it to Google Cloud printing – why not a direct print to the cloud option?
A plea for a better Google Docs http://t.co/fF5CZVG1
A plea for a better Google Docs http://t.co/0jiB87lz
A plea for a better Google Docs: By Erica Ogg Nov. 25, 2011, 11:00am PT No Comments Google Docs users unite! Mos… http://t.co/lEXYUmPa
RT @UpCounsel: Give us better Google Docs…we will use it…we promise!! http://t.co/2KfChcS1
RT @gigaom: A plea for a better Google Docs http://t.co/2IAN1pmA
A plea for a better Google Docs http://t.co/bHUtJamd
A plea for a better Google Docs #gigaom http://t.co/CaEaEInL
RT @gigaom: A plea for a better Google Docs http://t.co/6r5fPVdK
I’d like to see print settings that stay in effect against each tab, in Google Docs Spreadsheets, so one doesn’t have to always manually override print settings to get consistent PDF results each time one wants to print the same tab.
RT @gigaom: A plea for a better Google Docs http://t.co/2IAN1pmA
A plea for a better Google Docs http://t.co/DOVqlNjI via @GigaOm
A plea for a better Google Docs: Google Docs users unite! Most of us who work with Google’s online suite of prod… http://t.co/Cgn0uhfe
This Google app is good for collaboration when dealing with the somewhat non-technical. It seems when pressed, it has some problems. I would love to see it improved, especially in the spreadsheet functions.
A plea for a better Google Docs http://t.co/fF6xknPl #edtech
A plea for a better Google Docs: And though Google has in recent years been all over the map with its online ini… http://t.co/iGbLamQZ
RT @gigaom: A plea for a better Google Docs http://t.co/2IAN1pmA
RT @gigaom: A plea for a better Google Docs http://t.co/ExlKxqiV #yam #yegit
Cloud tools ambition for the rest of us! => RT @louiebaur A plea for a better Google Docs http://t.co/jhsQVcst
RT @chrisj_moore: RT @gigaom: A plea for a better Google Docs http://t.co/ExlKxqiV #yam #yegit
A Plea For A Better Google Docs http://t.co/tges5aJ5
More storage space: 1GB is tiny these days! Google have not increased it since 2006.
Apple gives 5GB free and Microsoft Skydrive 25GB, Amazon 10GB.
For 5dollar/year you can upgrade your gmail store-any-file format to 20gig. It cover picasa pics as well. Maximum uploadable file size is 10gig.
A plea for a better Google Docs http://t.co/7VKbDX9V
RT @gigaom: A plea for a better Google Docs http://t.co/2IAN1pmA
Now That Google Health and Google Wave are dead… A plea for a better @Google Docs http://t.co/nlLMbckT
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A plea for a better Google Docs http://t.co/NHiodxXD via @gigaom
“rt@gigaom: A plea for a better Google Docs http://t.co/zCdRl07M“
A plea for a better Google Docs: 25, 2011, 11:00am PT 7 Comments Google Docs users unite! Most of us who work wi… http://t.co/j6FTPJ0u
Freelance Advice | A plea for a better Google Docs: Google Docs users unite! Most of us who work with… http://t.co/BvDgUFSf #webdesign
A plea for a better Google Docs: Google Docs users unite! Most of us who work with Google’s online suite of prod… http://t.co/oajNQ7S0
A plea for a better Google Docs: Google Docs users unite! Most of us who work with Google’s online suite of prod… http://t.co/kHIYsQqy
RT @gigaom: A plea for a better Google Docs http://t.co/2IAN1pmA
A plea for a better Google Docs http://t.co/adqZxvDC
RT @gigaom: A plea for a better Google Docs http://t.co/2IAN1pmA
RT @louiebaur: A plea for a better Google Docs http://t.co/k0Z8sF13
RT @louiebaur: A plea for a better Google Docs http://t.co/k0Z8sF13
RT @louiebaur: A plea for a better Google Docs http://t.co/k0Z8sF13
A plea for a better Google Docs
http://t.co/A4a8zVKr
I would ad a request for some additional features in Google Reader. It’s seen no development or improvements beyond the recently updated style. I would like to be able to filter news feeds in the following ways:
1. Key word – For example, I’d like to follow local news but don’t care that “such-and-such gang shot What’s-His-Name” or “police raided X drug house”. I would like the ability to filter shot, knife, drug, etc.
2. Filter by amount – Some news feeds post 1000+/day (financial news mostly), I would like to limit that to approx. 10/hour so I can keep an idea of the financial news without marking 1000+ articles as read.
Hope the see Google’s product offerings strengthen.
In addition, upgrade options. I see a lot of people asking for more space. Right now, they offer “free” or “Google Apps” but what about, for example, a small freelancer who wants to increase storage to 10G?
See Johan’s comment above: I also upgraded my storage space to 20GB for the grand total of $5 US!!! A great deal!
A plea for a better Google Docs: Google Docs users unite! Most of us who work with Google’s online suite of prod… http://t.co/h1fAOgdx
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A plea for a better Google Docs http://t.co/fFcFaX2v
RT @gigaom: A plea for a better Google Docs http://t.co/5zCB5MLZ – I concur #fb
GigaOM | A plea for a better Google Docs: http://t.co/JCxig3cZ
I think Google should stop trying to create an online office suite & start thinking out of the box.
Example – Instead of copying power point into the web, push forward services like Prezi.com, they are innovative, have many advantages compared to power point & super easy to use.
I know I would love to use these products!
A plea for a better Google Docs http://t.co/DGMS65Wo
A plea for a better Google Docs: Google Docs users unite! Most of us who work with Google’s online suite… http://t.co/gksZiFFy #gigaom
A plea for a better Google Docs http://t.co/CmgUD6gM #webworking
A plea for a better Google Docs http://t.co/KSBuAULZ
Agree with the above Erica. Google docs also being augmented with Google Cloud Drive, to which i have made my suggestions
http://mythoughtsontechnologyandjamaica.blogspot.com/2011/10/google-docs-rebranded-as-cloud-storage.html
Google Docs is a possible serious challenger to Office 360 in the cloud Word Processing realm. I too use it a lot an desire that it be better than just another fancy wordpad!!!
A plea for a better Google Docs: Google Docs users unite! Most of us who work with Google’s online suite of… http://t.co/drndBIUZ [GO]
A plea for a better Google Docs http://t.co/F1fRSu3M
A plea for a better Google Docs: Google Docs users unite! Most of us who work with Google’s online suite of prod… http://t.co/Ko5MtniO
A plea for a better Google Docs: Google Docs users unite! Most of us who work with Google’s online suite of prod… http://t.co/UY9E5M8v
A plea for a better Google Docs — Tech News and Analysis http://t.co/o4QWHZrP
RT @jdthomas7: A plea for a better Google Docs — I agree with many off these, we’ll see them soon I’m sure http://t.co/5iKSX04n
I love Google doc but i think there is a lot of truth to this article. http://t.co/xTLAiHfs
A plea for a better Google Docs
http://t.co/gXJiKW3G <– Amen!
RT @jdthomas7: A plea for a better Google Docs — Tech News and Analysis http://t.co/VPbGyiKo
A plea for a better Google Docs — Tech News and Analysis http://t.co/u456WhzB #productivity #app
A plea for a better Google Docs http://t.co/hp6y8O9h
RT @gigaom: A plea for a better Google Docs http://t.co/2IAN1pmA
A plea for a better Google Docs http://t.co/bOk84Wra
RT @rkiker: RT @jdthomas7: A plea for a better Google Docs — I agree with many off these, we’ll see them soon I’m sure http://t.co/5iKSX04n
#Google #Cloud A plea for a better Google Docs — Tech News and Analysis: As a long time user of Docs (& Wri… http://t.co/5j7SszJ3 #TCN
Why not use Microsoft office or Office Web apps… Check out http://www.docs.com. Even works with facebook
password protection per document.
Funny, a VP at Google said back in 2009 that by the end of 2010 Google Docs would be a viable replacement for MS Office–he knew at that time that gDocs was far behind. . . imo, not a whole lot has changed feature wise.
RT @rkiker: RT @jdthomas7: A plea for a better Google Docs — I agree with many off these, we’ll see them soon I’m sure http://t.co/5iKSX04n
RT @nancyrubin: RT @jdthomas7: A plea for a better Google Docs — Tech News and Analysis http://t.co/VPbGyiKo
I agree with comment that this Google app is good for collaboration when dealing with the somewhat non-technical.Here I have very interesting portal Technfuture about technology world and its future go through this I hope you will like it…
A plea for a better #Google Docs http://t.co/6jj7Sls4 #GoogleDocs
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A plea for a better Google Docs by @ericainsf http://t.co/FBeoZwAH
#engchat #teachers #unite Please heed the cry for a better #GoogleDocs !! #W540 http://t.co/VTvk2iQy
How about PARITY between mobile and desktop Interfaces? I hate how the iOS or Android versions are subpar to the desktop functionality. I want real time collaboration. Margin comments. I want typography that is on par with other mobile apps and sites! And I want the typography across ALL Google Apps to be the SAME!!
A plea for a better Google Docs http://t.co/3yUEKJkE
A plea for a better Google Docs — Tech News and Analysis http://t.co/V628DVal … I’d like right click cut and paste!
A plea for a better Google Docs http://t.co/CgdIHqly
RT @rkiker: RT @jdthomas7: A plea for a better Google Docs — I agree with many off these, we’ll see them soon I’m sure http://t.co/5iKSX04n
RT @rndmprsn: A plea for a better #Google Docs http://t.co/6jj7Sls4 #GoogleDocs
RT @colligan: A plea for a better Google Docs http://t.co/CgdIHqly
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Can #Google News compete with Twitter and Facebook? – http://t.co/xXTWlfaS
A plea for a better Google Docs http://t.co/RNIRq1sL
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RT @rkiker: RT @jdthomas7: A plea for a better Google Docs — I agree with many off these, we’ll see them soon I’m sure http://t.co/5iKSX04n
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RT @gigaom: A plea for a better Google Docs http://t.co/I0Db59Gn completely agree
RT @gigaom: A plea for a better Google Docs http://t.co/2IAN1pmA
RT @opentrail: RT @gigaom: A plea for a better Google Docs http://t.co/I0Db59Gn completely agree
A plea for a better Google Docs http://t.co/yTP4tGJf
How about having the Google Doc app on Google Android let you actually edit or change files, let alone have all the current functionality of the regular web version.
A plea for a better Google Docs http://t.co/2qIVLbP2
A plea for a better Google Docs http://t.co/D7uIX981 #edtech
If Google is serious about pushing Chrome Books, they need to tweak doc more.
You will always be at the whim of “retiring” of unprofitable features as long as you are using a Saas-only product. Unilateral changes to how your spreadsheet works or privacy terms of service are inherent to a single-source hosted app.
Also, Google is an ad company that uses apps to deliver ads and strategically harm its competitors… There is NO alignment between Google’s business model and the needs of docs users for reliable, productive and useful office applications.
This is why an open source online spreadsheet like Sheetster gives you the best of both worlds… Its online and collaborative web spreadsheet with great Excel compatibility… But you can (optionally) download the server and run on your own server behind the firewall or on a virtual machine.
Nobody can remove a feature when you own the product!
http://sheetster.com
I cannot agree more. It seems that Google is taking it’s office suite as a side business or an add-on tool to keep user glued to it’s brand. however, little did they realize that Google online office suite is taken way too seriously by us and it’s an integral part of our everyday work.
Then I won’t have a love-hate relationship with G-Docs:A plea for a better Google Docs http://t.co/Q9XLvSn2
RT @louiebaur: A plea for a better Google Docs http://t.co/k0Z8sF13
RT @louiebaur: A plea for a better Google Docs http://t.co/k0Z8sF13
RT @louiebaur: A plea for a better Google Docs http://t.co/k0Z8sF13
RT @louiebaur: A plea for a better Google Docs http://t.co/k0Z8sF13
RT @louiebaur: A plea for a better Google Docs http://t.co/k0Z8sF13
RT @louiebaur: A plea for a better Google Docs http://t.co/k0Z8sF13
RT @louiebaur: A plea for a better Google Docs http://t.co/k0Z8sF13
RT @louiebaur: A plea for a better Google Docs http://t.co/k0Z8sF13
RT @louiebaur: A plea for a better Google Docs http://t.co/k0Z8sF13
RT @louiebaur: A plea for a better Google Docs http://t.co/k0Z8sF13
A plea for a better Google Docs http://t.co/Ubp66o5R
RT @gigaom: A plea for a better #Google_Docs http://t.co/PQkuB1tj
Let’s hope Google’s listening: A plea for a better Google Docs: http://t.co/753xtCEP
A plea for a better Google Docs http://t.co/lA022qjK
A Plea for better Google Docs Please! http://t.co/p1iSTrAu
A plea for a better Google Docs http://t.co/W5RznUzk
RT @louiebaur: A plea for a better Google Docs http://t.co/k0Z8sF13
RT @louiebaur: A plea for a better Google Docs http://t.co/k0Z8sF13
RT @louiebaur: A plea for a better Google Docs http://t.co/k0Z8sF13
A plea for a better Google Docs http://t.co/P6eDwGg4
A plea for a better google docs http://t.co/quTE4Cpc #googledocs
Those of us who’ve used Google Docs know it could be so much better: http://t.co/kP7cP2M3 #li
A plea for a better Google Docs — Tech News and Analysis http://t.co/tteMFoGz
A plea for a better Google Docs http://t.co/lVgqjCVa
Actually, it is the collaboration parts of google docs that is the most lackluster. At its best, all you get is a chat window and a half duplex way to edit. Is anyone here really happy about collaborating with Google docs? See http://www.dynamicalsoftware.com/ccm/beta for what went wrong and a better approach.